**Avoid this place--terrible quality, unauthorized fees, and zero communication.**…read moreWe brought in our 3DS XL, and what followed was a three-month nightmare: * **Unauthorized Charges:** They added an extra $50 fee onto our bill without asking or getting approval first. * **Damaged Condition:** After waiting three full months, we got the device back with new damage. They repaired the top screen, but now the top and bottom screens are different colors, the bottom screen has a white print/spot on it, and one of the speakers was broken during the repair and no longer works. * **Zero Communication:** They held our device for three months and completely ignored our attempts to reach out. They simply do not care about customer service or quality of work. Because of their complete refusal to resolve these issues or communicate with us, we have already filed formal complaints with the **Better Business Bureau (BBB)** and the **Texas Attorney General's Consumer Protection Division**. Save yourself the headache and money--take your electronics anywhere else.

Cool spot with a great selection. They got one of the best resurfacing machines in town with…read morefriendly staff.

If you're lookin to sell old video game consoles or phones or looking for a good price on used this…read moreplace has that. Better prices by far than going to a pawn shop. Great prices on phones accessories as well. Recommend checking this spot out.

Dropped off my Xbox Elite Series 2 controller in January for repair. For months I got weekly (then…read morebi-weekly, then monthly) calls saying they still hadn't started on it and asking if I wanted to pick it up. I own multiple controllers and wasn't in a rush, so I left it. Calls eventually stopped. At the 6-month mark I went in. They told me they had thrown it away "because it had been so long." An employee then offered a different controller and tried to charge me $20 "for the part." When I pointed out they never worked on mine, the story changed to "we have to replace it since we threw yours out." After I asked to speak to a manager, she suddenly said she could just give it to me. I left with a basic controller. The one I dropped off came with its full case. This place lost my property, never repaired it, tried to charge me for their mistake, and returned an incomplete replacement. Extremely poorly run.

This place is nice and the employees are very friendly and helpful but if you're looking to buy…read moretrading card products, you have to go here on Fridays for the best chance at getting something. Fridays are their restock days and in my experience, going here any other day isn't worth it if you're looking for trading cards. You might get lucky and find something leftover on Saturdays but if you go here on Sundays you're picking through the bottom of the barrel. I imagine Tuesdays-Thursdays are the same. Even if you show up on a Friday like I did today, the store could get screwed over by their distributor and receive limited stock. Otherwise this place has a large selection of games, collectibles, and toys. They also have a cafe which I haven't tried yet.

Really awesome space with dedicated tables to play games with your friends, a cool cafe and food…read morearea (great desserts and drinks!!!), and I love that you can also buy cards there too! Attended a few events in Game Vault and each time, the staff were super accommodating and nice!

I highly recommend Rolling Video Games ELP for your next event. Everyone had an awesome time and…read morethey provide support the entire time. They do provide service in Las Cruces and there is nothing like it in the area.. Great job Rolling Video Game ELP

From the owner: Be the first in your neighborhood to have the Rolling Video Games ELP party trailer show up at your…read moredoor. Once you experience this kind of mobile video game party, you're going to have us back time and again. With room for up to 24 gamers to play together, along with seating for onlookers, our mobile theater keeps everyone entertained. Our theater is 32' long with plenty of elbow space for every gamer. Rest assured your young guests will be monitored, and any guests who need instruction will receive it. Two professionally trained game coach accompanies the mobile game truck to each and every function, to tutor and inspire everyone in attendance. Get the most out of the equipment you've rented, whether you have youngsters who need basic controllers or teens ready for advanced strategy tips. If you have a variety of ages, alternating games easy to do since we have so many different stations. Let us know what type of event you are hosting and what ages the guests will be. We'll customize a program based on their gaming experience and ages, so they're sure to have the best experience we can provide. This is the perfect choice for offering something fun and different for gatherings of all sizes. Parents particularly appreciate that their houses stay clean, because the party stays outside.

I wanted to write about my amazing experience at this location especially since I'm a visitor for…read morethe holidays from California. Let me set the scene...I originally drove all the way out to this location for Costco on Black Friday since it turns out to be the ONLY Costco in El Paso. I was going to get my son the Xbox 360 they advertised online at an awesome price. Did the whole 9 yards got up early which is considered late for BF shopping waited for 2.5 hours only to find out they don't sell it in store. Only online and it was already sold out! Decided to take my chances and walk in the mall to look for a GameStop...thought there's no chance in hell they will have the bundle pack console my son wants, and if they do it will probably be a LOT more or so packed I'll just turn around and head back to the families home. I was wrong. It wasn't so busy I'm assuming because I missed the mad rush...it was 910 at this point. Walked in and greeted by the people who worked there. A friendly manager asked if he could help and I definitely did. I asked him about the Xbox and he asked if it was the one in the ad. Told him my situation and I'm not sure. To my surprise they had pretty much the same deal as Costco! Which was $50 less then everywhere else. Target, Walmart, Best Buy! And I didn't have to be there at 4am to get it. They had 1 more left and I bought it. But let me tell you the real reason I even bothered to write this review. Jonathan, he was the most kindest, patient, friendly person I had ever encountered in retail and especially on Black Friday! There was a lot of questions he asked me just to be sure he had qualified me and made sure I had everything I needed for my sons new game system. I had to call the bf to see if I needed these extra things or not and he was just so patient and told me no rush and he didn't seem irritated or anything that it took me a little to gather the info I needed for my purchase. So thank you Jonathan! I will be sure to call your corporate office just so they know how valuable you are because I know I really appreciated your help!

While I was browsing this GameStop one of the managers came up to me to give me a flier with their…read more2 for $10 used game sale for the new store opening, which was cool, I was there hunting for bargains, but what was curious was he mentioned this was a "GameStop Plus" store. Obviously the store is new and shiny right now, so that doesn't make it a "Plus," all the "Plus" I could tell was that they had a counter with a couple of tablets you could try out, but nothing really out of the ordinary, GS has been selling tablets and other electronics for a while. I think the UTEP GameStop is bigger, more "Plus." Still, not a bad location, there are much tinier more cramped ones out there.

When your kid is a gamer, this Game Stop has exactly what he needs. Service is always great. The…read moreonly difficult part is your son wants to go here any chance he can and you eventually give in. I guess that's how it works. The good part is I showed him how to exchange old games and systems for credit for new games. Instead of leaving old games sit around, collect dust and not giving you money in return, turn in the old games and systems for new ones. It is a win win for you. Turn in the old games fast before they become obsolete which gives you no money in return.

Our weekly visit went great as usual! Frank was in the store this time around and he was very…read morehelpful with my pre orders and helping me find stuff around the store! THANK YOU FRANK!

First time at gamescape. Stopped by to grab a bite and watch a movie. Had a pizza and some…read moresliders. Both are honestly pretty good. The buzz pizza had a small amount of spice from jalapeño and a little honey. Not sure what i expected but that was a surprisingly delicious. The sliders had a decent sized chicken patty and really liked the smoky flavor. The theater was pretty small but it worked just fine. Overall had a great time.

I am huge fan of Cinemark theaters. I had no idea they had a place like this. It's like a Dave and…read moreBusters or Main Event. They have all kinds of fun. From food to bowling or even arcade games they got a mix of everything. Not to mention it's also a movie theater. Walking in we saw the arcade to the left. The theater was straight down the hall or food. To the right was the dining area/ bowling alley. We were hoping to go bowling unfortunately there weren't any lanes available. We ended playing arcade games. The venue was really nice. The staff was pretty friendly. The prices weren't too outrageous. It's definitely a good entertainment value. I'll definitely be back!