terrible customer service, was shopping in store & has an emergency situation - store employee…read morerefused to let me us the rest room! like I was some bum who walked in off the street, girl was beyond rude and nasty!!

friendly. good selection. they have one day a week for a military discount. good prices.read more

First time in a Steve Madden store. I was reluctant to write a review with no purchase. However,…read moreit's still an experience and oddly this is not a new store with no reviews. I was immediately greeted upon walking in the smallish store. 80% of the merchandise is Women, but the guys shoes were really super! They offer a dressy, or casual shoe with a scant amount of tennis type. The displays were attractive. Prices seemed fine with 50% off sale going on now. I saw a few things that could actually work, so I could be back for Christmas shopping.

Purchased a large speaker with bluetooth capability and it came with a mic. Spent $240 on it. The…read morespeaker was the worst quality. I tried it out twice trying to see if maybe it was just me being unfamiliar with it, but nope it sounded bad. Tried to return it and they wouldn't accept any returns even though we had the receipt and everything put back into the original box. Wanted to give me a store credit. I don't desire to work with anyone who doesn't have good customer service. Purchased a small speaker for $140 at Music & Arts and it very noticeably different and way better quality. Go see them instead!

The rating above is for the people that used to work there after they first open the store. I was…read morein a bad accident and disabled since 1981. I've been out of the music scene since then and now I want to try to get back into it as much as possible. It used to be that no store anywhere near our area was as good as AL+M. All were true working professionals. I hope that's still the same now? Due to Covid-19, I have been unable to get out of my house since March. I would do anything to be able to get back to the store and see what's happening. Maybe soon I'll be able to do so?

Purchased an expensive product that didn't work right out of the box. Got there first thing in the…read moremorning the next day and was told they don't do refunds *even if the product didn't work at the time of purchase*. Clearly this product was already broken while it sat on the shelf. It is pretty lousy that the store has a no return policy that is so absolute. Don't even get me started on the employees; they were so nice when I was spending a couple hundred but very unhelpful when I needed to refund the item. Steer clear!

Big store good selections I love going here to get things and staff are pretty great and friendly…read moreand helpful. Good rewards points system as well. I love that it has a lot of variety.

This is my go to quick pick up anytime I need something place to shop for groceries and household…read moregoods. It's close by and easy to commute to. They usually have the items that I need and the prices are very reasonable in my opinion,of course you can go to smaller supermarkets to shop but this particular location is one stop shopping with lower prices than the other competitors,don't take my word check it out for yourself!.

Here we go again....my husband has selected another new hobby. This time it's Warhammer... Luckily…read morewe have a Games Workshop nearby that assisted us in learning about this particular hobby. He helped us learn about the painting process, the gameplay, and about the different factions to choose from. He's been a big help to us in getting more information about this and is a sincerely nice guy.

I love this store, the staff is always very inviting and knowledgeable. As someone who came in with…read morejust a general interest in Warhammer, the community that Warhammer in general, but especially in this store harbors totally hooked me. Lots of events regularly and staff members as well as customers happy to inform or suggest leads me to absolutely recommend you stop in!

I had such a bad experience with the 5232 Providence Road…read moreVirginia Beach VA 2346. I refuse to give them any of my time. This store 1501 Cedar Rd., suite 105. Chesapeake, VA 23322 Kamron M. is incredible. I brought my 3rd iPhone from him. He is very patient and kind. The morning started out a bit rough for him because he didn't have the key to the store. He work at another store. He didn't let what happen to him sour his spirit. He was kind, funny, and personal. This will be our go-to store for any of our cellular needs. Christmas is coming up and I want to buy something special for my son. Thank you Kamron for exceptional service. We were able to leave with a smile on our faces. You know exactly what to do for your customers and we are impress !

So a year ago my husband and I went to get new phone and it was not a great experience! The sales…read moreperson wasn't trained properly and at the time they had the rudest manager of all time. He takes no responsibility for their mess ups and put it all on the customer. We won't step foot in this store ever again!!!

I was looking for a headphone adapter. A staff immediately came up to me to make sure I'm being…read morehelped. He found the item faster than me. The cashier was very courteous. It was nice to have that personal touch that an online purchase wouldn't have.

I just had the most pleasant experience at the princess anne Best Buy location! I was on the fence…read morewith purchasing the shokz headphones or the Apple ear pods and a salesman named Christopher was so kind enough to share his experience and his Knowledge on both and made it a pretty easy decision on my part. Unsure of the guys last name, but worked the 725pm shift on the 20th of April.