I stopped by the Best Buy recently to see if they had the latest version of the Nintendo Switch 2…read moreavailable. Unfortunately they didn't, as it's a pretty hot ticket item having just been released. The staff was very friendly and helpful and they made this visit a great experience!

I've been looking for a new iPad so I went to Best Buy. They have a nice selection and prices are…read moredecent. The staff is friendly. I loved seeing all the new 3D printers and tablets. The store is well organized and the bathrooms are clean. Parking is ample. I saw a good selection of EarPods too. This store has everything and it's good and easy to browse around .

They have a great selection at the Best Buy located in the Western Branch area of Chesapeake. The…read morestaff is always right there when you need assistance.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said let's begin!. This location is closest to my home, so if I have something to purchase or better yet if Best Buy has a deal on something I can't refuse then I'm on the way asap!. Well this particular visit I made a purchase on a Ridge Magnetic Power Bank. I had a Best Buy $10 off merchandise and because this device is designed to charge Apple devices. For making this purchase Best Buy threw in 4 Apple product subscriptions: 1: 3 months of Apple Arcade. 2: 2 months of Apple T.V 3: 3 months of Apple Fitness 4: 3 months of Apple Music To me this was the best option after looking at other retailers who wasn't offering this deal so this was a no brainer going with Best Buy! If you're in the line for a new device of appliance or anything associated, then you should consider giving Best Buy your business! I will return and recommend this establishment!.

Excellent communication, price and service. Thank you…read more Great selection of audio equipment and speakers.

Severe Customer Service Failures and Withheld Refund on Triangle Capella System. I purchased a…read moreTriangle Capella active speaker system from Sound Approach in May2025 using Affirm financing.Nearly every time I attempted to use it, it failed to function.Every time I called for technical support I was told the technician is out in field and he will call me back when he is able.I eventually learned DJTaylor was the technician.When I finally spoke with DJTaylor and pointed out the poor customer service, he defended his practices, completely disregarding the fact that good customer service should accomadate the paying customer's convenience,not his own.Because of these on going technical failures,I frequently had to rely on Frank Gazzo the importer for Triangle who supplies Sound Approach,just to get the system working.By August 2026,Frank Gazzo did not have the time to deal with this anymore intervened and requested that DJTaylor issue me a full refund.D J Taylor agreed to the return on the condition that all original items are returned.Frank Gazzo provided the UPS return label, and I returned the speaker system in perfect accordance with all their requirements.Sound Approach explicitly confirmed to me over the phone that they received the package checked it in, and "everything was good."However, they have continually stonewalled my refund.Because Sound Approach has kept both the returned merchandise and my money, I have been forced to open a dispute with Affirm.Buyers beware:this company does not provide reliable technical support and will withhold your funds even after agreeing to a return and confirming the receipt of the goods.Order number:SA25069177

I went to this Target to browse and look around for birthday gifts. They have lots of options…read more Prices are decent. The store was organized. They have everything gift cards, toys, gift bags , crafts, etc. I like the little area at the front with the cute little trinkets for an affordable price. Cute decor too. Two different staff members asked me if I needed any help when I was browsing for perfumes and lotions , but both times my questions weren't answered and they pointed me in the wrong direction. Like literally sent me across the store away from what I was looking for. It was a little strange. It's a nice Target.

If you've ever whispered "I'm just here for toothpaste" and walked out with $200 worth of…read moreserotonin, welcome home. This Target in Chesapeake is the crown jewel of retail therapy in the area. I've been to plenty of Targets--some chaotic, some lackluster--but this one? It's shockingly well-organized, rarely overcrowded, and somehow always has the seasonal items I didn't know I needed. The Highlights: Clean & Calm: The store is bright, spotless, and mercifully quiet--even on weekends. The lighting doesn't assault your senses, and the aisles are wide enough to avoid awkward cart traffic. Staff that Actually Smiles: The team here is consistently helpful, from electronics to self-checkout. I had a return and it was handled with zero attitude (Target angels do exist). Drive-Up Magic: The pickup crew deserves a raise. I've placed last-minute orders while still in pajamas, and my bags were in my trunk faster than you can say "Starbucks run." Starbucks Inside: Speaking of which--yes, there's a full-service Starbucks near the entrance, and they actually get mobile orders right. Pro tip: This location is not the one where everything is picked over the second the doors open. You'll find the cute mugs, the Magnolia home stuff, the limited-edition snacks... It's low-key a hidden gem for holiday shopping. Whether I'm grabbing essentials or emotionally spiraling through the $5 bin, this Target always delivers. It's my safe place, my productivity booster, and occasionally, my cat's favorite toy supplier. Target, Chesapeake: you understood the assignment.

Leon went out of his to provide THE BEST customer service experience I have ever had a Best Buy in…read moremy 28 years of life. He was succinct, extremely efficient, and understanding. I would 100% recommend a customer service experience at this Best Buy.

On day 17 after purchasing a wall mount for a new TV, I was denied. What happened to 30 day return…read morepolicies? Instead, the manager suggested I could buy a $30 membership for them to allow me to return a $76.49 product. Felt like extortion. They must get paid on memberships. Have we lost all sense of customer service? I'm out..I'll get my Apple products from Apple.

Before heading home one more stop to grab some things. I honestly didn't have that much to grab…read morehere, but wanted to not have to do it later. I opted to use the app during my shopping, that way, if there are coupons, it catches it. I did make a b-line to those items I knew I needed, then went on kind of a scavenger hunt. Knowing that I would be returning home after this, with all my vacation stuff, I didn't want to have to carry too much back and forth. I wondered, checking out the small clearance section. Grabbing random things as I headed toward the front. Using the app made checking out just a bit easier. I would have paid on it, but didn't have my payment method in the app. What I don't like about here is the amount of time the registers take. Most items having to be taken out of the cart and transferred to the weighted area. To only have to transfer it back to the cart. Then heading out, it was easier here than most places. Quick scan of the receipt and I was back outside.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so with that being said let's begin!.. I frequent this location because it is conveniently located close to my house and they also give coupons on previously purchased items. Like a wholesale store it has deals on bulk items that you can't get in your local grocery stores. I will recommend and return when the situation occurs!.

We needed new phones in our family. Garrett Sprenger was so helpful and professional, and patient…read morewith all of our questions and concerns regarding our phones. He made the entire transaction so smooth. We had so many questions especially since two of us we're getting new Apple iPhones and one of us was getting a new Samsung. We were so happy to get our new phones and all walked out with smiles. We, along with our family and friends, who cannot hear us so much better recommend this location!!

Was in this location last week to get a new Android phone. It was not very busy, and was greeted…read moreright away by Julian Winnett. He had an excellent personality and was extremely easy to talk to. We conversed about phones, golf and restaurants. He was not aggressive in trying to sell me items I didn't need. I knew what I wanted, he provided it, transferred all my data and put on the unbreakable shield. All and all I've been a Verizon customer since 92, and with reps like Julian I always will be. Thanks