I miss video stores owned by people who just really like movies. I miss stores that feature "staff…read morepicks" that show the personality of the various workers. I miss video stores that tailor their inventory to the customers, rather than simply stocking a certain number of recent releases and not much else. I lived at the Lake for a year, and this video store was a one mile walk from my house. I preferred to walk the mile and see what was new to simply adjusting the online queue. I love that this is a local business, and that it supports and is supported by the community is serves.

I've been going to Video by the Lake since I moved to Lake Monticello over 10 years ago. I traveled…read morearound the united states and lived in Georgia, Oklahoma and Las Vegas, and no where had a Video by the Lake. I was so happy to come back to Virginia just to go and rent some movies again! Thank you guys for always being there. :)

a great local video store one of the last of a dying breed in the era of redboxread more

Great selection of videos, great for people in rural areas without good Wi-Fi because you can still…read morerent and buy DVDs. Staff is very polite! I have not tried the tanning salon.

While on this trip, even though it was meant to be a trip to buy birthday gifts, I ended up coming…read morein here to come here to pick up something for myself. I have been bored with the games I currently have for my Switch and wanted to see what they had to offer. The store was set up how it usually is for a GameStop. I made my way to the back and started to browse the games and looked at some titles before selecting two. They were previously owned games, but that is fine by me. Cheaper price and all. Going to the counter with my selection and I handed them over to the employee and a few short moments later I was being rung up. I wasn't aware of this, but I had a rewards coupon and decided to use it. Making my grand total a bit less than it was.

5/24/21 Upon arriving at this store, I overheard an…read moreassociate talking to some one on the phone. From the sounds of the conversation, the person on the other end of the phone was trying to scam the associate. It didn't seem to work. A pleasant conversation came out of this scam call with the associate. We ended up getting some information on a game my wife was looking for. The associate knew his products. This store is limited to how many people can go inside the store, because of the Coronavirus Pandemic. Still, if you come here for a game, a gaming system or information, you can be sure the associates here can help you.

BUYER BEWARE I have been going to this store for years to…read moretry to support local business, but I have had enough. Here are some major complaints I have. 1) The store is run like a pawn shop and not a hobbyist store. From the bikes, to the dirty birdcage. 2) The quality of the products is questionable at best. The items are not stored properly, often in a pile inside or outside of the store. The items themselves are often damaged. I had purchased a preowned switch lite on layaway which was scratched and it took over a month to get a different one. 3) The service is terrible because you will be in an incredibly confined location surrounded by junk and she will spend 30 minutes helping the customer who came in after you before helping you. You will also wait for an incredibly long time (weeks to months) to get anything if you try to order it through this store. 4) The pricing is awful. I had asked for an exchange. The original switch lite for a screen protector and a switch lite without scratches, and instead I received, paying well over an additional $90, a cheap rubber casing I didn't ask for, rubber skin for the switch lite which I didn't ask for, a micro SD card, and the replacement switch. You will pay next to full price for used items. 5) THERE ARE FAKES SOLD HERE. The micro-SD card I mentioned in #5 was not the 256 GB listed, but a fake which was around 10 GB at best. It corrupted my save data and has forced me to abandon long-term saves (playing for months) for Animal Crossing New Horizons and more. When confronted she only gave me $30 (out of the aforementioned $90) and I was forced to purchase a functional micro-SD card elsewhere. BUYER BEWARE.

Very sweet family owned business. I've never visited this Store and not received superior customer…read moreservice. It's a small little Store, jammed packed with treasures. You never know what you may find there.

Unfortunately, Dynamic Warrior Gaming had to cancel on me due to a funeral that they had to attend…read more I have not received my refund as promised for canceling my event. Radio silence.

This experience was awful! Contracted them for an event at my son's school. We paid the deposit and…read morethe balance was due the day of the event. We reached out to reconfirm and was told that we needed to pay the balance to hold the date...so what was the deposit for?? He a howed up over an hour late. Offered a partial refund and never sent it.

Welcome to the monkey house, loud awful music - that according to the employees can neither be…read moreturned down NOR selected for. Wow, corporate mind control and distraction at a dystopian level. Funny thing is I think I'm the only one who has ever complained? Why, why do you need loud music in a place like a bookstore? Employees - this should be an OSHA issue, workplace health and safety. Having sound such as that piped into your environment is not healthy. Sadly, bookstores are not really plentiful in C'ville, college town and all...

Service was excellent. The staff was very happy to help me find certain volumes. I don't have…read moreanything more to say. I would like to end this review.