They are amazing! honestly one of the best gaming console repair shops out there. Had and PC, laptop and PS5 that needed repair, they were able to offer a fair quote that worked with me. for my PS5 was same day repair and got it back fixed up good as new within a couple hours. couple months later my Gaming Pc was acting up and couldn't figure it out. However of course first place I thought of was Gamers HQ:) had my Pc back in couple days good as new. All the employees are super friendly and super knowledgeable about whatever device you bring in! so, I do defiantly recommend this shop for anyone that comes across it! read more

Now before I even get started with this, let me make it clear that I'm not a bona fide gamer. I don't spend my hours glued in front of a big screen television playing all of the latest games. What I am is an old school video game lover. Once upon a time I was the owner of a PlayStation one and over the years It got misplaced. I've been telling myself for a while to try to find a way to get another one but with new games and consoles being introduced all the time, I feared that I would never be able to find an original classic. When I googled play station one in search of trying to find places that sold them I was led to this place. I looked at the reviews and they seem to be a spot that a lot of people approved so I decided I'd give them a call. When I called them and told them that I was looking for an original PlayStation one, I was immediately surprised that they had it. Not only did they have it, the price that they were selling it for was extremely affordable especially in these days and times. But before I could commit to buying it I had one more question for them. The number one game that I love to play on the PlayStation one was Tekken 3, and when I asked them if they had that, they stated that they did. At that point I was sold and I came in the next day and purchased my PlayStation one and my game Tekken three. After receiving the game. I immediately came home and hooked it up and I noticed a problem right away when it took me five attempts to get the game to come on before it would. When I seen that it came on I was willing to forgive the five tries, until I turned off the game and went about my business and came back hours later to play again only to find that the Console would not come on at all. I decided that I was going to take the console back and demand either a replacement or a refund. When I arrived they were so friendly and helpful. They immediately discovered that the problem was the power cord to the game. They quickly issued me a new power cord and assured me that if there were any more problems they would be more than happy to fix it at no extra charge. I brought the cord home hooked it up and I have been in tekken land ever since. Now that I've talked about my experience I will talk about the layout of the store. They do have a lot of retro games. They do have Nintendo, the wii and all of the other games, but what I saw that I haven't ever seen before was they have a gaming room. Set up with gaming chairs, different sizes of TVs and they said they virtually have any game that you were interested in playing. You can pay a price to play for an hour, or half a day or all day. You can pay for snacks while you play games. Unfortunately they won't let you in the room unless you're going to play games in there but I did get a sneak peek as a kid came out to switch out games. This has become a popular hang out in the Topeka area and now I know why. I literally saw parents bringing their kids to this place and coming back to pick them up later. Maybe one day just out of curiosity I may go and play a game for an hour just to see what it's like. They also state that you can throw gaming parties. So if you are into classic games like me or you are a bona fide gamer this is definitely a place you want to check out read more

Gamers HQ is the best game store in Topeka, if not the entire world. Friendly and knowledgeable staff, an awesome owner who's a giant nerd himself, honest prices, great trade in values, and a very welcoming atmosphere are all the things you need to know about this local business. I've been buying my games and accessories at Gamers HQ since they opened. I think my first trip in was to trade in some games, and when they gave me 3x what GameStop or CD Tradepost would have given me, I knew I found my new store. On top of that, they don't turn around and jack up their prices on used merch. They get it! They aren't going to charge $50 for a game that came out a year ago (unless it's Zelda! Or super rare) like those other game stores. Gamers HQ also gives back. They are constantly running deals to give gamers money back on games bought (buy a new game, get $10 back store credit) and they are always doing giveaways on social media as they give away gift cards and free games. I feel like they are an active part of the community and they bring people together through their store. I'll always recommend Gamers HQ to anybody who loves video games. read more

Thank You So, so much Gamers HQ!!! Your crew working 01/16/2020 was the bomb!!! Not only were they exceptional, but they not only helped me, they helped my mom, who is an old time gamer! Not once did she or I feel like we were being rushed or dumb for the questions we were asking. My mother and I have been looking for a place we felt comfortable, and that we didnt feel like prices were to high! We've found the place. Gamers HQ will continue to get our business, and I suggest, anyone looking for a place where the staff is nice, informed, and polite, please go visit Gamers HQ! read more

Awesome store with friendly staff! Great selection of games and systems. Great prices, and trade in valuus.

These ppl really tried to give me 45$ for a 180$ controller wow and try to say my controller was drifting yeah right but went to Game Stop Nd they gave me 80$ Nd they said that there was nothing wrong with it like I didn't know that from the start. Ppl just want a fair shake when they sell their stuff not get robbed even though 80$ wasn't good either but damn 45$ is a slap in the face, so ppl be aware when these places try to get over on you thinking you don't know what you have always get a second opinion read more

Terrible place to go, rude staff, unfair trade in prices and outrageous game prices.

Attended a birthday party here and had a really good time. Didn't spend much time in the store but I had a great time over at the gaming area. A lot of good gaming choices and comfortable seating. Played online and the connection was great. Didn't have to deal with any lag. This would be a great place for any kids party that loves to game read more

What a fun store! They have a nice selection of used games, including plenty of Japanese imports. Their prices are fair. You could find some of the games for a lower price if you wanted to stalk eBay, but if you wanted a game that day and didn't want to deal with shopping around online, you're not going to pay too much. (Maybe a couple extra dollars, but it would be worth the convenience). It's also a nice atmosphere. It's bright and spacious, and the games are well organized. There's also a section of the store that's partially walled off with TVs and game systems so I guess you could go play group games? The first time I visited the store there was no one back there, but the second time I came in there was a group of young boys having fun on the systems. There is also comfy looking seating in the main area of the store, which a dad was using to relax in and read while his son (I'm assuming this relationship) played XBox or whatever with his friends :) The staff is friendly as well, which is always nice. They're willing to talk about games and answer any questions you might have, so it's good to be able to get feedback if you're not sure about a game. Although I live in Manhattan, I'd find it worth the drive to check out Gamers HQ on occasion. read more

Good customer service, cool game room that let's you pay time to play video games. Locally owned, so you get better customer service than at a franchise in Topeka. read more

Call ahead! We had a lil trouble actually getting in to use the gaming lounge, but the owner/manager was amazing and hooked us up and was super apologetic. We finally got in for our gaming party and it was awesome! Easily could fit 20 people with parents and guests walking around. There was an employee with us the whole 3 hours and he was super friendly and helpful. No hassles. No drama. If your kids like video games have their birthday party here! It's super affordable and definitely worth it. read more

A cordial and friendly environment owned by true gaming enthusiasts. They're not there to suck your money away or your souls. They want you to leave satisfied. You will be impressed. read more

I have bought and sold games and consoles there about 3 years now. The staff is the best you can find anywhere. They make sure you are happy when you leave the store. These guys are better than their competitors. read more

Good shop with good employees. Low to common to rare games are competitively priced and even inexpensive in most cases. Moderately rare games and up are cheap as it appears they use eBay to price. They seem to favor the most expensive price not the average. Overall good store! read more

I bought a wii with 2 wii motes. The price was the best in town. The system works great. I had an issue with one of the wii motes 2 button not working. I went into the store. Not only did the friendly staff exchange my item for me, but they also offered me a free beverage. That's what I would call above and beyond customer service. read more

Cool little spot for gamers and enthusiasts. They have a section of arcade games where you can purchase tokens and play as well as a section for retail with games to purchase. They have deals and midnight releases for big games. My only complaint is I wish they had extended evening hours for those who want something to do in this town! read more

I first learned about this place when a friend of mine was visiting from out of state. She was looking for a slightly older game, and when Game Stop didn't carry it they told us to try this place. Gamer's HQ is awesome. I don't know how else to say it. Their main stock is based on what people sell to them and trade-ins, so they unfortunately didn't have what my friend was looking for at the time. But the employee generously offered to contact us if they did acquire a copy of the game she was after. (Sadly she had to decline, since she lives far enough away that it would be impractical to return JUST for the game.) The store itself deals in both games and consoles, ranging from the current gen all the way back to Atari systems. I didn't even know Majora's Mask had a gold cartridge version until I saw one in the store! I took my 65-year old mother with me once. She's not a gamer but she did live through the early gaming eras. She looked around and told me "Oooh, I haven't seen some of this stuff in a long time!" They even have a small range of old arcade games (Pacman, Galaga, you know the ones) that you can play in the store. They also have a mini-lounge with flat-screen TVs that you can rent by the hour or for the whole day. If you rent a tv, you can demo ANY GAME in the store as long as they have a console that will play it. Gamer's HQ also does system repair. I went back there when I discovered the A button and speaker on my 19 year old game boy color wouldn't work, and now it's as good as new. They even replaced the battery cover that I lost years ago. There are a lot of other places that could take lessons from Gamer's HQ about how to make customers happy. read more