I dealt with a gentleman at the Lyndhurst, OH location last Saturday. Helping me with a phone issue…read moreI brought he exemplified nothing short of effective listening, problem solving, and empathy skills. He was also very kind because prior to going there I was given a hard time with other places, Wow did YOU ever earn a customer for life. Jim

they are an absolute joke. I took a 1 year old I pad into sell it since I bought a new one. this…read morewas $400 last year and they offered 75 cents for it even working perfectly.... what a joke

(Sold me explicit content without my consent) Sold me a Red Hot Chili Peppers CD, Little did i know…read morethey didn't check the case before they sold it to me and a few days later I go through it and instead of a CD it was a 4 Hour Long Porno Movie. I brought it to their attention and then they proceeded to kick me out of the store for "making a scene.. Disgusting and unacceptable. Imagine if your Kid picked up a CD of their favorite band and instead they get a Porno. If I could give zero stars for this experience I would.

Service and selection are amazing. The store is beautiful and organized. It's just a little pricey.read more

Amazing store, great vibes, and very fair prices. The guy working was very friendly and polite…read moredespite me and my girlfriend arriving right before closing, and I'm aware of how frustrating that can be lol. Absolute 10/10 will be returning!

We traveled over an hour away to visit the store but the owner acted like we were disturbing him…read more He was not very helpful and did not say anything when we came in and when we left. Overall, they were lacking in customer service skills. Selection is only so-so. Based on customer service issues, would not recommend.

Retroaholics is the kind of video game store you rarely find. The owner is approachable and…read moretalkative, the atmosphere is fun, the store is clean and smells good, the inventory is priced fairly and is full of desirable oddities for folks who appreciate retro gaming. Kids can also find their favorite plushies lining the walls for their favorite franchises. I picked up a Dreamcast game last week and I'm sure I'll be back.

It was just ok. Not enough of an interesting selection and outrageous prices for things that could…read morebe bought cheaper on eBay for example.

Small store but packed with both Age of Sigmar and 40K items. Everything you need to build, paint,…read moreand play Warhammer is there - paints, brushes, glue, starter kits, etc. The manager is a great resource and super helpful.

The store itself might be small, but the selection was great and the service was even better. The…read moremember of staff confidently walked me and my partner through getting the paints and tools we needed all together for us to paint, providing helpful advice all along the way.

I bought a PS5 controller it was broke I returned it a 2 days later the employee said because I…read moredidn't have a warranty I couldn't get my money back or the item replaced he only gave me $20 off of the other controller I bought I found out you don't need a warranty to return a broken controller the employee never checked the date of purchase when I went back to get my money they said they still couldn't give me money back they sold me two broken controllers and I'm out $40 it's ridiculous the employee admitted he made mistake but couldn't give me money back

Always have had good service here. Been downgrading my CD and DVD collections. Received fair…read moreprices on sales. The staff has always been helpful.

Awesome service! Great selection of games, toys and movies. Staff are kind and efficient. 10 out of…read more10!!!!