Had a great purchase & repair experience here this past weekend, Valentine's Day/ Presidents'…read moreweekend. I originally had a Logitech solar keyboard that was impossible to replace the (rechargeable) battery on. David at the Geek Squad repair desk did the nearly impossible, and carefully coaxed out the tiny drawer needed to swap out the dead battery. SO relived! I'm pretty tech-y, but the K750 keyboard is notorious for making it near-impossible to get drawer out. David may well be our next King Arthur, for pulling out that stuck micro-Excalibur! On my way out, I spied a really nice floor-model large appliance I was in the market for, and am going back today to check that out. (I'm not telling you which one, because I want it!) One thing I've learned lately was to replace an older appliance before it breaks! Glad Best Buy is still local. You just can't depend on getting everything online. Two thumbs way up!

THIS Best buy was very disappointing most of the work seem slow and out of it…read more The worst of all of them was the rude ass mannger danella female about 5,5 has short gray silver hair she bearly even speaks right only when she has rude to say ... she denied my request after I explained my problem to her , she really believes that her word can change policy's that the store has just because she is mannger... The mannger danell right infront of me was telling one of the other workers to go along with her as if im not right there in front of them a n dont have ears .. Best buy definitely has to look into this location because its the worst service there , would not recommend this location even if there the only ones that have what you looking for , you can tell that danela needs more education

I tried this Target again, and unfortunately it is still dealing with the same problems it had last…read moreyear, namely a large transient population that comes in and causes trouble. When I stopped in someone was ranting at the security guard; someone else was standing outside the store on the street screaming and insulting anyone walking by. It feels decidedly unsafe. Even worse, since their Broadway entrance/exit seems to be permanently locked, you have to leave through the parking lot, where a lot of these folks seem to congregate. I really wish Target would do a better job of working with the city to make this location safer and easier to visit.

I am only giving this store 3 stars, but it isn't their fault. There is a homeless situation in…read morethis area and shopping makes it a bit uneasy. Most items are locked up, due to theft here and at other stores in Santa Monica, which is sad. Again, it is not the fault of Target. They are doing their best to keep shopping safe for customers. I like their house brand, Up and UP too. I compared prices at other stores, like CVS and Target's are cheaper. This store is a small shop so I suggest you download the Target app to see if the item you are looking for is IN STOCK. Most often the things I want are in stock but not always. This Target has a CVS pharmacy inside. I have picked up my Rxes here on occasion. The staff here are very friendly! This is not my usual CVS pharmacy, but when my CVS pharmacy doesn't have my meds, I am directed to this one inside Target. There is a very small parking lot adjacent to the store entrance.

This is a small Target and doesn't always have items that other Target might have, but I am…read moregrateful. I often compare their house brand Up and Up with the name brand products and I have been impressed with the quality and price savings, especially when I compared prices with CVS's housebrand. I downloaded their app, which is very helpful, because the app tells you if that item you are looking for is IN STOCK and gives you options of other stores if it isn't in stock. Parking down below the store. The entrance to the parking is on 16th street, just south of Wilshire.

The cutest of the what I call "city" Target: a compact version of a traditional Target store that…read morestrategically caters to the dweller/shopper/worker (which is genius by the way), within the stores geographical area. Smaller than regular Target stores, this (city) Target location packed a powerful punch. We were in town visiting family and forgot some essentials. Target had all our necessities plus some. Staff was also nice and helpful.

Amazing customer service from Damaris at the front office to Rudy, the printer specialist…read more Unfortunately my movers did not read the "this side up" on my printer box and had it on its side without me noticing until a day later. Everything printed came out pink and yellow. Signal was recommended by the Brother printer website for repairs and after reading great reviews, I contacted them. Their professionalism was remarkable because Damaris did not hesitate to recommend a competitor if I needed an immediate repair because their printer tech Rudy was out I'll. I preferred to wait 3 days and I'm so glad I did! Rudy came to my door to pick up at exactly the scheduled time, I got a call 2 days later with the entire prognosis as well as recommendations for a later maintenance (they did not push for any additional service). Upon delivery a day later, Rudy stayed to show me that everything worked and printed out the entire maintenance report. I highly recommend then for any of your computer needs.

If you're in LA and need a trustworthy IT/hardware shop to take your computers, I cannot recommend…read moreSignal Electronics highly enough. They're incredible. You can trust them with your data AND your business. My System76 machine developed an issue in the LCD controller board out of warranty. Signal Electronics found an OEM part, ordered it, and installed in about 8 days between Christmas and the first days of January. When it turned out that the replacement part had a spec of dirt obscuring some pixels (which I thought were dead), they ordered a replacement free of charge. When the replacement was the wrong size (wrong part!), they sent it back and ordered from a new supplier. I picked up the machine today and the screen is PERFECT. So yeah -- if you need to fix your PC, Mac, or Linux machine -- these are the droids you're looking for :)

Comments: If you bought anything from this seller, CHECK THE…read moreMODEL NUMBER of what you get to what you ordered. This seller's price on TV's is less than others but they send you a model that costs less than what you paid or an open box when you ordered new. They sent me a tv that cost $400 less than the one I ordered. If I hadn't checked the model number I never would have known. When you demand they send you what you ordered they say they don't have anymore when they continue to list product at a higher price. ***BUYER BEWARE***

Ordered an 85" Samsung QN90D through Amazon with a guaranteed delivery date. The seller, Video &…read moreAudio Center, missed it entirely and then blamed Amazon's system. They shipped a bubble-wrapped letter instead of the TV, marked it as delivered, and claimed tracking issues. Their "customer service" repeatedly contradicted itself--first saying it would arrive on time, then citing a 5-7-day window. The phone number listed on both Amazon and their site doesn't work, and it's clear from other reviews this is a recurring scam pattern. Do not buy from this seller--complete misrepresentation and possibly fraud.

Got assigned to them as my vendor through home warranty. They cancelled last minute and their phone…read morenumber doesn't work. Pretty sure they are not in business anymore. In response to their comment that the warranty company cancelled - the company is lying. Even their email clearly blamed the cancellation on a "scheduling issue". Also they did not respond to my calls, emails or voicemail until I left a review.

Very rude customer service. They cancelled schedule at the very last minute. They cannot commit to…read morea date when I want to reschedule. I gave them a chance to call me back but I kept following up for almost 2 weeks. It seems these guys don't want any business. The last time I called, they dropped the phone on me. Very unprofessional.

I brought my old typewriter to Rees and the whole experience was amazing. He really knows his stuff…read moreand took the time to explain what needed to be done. You can tell he cares about the craft and about keeping these machines alive. The whole place is full of typewriters and I can't wait to add a cursive one to my collection at some point. My Olivetti typewriter came back working beautifully, and the turnaround was quicker than I expected. Super friendly, trustworthy, and worth every penny! Highly recommend if you've got a typewriter that needs some love.

Nightmarish experience with Mr. Schultz and Rees Electronics. I brought in my 1940's Smith Corona…read morefor a tune up and ribbon change. The case was flawless. When I came back to pick it up, I was shocked to see it lying on its side on the floor in front of his counter. When he gave it back onto me, there were several scratches on the case! This beautiful machine had somehow made it nearly 80 years without a scratch-- that is, until I had the misfortune of trusting Mr. Schultz with it. To make matters worse, he denied he had caused the scratches, even when I showed him photos that I had taken of the typewriter before I brought it in for servicing. He ultimately bought the type from me, but not before screaming vulgarities at me. What a surreal and hellish experience it was dealing with this guy.

This Target has more items than the other 2 Targets in Santa Monica ( one on 5th and Broadway and…read morethe other on 16th and Wilshire). Parking underneath the store, entrance is on Westgate,south of Santa Monica Blvd. This Target has a Starbucks inside! I haven't had an issue with the staff here as I have read the other reviews. I am only giving this one 4 stars because this is a smaller Target when compared to the regular larger stores, however I am grateful for having a Target in my neighborhood. This store is well stocked and organized.

Some of the employees, including at the Starbucks, are rude and need to learn customer service…read more Saying, "Are you gonna order"? or being annoyed that I ask if you work here is absolutely unacceptable. Get a different job if you don't like interacting with the public. Note: if you want sugar or stirrers for your coffee, they're behind the counter and you'll get attitude for asking. In contrast, the employees who do returns are great, helpful and PROFESSIONAL. Once I found out what's listed in stock at this location on the website actually was not. The employee was apologetic but it also took over 5 minutes for an employee to come to assist in a locked merchandise area. One more rude employee and I'm speaking to the manager and then done with this location.

I got a coupon code for 60% off custom giftwrap printing (87627) when I returned Amazon here, so I…read morethought I'd try it. I am SO impressed with the quality of the printing & the thickness of the giftwrap! Fyi when I ordered, the 60% off offer was on their website. Today for Black Fri/Cyber Mon, their website shows 75% off til 12/1/25. I created the giftwraps I wanted on their website just uploading pics from my phone, & chose my pickup location. Even during the week of Thansgiving, my order was ready in 48 hours! I did place another order & they called me to tell me their poster printer broke so they had to send my order out for printing. My lead time is about a week for that, no big deal. I could have chosen pickup at a different location whose poster printer was working, & I likely would already have been able to get it. They have choices to upload your own design, or use their designs & upload pics. They all came out so cute!! I'm going to do this every year!

This has turned into the worst Staples…read more They essentially don't care that people are begging for money a foot from the entrance. I reported this upon entry and zero response. But, why would I be surprised since they allow transients to park in their lot doing all manner of things that beyond the unsightliness, bring a degree of discomfort to patrons? I used to frequent this location nearly daily dropping packages off for shipping for my small business. That is until the packages weren't picked up daily. Then I used the location to drop off Amazon returns. While waiting in the checkout line for the return (the process was changed with no signage) I again, mentioned how uncomfortable it is to have someone begging just outside the door. No response. Literally. Just a look. What a joke. Smh

Protect Victor at all costs. This guy *offered to come out to my house* to do a routine checkup on…read moremy turntable. He diligently checked everything, found it to be in perfectly fine working order that didn't require service, and didn't even charge me for his time. Super nice, non-judgmental gentleman -- unbelievably rare in the generally weird, snooty world of hi-fi audio. PS When I'm ready to make a component purchase, I'm going to Definition based solely on my interaction with this guy. This is why customer service matters!

Great customer service at a very fair prices. I inherited a Control4 system from the previous…read moreowner of my place. I hated that system. Not just because it is archaic but more importantly, every little thing I need fix (tune) required me to call my dealer who charges an arm and a leg. One day, all my speakers died, so I called my dealer, and they wanted my first born. So I decided to venture out and I found Definition AV. 1st, their service call price is very reasonable. They diagnosed the problem (the Amp died) surgically, but what's great about them is that they asked a lot of questions to truly understand my use cases. They recommended me to switch half of my system to SONOs and leave my living room TV's 5.1 audio system alone since it was still working. My previous dealer would had never recommended that because SONOs is more DIY and they would not be able to charge as much service money. Before they left, they even tuned up my 5.1 system just because they found some misconfigurations on they way. It sounded WAY better. I got the quote, the price is very reasonable and they came out quickly and upgraded my system. Now, my system works way better and I can use my voice control (my main method of controlling everything else in the house) to activate any speakers or speaker groups. I'll be a returning customer!