They made it up after that initial loss of communication. They were prompt, early even on the day of the event to set up the arcade games and yard games. No issue at all with the games during the event. They were prompt as well during the time of pick up. No issues during the day of! read more

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Such a cool & FUN place for a birthday party for both kids AND adults! I've been wanting to check out this place for a while & so glad my sister held my nephews birthday party here so I could finally get to check it out :). Here are a few of my "oh yeas" & "could be better" & "FYI" ... OH YEA: -you get the whole game place to yourself w/ open game play...:) -they have old school games like Super Mario, Street Fighter!!!! Kids these days don't know about that!!!! -they also have a room w/ the newer video games -they have a ping pong table :) Could be better: -adults have to pay $10 if you want to play even though I was there for a birthday party & the whole place was rented out for 2 hours FYI: -you can bring your own food -very open w/ lots of space -$300 for 2 hours to reserve the whole place for a party.. -they do have a small kitchen space for use -would be an AWESOME spot to have an adult party!! I will so be back to Game Plan Entertainment!!! Rebecca out... read more

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My boyfriend and I rented the whole facility out for our 20th anniversary back in November of 2018. I forgot to write a review shortly after the event, so I'm not sure if they're still open to renting out the arcade (it's not showing as such on their site). Either way, it was a great place for our party and for $1000, we got the arcade for 3-4 hours. We were able to bring in our own food and drinks. They have an area with two large tables and a sink and fridge so it makes serving food a breeze. There were several games that weren't working properly, but still enough games to keep 60 guests busy and having fun. Christy, who I dealt with at the time, was a breeze to work with and the two employees they had on site the night of the party were also super nice. UPDATE from the company's site: Unfortunately, the steady increase of rent finally forced a move to a new warehouse space that while providing many great benefits and increased storage capacity, does not allow for onsite events. read more

So, I was tasked with planning our company holiday party, which is arguably the most important task one can be given at a job. I did some googling and some yelping and stumbled upon this gem. Sara and Michael were both extremely helpful and accommodating. We were able to come in and tour the venue before booking and then come in an hour before our event to set-up. You can bring in your own food and alcohol as long as you have a TABC certified bartender, they have a great kitchen set-up with a fridge and microwave you can use, tables and coolers should you need them. The important part here is obviously the games. They have a pool table, foosball table, ping pong, air hockey, all of the arcade games you could ever possibly want, a TV for Just Dance or karaoke, and two rooms with TVs and various video game consoles (including, to my delight, a Super Nintendo). They made it clear that if there was anything we wanted that wasn't there, they might have it in the back and would happily bring it out for us, which is awesome. We actually had so much fun that we wanted to book another hour, and they had no problem with the last minute change. Everybody had a great time and I highly recommend this place for any sort of party. Thanks, Game Plan Entertainment, for making me the office hero! read more

Great place to have a holiday party! Lots of variety of games, everyone had a chance to be a kid again. They have plenty of tables to eat at and a kitchen area for prep, serving drinks etc. Staff was available to help as needed. I'm hoping our next staff party is here as well! read more

We just had my son's 10th birthday here. AMAZING. Everyone had so much fun- the kids and the adults! The staff is nice and super helpful during the event. The party was extremely easy to book and Chelsea kept me updated about all of the details all the way up to the day! We loved that we had the entire arcade to ourselves. My son said it was the best birthday party ever! Thank you Chelsea and everyone else at Game Plan! read more

This place is great! Went here for my Mom's 50th and it was a hit for all ages. Pros : - Clean bathrooms - Tons of games for kids and adults - plenty of seating and eating area - kitchen area for prepping - staff is there the entire time and extremely helpful - they had all those little things we forgot (zip locks, cake cutter, etc.) Everyone had a great time and I would highly recommend this place for anyone with a large group ranging in ages. read more

I just had my birthday party there and the staff helped with any questions I had before my event and were so prompt in answering any questions or concerns I had. Patricia helped during my event and was AMAZING! She was so sweet and helpful with anything I asked. I will definitely not hesitate to host another event here (as long as Patricia is there lol) The games were fun, the place was clean and i will definitely be back, thank you so much for helping make my birthday a night to remember!! read more

We had Game Plan Entertainment set up Five Xbox Kinect and Wii Console Games for our company Christmas Party. We couldn't be happier with the results. They were on time, had everything we asked for, and even changed plan midstream to work with other vendors. They provided coaches to help people get started playing the games and give tips and tracked high scores so we could award prizes at the end of the night. They couldn't have made things easier for us. read more

We just had to reschedule a birthday party as our child came down with a virus. Game Plan was extremely understanding and flexible with us, and in a time where great customer service is hard to come by and a personal time of need for us, they have been super! Update: We have now had our party, and you can bet we will be back! All I can say is AWESOME! read more

Took my son to a birthday party here yesterday (Memorial Day) and had a blast! Tons of old school video games (some were 1/2 working), new and old consoles with games set-up and ready to go (with couches and bean bags), a pool table, skee ball, shuffle board, air hockey, etc. The party prep folks were super nice and the party room they had was good for 10-15 kids. The ambiance could use some work for the adult crowd, but the kids were in heaven and took zero notice. Bonus is that it is in an office park and off the beaten path (SE corner of I-35 and 71 near Woodward St.), so there is plenty of parking and not a ton of traffic (assuming you don't have a party planned at 5pm during the weekdays). Austin needs more places like this. Well done Game Plan! read more

The owners Sara & Michael were so helpful and extremely easy to work with...pure customer service!! We even broke a game & we wanted to compensate them for that game but they declined our offer & thanked us instead for hiring them!! Awesome job!!! read more

I'm an event planner (Savvy Events), and we used Game Plan Entertainment for a Marie Antoinette inspired masquerade ball with '80s touches. The full-size console games were a great addition to our theme, and people had a great time playing Ms. Pac Man, Space Invaders, Frogger, Joust, Centipede, and several others. Michael showed up on time to drop off the games, was very responsive to questions, and was on time to pick them up as well. As a planner, it doesn't get any better than that! I'll be happy to book these guys into any event I organize; both the service and the product are top notch. read more

We have 3 kids, and we've hosted birthday parties both at home and at many of the "hot spots" for kid parties. That being said, after our experience at Game Plan Entertainment and having the opportunity to compare the party, the cost, the value, and the flexibility, there is not a question - we will be BACK at Game Plan Entertainment for birthday parties in the future. I love that we have the whole place to ourselves, and we aren't constantly having to "count kids" as we search aisles and game pods. We can bring in our own caterer and not have to worry about food allergies or poor quality food. We can bring in our iPod with our own playlist or even bring in a band. In the end, I felt like it was a safer option for our kids and their friends, and the cost (as long as we weren't bringing in a band) was still within the normal budget for those other places. Game on! read more

We rented Game Plan Entertainment's arcade space for our company Christmas Party. Our attendees were a mix of adults, teenagers and young kids. Everyone had a blast! There is something for everyone there. My two children (both under the age of 5), had a blast with the old-school pin ball machines and the new-school racing games. The adults and teenagers alike loved the dancing set up. Everyone crowded around the people dancing and cheered them on. I would absolutely recommend Game Plan for birthday parties, guys-night outs, and company parties. read more

We were looking everywhere for an arcade that could accommodate a bunch of 7/8 year olds with kid friendly games. My son really wanted a minecraft/skylander themed party. I could not find one anywhere, so we went with the next best thing, an arcade. You wouldn't believe how pleasantly surprised I was when I arrived to check out the venue and realized that they could set us up with those games! This place is awesome. The kids could not stop talking about how this was the BEST party ever, not only that but the parents were all playing games and having fun. They are able to set up certain games to fit your needs. We had no violent games due to the age group. Sara and Michael are awesome, and I will be using this venue again and again. Thank you guys for making my son's 8th bday memorable for him and his friends. read more

Best place to book a birthday party. We held a birthday party for our 8 year-old son here tonight and it was awesome. Everyone from 3-50 years of age had fun. Lots of fun old arcade games and new ones also. The facility was very clean and the staff were helpful but not overly in your face. Loved it. Everyone wants to book there party there. Do yourself a favor and book your party here. read more

We just finished a birthday party for our 11 year old. Everyone had a great time and the hosts, Michael and Sara, were phenomenal at getting us going and making us feel welcome. The staff was friendly and very attentive to our needs and wants. There are so many games to choose, from retro classics to the latest in hi-tech graphics on PS4 and Xbox... If you're looking for something new to do without a lot of hassle, I can't recommend GAME PLAN enough... Give these guys a call! They won't do you wrong!~ read more

This is absolutely the BEST place to have a party in Austin! We were so lucky to find this place. The games are amazing - literally anything you could want! Plenty of space to spread out and hang out for the non-gamers. We were able to keep kids as young as 3 all the way up to 66 year old grandparents entertained and having a BLAST for 2 solid hours. The hosts were so, so, so helpful - they genuinely cared so much about our daughter and her party. They went out of their way to make sure every detail was perfect. The facility is GREAT! Plenty of parking, easy to find, lots of space, SO MANY GAMES!!!! We loved every single minute of our day at Game Plan. We are already planning our next event and will definitely be repeat customers! read more

Incredible venue! We just had our wedding there on NYE and it couldn't have been any better. The staff went out of their way to accommodate every request and the variety of games was perfect for every guest from 5 to 85. Great sound system, lighting and up to date with all the latest technology. I can't say enough great things! read more

** Proud Parent's** my son had his 8th Birthday Party at Game Plan Entertainment recently, and he was beyond satisfied! The staff was very helpful, and provided "GREAT" customer service. I am giving the venue 5 stars :). My husband and I were very impressed by all the different games. I loved that the girls in my son's class had a blast dancing and singing to the different kid friendly Karaoke music, while the boys ran around and played games. Thank you again Game Plane Entertainment! We all enjoyed! Veronica read more

I almost forgot to write my review. If your looking for a place to have a party or event this is definitely the place. I hosted my birthday party here last month and all my guests loved it. They have everything here from old school arcade games etc, to new school playstation etc...There was even room for dancing and I was able to bring in my own food. The planning process went great Michael was very helpful along the way, the price was definitely worth it and any future events I have I will have this place at the top of my list....so if you want to rent a fun venue with great space and games this is the place to book, people of all ages would enjoy it....my guest are still talking about it today!!! read more

We held my sister's 30th birthday party at Game Plan Entertainment this summer and we could not have asked for a better venue. Sara and Michael were great to work with and incredibly flexible with us on the party setup and timeline. They were always willing to make sure everything was perfect and flowing as we would like. The space and games are all awesome and in great condition. Everything was above and beyond what we had hoped for and the guests loved it! It was the perfect space to keep everyone entertained and having a great time while celebrating. I highly recommend Game Plan for anyone looking for a unique option for their party! read more

My friend had their birthday party here last night and we all had a blast! They were very friendly and had a ton of games. A lot more than I expected. The only bad thing would be its a bit too dark. HAD A BLAST read more

Love this place! I have two boys and each one has had a birthday party here to rave reviews each time. Working with Sarah (owner) is easy as can be....she is super courteous, friendly, & professional! At both parties, everyone had a marvelous time! A private video game arcade? Nothing better...for kids AND adults! I recommend you book your party early...word is out about this place. Enjoy! read more

We loved this place and everyone who attended the party wanted info. This place is awesome and our go to place for parties from here in out!! read more

Michael is the very best! We use him every year at our annual corporate event to setup and guide us through the oculus rift station. He is such a nice person and really personable. He is also extremely easy to work with and very knowledgable about what he does. The prices and customer service are one of a kind. read more