Can someone say horrible customer service. I have been to this Belk a handful of times and I have…read morenever had a pleasant experience. It is common to wait in line for long periods of time while the store is fairly empty in both the main store and the separate men's department. Unfortunately if you are in this part of middle Georgia and looking for a department store shopping experience Belk is as good as it gets. Prices are reasonable when there is a sale. On my most recent visit on a Sunday 30 minutes before closing time. I stood in the check-out line while the person in front of me was being rung up. There were two associates and 2 registers. I assumed one register was closed but after 5 minutes of waiting the other associate says "come on" signaling me to come to the register for her to ring me up. No greeting just a "come on" and will you be using your Belk card. I've never worked at Belk but I'm pretty sure following that question you are supposed to ask if I want to open one up. The answer would have been no, but still she was very rude. I only come to this location when I have to purchase something that I don't have time to wait for in the mail or travel to Macon to get. This Belk has the worst selection of women's clothing and home items amongst any I've been to and is very unorganized. Surprisingly the men's department is decent and well organized. Next time I will drive the extra 30 miles to the Macon location where I always have a positive experience.

I am a fan of Belk, a department store steeped in its southern roots. There are bargains to be had,…read moreas well as not so bargains to be had.

I love TJMax . They always have really good deals on name brand stuff! They usually have lots to…read morechoose from! Large pet section with lots of toys and treats !

Compared to 3 years ago this location has improved tremendously so recognition needs to go to the…read morecurrent store manager and whoever does the merchandising. Better items for sale and the entire store is more orderly!

I called and asked if I can return a pillow that I didn't opened, just used with plastic on. I was…read moretold that yes if is not opened. I went to the store to return, they opened the plastic bag and tried to showed me the hair on that died t look at all as a hair and no way my hair that cannot go through plastic bag! It was a crazy experience!

This store is great. They have so many items. Some are the same items you will find at JC Penney,…read moreBed Bath and Beyond, etc...It's not fancy by no means, but who cares. If you need rugs, curtains, sheets, pillows, and other items it'd be worth your time to check it out.

Great place to shop. Make sure to go to the outlet on the left of the Goodwill store. Much more…read morereasonable price prices.

While we were waiting for our car at Discount Tire, we wandered over to Goodwill. This was my first…read moretime at this location, and I was surprised by the amount of Halloween gear they had! There were a lot of brand new wigs for about $10 a pop, and many racks with costumes. Also noticed quite a few new/like new pairs of shoes that were going only for $7 (including a pair of stylish pumps that would normally go for $40+ at the mall). The only thing I bought was a book for 25 cents at their Last Chance store next door. I seriously need to come back here on a weekly basis to hunt for children's books. Such a great deal!

Idk why they'll have at least 5 employees working at once and have 1 register being used when…read morethere's a line of at least a few customers and larger orders. Speed is not something they value here. You have what I'm assuming to be the manager giving customers dirty looks and just standing/ talking to what appears to be friends or on her phone being lazy - she has barely any eyebrows. She also will give the average customers attitude and has no customer service skills at all. The other employees are very pleasant, kind, and hardworking! Their "sale" selection does give you the actual price of the item, which is annoying. Other locations will have the markdown price on the tag. I'm a big American Eagle shopper but I'd rather drive further away or shop solely online than come into this location ever again.

Customer service has definitely gone downhill. Was just in the store walking around for about 15…read moreminutes with no one greeting me or offering assistance. There were 3 ladies working, only one was ringing up customers and the store was not busy. I finally had to ask where an item was to be acknowledged. Do better AE your clothes cost way too much for your customer service to be nonexistent.