I went in on the 20th of August. The customer service was great. They were very politely when i…read moreasked questions even though i came in 20 mins before they closed. The only issued i had was with one lady, i asked a simply question of was she in the middle of ringing anybody up. And she answers what with a slight attitude, and i asked again and she said yep. I'm glad somebody else rung me up, because the attitude was unnecessary. But other then that it is was great!!

I Want to give major kudos to Marily, who helped me with a very special request today, what a…read moresweet and compassionate heart she has! !

If you value your time, avoid the Academy Sports in Warner Robins. My wife ordered a swing set…read moreonline for curbside pickup and received a confirmation email on Wednesday, July 8th, stating it was ready. What followed was a masterclass in retail incompetence and empty corporate promises. I arrived on Friday afternoon, July 10th, parked in the designated spot, and checked in. Ten minutes later, an associate walked out to tell me that while the item was in stock, it was on a high shelf. They couldn't use the forklift at that time and asked me to drive all the way back on Monday. Because Academy's system enforces a pickup deadline that just happened to land on that Monday, my wife had to call the store just to ask for an extension to Wednesday--all because they couldn't fulfill an item they claimed was ready. Monday morning, I received a call assuring me the order was finally down and ready. I told them I would arrive late afternoon. When I got there, a different associate came out with a mind-boggling excuse: the swing set had been brought down that morning, but someone put it right back up on the high shelf during the day. I was told only the manager could operate the forklift to get it down, so I was forced to wait in my truck. Another 30 minutes passed. The associate came out to serve another customer and apologized again. At this point, my time had been severely wasted. I told him that this level of runaround deserved a discount commensurate with my hourly work rate. He told me I would have to speak to the manager. I replied, "Okay, get her out here. My order was for curbside service, so I expect curbside service." It took nearly an hour in total for two associates to finally emerge and load the box into my truck. The manager, Deni, appeared a few minutes later. To her credit, she was doing her best to accommodate me during our conversation. She was extremely apologetic, thanked me for not losing my cool, and said she totally understood my frustration when I told her I wouldn't bring my business there anymore. When I repeated my request for a discount on this order, she explained that her boss would need to approve it. She wrote a post in the manager group chat, added my name, phone number, and discount request, and promised her boss would see it. Since she was off on Tuesday, she explicitly promised to follow up with me when she returned on Wednesday. It is now Thursday, and I have heard absolutely nothing from Deni or her boss. They got their money, so clearly they couldn't care less about the abysmal service they provided. I guess the sale was final, and so is my patronage of this establishment. If you are buying large items, look elsewhere--the Warner Robins Academy Sports has zero internal communication and zero respect for their customers' time. Never again.

I went in a week before Christmas and was browsing. I was amazed to find a pair of Dunks sneakers…read morethat my granddaughter had been wanting but I couldn't find. I was so excited.

We love working with Shubee. They always answer the phone with an upbeat tone and are willing to…read morehelp find what we need. Our sales rep Tamiko has been the best personality to work with. We have had the opportunity to work with her in person, over the phone and email and at every contact she has treated us like family. Great company and great people! Also to note the supplies are of good quality and come in a timely manner. They follow up to make sure each and every order is what we wanted and we are satisfied! 11/10 service!

As a loyal longtime customer of Shubee I am very disappointed in their quality and the way their…read moremanagement handled me as a customer especially a loyal customer. Quality has gone downhill ever since prior pandemic waterproof shoe covers are supposed to be waterproof. Every case that I have received since four years ago, has continued to have breaks in the seams. If you're looking for a dependable waterproof shoe cover, this is NOTyour product. Shubee does not stand behind their products or their longtime customers. Supervisor Jessie is completely useless If you need to climb the ladder to talk to someone that can make decisions on your account. I will be moving onto a more dependable shoe cover company, and letting all my fellow business owners to be aware to avoid this company. Their Logo is funny because they certainly didn't make me smile!

Order a pair of boots on the website that ended up being a tad bit small, took them to the store in…read moreWarner Robins Ga. and exchanged them for another pair with no problems whatsoever, I was in and out in less then 10 mins....Great customer service, I will definitely be going back.

I was in town and stopped in at this location. The service I received here was the best service…read morethat I have ever received at any rainbow and I have been shopping at Rainbow for over 20 years. The staff was friendly, attentive, and the store had lots of good items. I would return to this location. Great Job!

The day before yesterday I called, for having our 2 Trek bikes checked out before riding the…read moreCreeper Trail. So yesterday we did stop by and the courtesy and service by Mr. Derek were of the highest level. So pleased with such treatment, especially nowadays. Also great that they carry the Bontrager line for purchasing biker shorts and other special gear. Mariette's Back to Basics

Went into this store on Saturday 6/27/26 looking for helmet. That older guy, who I assume was the…read moreowner, was rude as hell. Went ahead and walked out, never going back there again.

This store doesn't seem to have a wide selection of my style. I'm in my early 30s and never seem to…read morefind the best items for myself. I've Christmas shopped here and struggled to find sizes for my boys or my niece in items I liked. The staff are mostly friendly which makes it nice. The store is usually neat and tidy which I do appreciate. I just don't find the selections offered the best fit for me at this specific location.

Shoutout to Kaylee at the cash register at Kohls today at 12:00! She totally helped me with all my…read moreneeds and made my store experience 10 times better!! Will shop here again!

My sister went in today 12/14/25 and insisted I do a review for Monique who was awesome with…read morehelping her in store today. I told her I had already given her a great review and agree totally.