I took my Mom Christmas shopping to buy gifts with her for her kids, grandkids and great grand kids. This year she decided on getting everyone shoes, all 23 of us. We walked in to the store and told the associate we'd be buying 23 pairs of shoes. They explained the layout of the store since we needed shoes from all sections from toddlers to mens! Every time we picked out a few pairs an associate was there to take them up to the counter for us until all our choices were done. The associate who rang us up helped to make sure we were signed up for the rewards program and was sure to ring our shoes up so we saved as much as possible with the buy one get one half off deals. Once our purchase was done 2 associates carried our bags to my car for us. Mom and I had an amazing experience today at this location. Everyone was excellent from beginning to end! Thank you and Merry Christmas!! read more

Rack Room Shoes - Shoe Stores Near Me - Warner Robins, Georgia

It's the rack room shoes experience you would expect. Clean, well organized, good selection, one of course the BOGO 50% off.

I went into the store, didn't see anyone at first, then two young ladies come from the back. like in most stores they usually speak and ask can I help you or something. NOT A WORD. Me looking at a pair of shoes, when another lady comes in "Hi, can I help you". Are black customers not welcomed. Needless to say I will not be returning. read more

I'm not a person who likes to give bad reviews but this could be considered as constructive criticism. For such a new store I would've expected a better group of employees, I walked in with my fiance and NO ONE spoke to me or greeted us, one cashier was texting on her phone and they all seemed to not care that anyone was in the store. Unfortunately, I wont be returning to the store just because of the lack of customer service this store has. read more

Huge selection. Grandson found pair he liked quickly AND they had his size. Fast checkout--in/out 10 mins. Loved store ventilation with no perfumy/chemical smells too. Will definitely return. read more

10/10: it is an awesome place to get shoes and other sporty things like socks and many more items that can get you into shoes and it's an overall very great place to shop for new shoes and the choice that you can order it online is great read more

My wife and I have been purchasing shoes from the Watson store for a while now. The staff is fantastic especially the manager, Michelle. Michelle's customer service is well beyond our expectations! She takes great care of us and our 5 year old daughter. Kudos to the way this store is run! read more