The care and genuine concern for my dental health was excellent. The experience was very…read morecomfortable.

I'm really disappointed with this dental office. Before taking my daughter, I called and asked the…read morereceptionist if they accepted my insurance. She even asked for my insurance number, checked it, and told me yes, so I went ahead and made the appointment. At the visit, they checked my daughter and tried to brush her teeth, but she was scared of the machine so they couldn't even complete the cleaning. Later on, I received a bill charging me for the check-up and cleaning. When I called to ask why it wasn't billed through my insurance, they told me it was out of network. That was never mentioned when I called. I asked specifically to avoid this exact situation. Very unprofessional and misleading. I wouldn't have taken my daughter there if they had been honest from the beginning.

Had a wonderful experience with Dr Christian this morning, he was so kind to me helping me with an…read moreunusual problem: I already got the all-on-four implants done in Mexico years ago because i have juvenile periodontitis, some of the screws popped off right before a bunch of my important work meetings and i couldn't talk, eat or clean properly bc of those wobbly teeth Dr Christian was able to schedule with me with only 2 days notice , and fixed everything although i know it could be confusing as the work was done by another doctor using different screws, wrenches. Dr Christian is extremely professional and a wonderful kind person. I'm so happy, thank you so much! All the staff are the sweetest too and the office is really nice, put me at ease right away

We were searching for a new dentist closer to home for our son, and Smile First truly exceeded our…read moreexpectations. From the warm welcome at the front desk to the gentle and thorough care from the dental hygienist, every step of the visit was exceptional. Dr. Christian Pavel was incredibly kind, patient, and informative--he took time to answer all our questions and made sure our son felt comfortable and confident. We left feeling genuinely cared for and so grateful to have found a dental office we trust. Highly recommend Smile First to any family looking for outstanding service and compassionate care!

Dr. Contos takes the time to explain proper oral hygiene, listens to patients concerns and answers…read moretheir questions. He is conservative with treatments and does not recommend unnecessary procedures. He is genuinely concerned about his patience overall oral health. My office visits are professional and efficient. I recommend him to all my friends and coworkers.

Mariah Delgado's conduct has frequently come across as rude and disrespectful. Interactions are…read moreoften marked by dismissive language, unprofessional tone, and a lack of basic courtesy. The company needs to discuss this behavior with its dental assistant.

Excellent staff and doctors! I feel like I am in good hands here. I didn't realize some of my…read moremedications could give me dry mouth and they recommended Biotine lozenges and gel and it works great.

Excellent care, considerate and very professional staff. Dr Susan Torma is outstanding. Recommend…read morevery highly

I haven't done many reviews, but I feel I should since they don't have many…read more I love going to the dentist, because of Kedzie Dental Clinic! Even if deep cleaning comes with a little pain it's a pleasure to be serviced by this team! Dr. Shaikh is very great, communicative and explains every process thoroughly! I usually set appointments first thing in the morning, so there hasn't been any complaints of waiting on my side. Even so, they're happy to offer some coffee/tea in their wonderful waiting area. So far I've had 3 appointments with them, one in the afternoon weekday for a very first appt/check up. No wait. 2nd time was to get my right side of my mouth a deep cleaning, before work and I was in and out on time. My last time was a few days ago to finish up the left side deep cleaning on a Saturday at 9a, and I was in and out as well. Their staff is wonderful too! From the assistants to the reception. Very friend and talkative in a great manner! Can't wait to come back for my next cleaning!

If I could give this place 0 stars , I would have that route. My appt was at 4, got called to back…read moreat 5. I went to seek help at 5:55 because they were running in and out of patient rooms and no one checked on me at all. We came in for an adjustment on fills in. The dentist came in and couldn't find anything wrong after demanding she do another exam, she goes to say oh the fill in they did on Monday cracked. Unfortunately it is nothing they can do today , because they were closing ! She told me it was because the original dentist needed to it but if that was the case the original dentist should have been the provider not her. Simply put they are lazy and negligent in this place . Would not recommend! They don't care about your time or your health needs. Waited two hours just be told to come back is ridiculous . Got turned away for service because she said it was too late in the day to do the adjustment . Even though her appt across the hall she just finished doing theirs. SMH. Would not take my sick cat to this pace

I recently wanted to switch dentists and after looking in the area and reading some reviews, I had…read moremy first appointment for a teeth cleaning yesterday. It was easily the most thorough and best cleaning I've had. The dental hygienists and Dr. Guerrero explained things and were great. I definitely recommend Dental Touch.

Dr. Guerrero and her team are the best. I have never liked and never will like going to the…read moredentist. That is why I really like Dr. Guerrero and how they have treated me. After many, many years of not having any cavities, a couple of old fillings needed to be replaced, and there were the beginnings of some new, small cavities. Overall, she worked on five teeth over two visits. Never fun to have any dentist work on my teeth, but Dr. Guerrero and her team are very professional and welcoming. Dr. Guerrero also gave me a follow up phone call a few weeks after the work to check in with me. Her office is also very nice with accommodations for the clients such as letting you select the music played in your area. One service in particular that was very helpful is that she photographed my teeth and was able to show me on her wall screen the tooth that needed work, what it looked like after she removed the old fillings, and what the tooth looked like after she was done. It was so helpful and comforting to see what the dentist was doing. Perhaps that is standard these days since I have not had cavities in a while, but I have had other work and a camera was never used. What I find most enjoyable, though, is how she works with her staff. While she worked on my teeth, she was giving instructions and guidance to her assistants while also talking about their kids, schools, and favorite food dishes. It was a nice blend of professionalism and the personal, and sort of made me feel like part of the office family. I also really like that Dr. Guerrero and her staff are bi-lingual and sometimes speak Spanish with each other when working on your teeth. And it is often the case that you will hear Juan Gabriel, Marco Antonio Solis, and other popular Latin American singers on their sound system. All in all, I highly, highly recommend anyone looking for a dentist. An outstanding dentist and staff who create a welcoming experience for their clients.

I really really like this practice. So many good things here:…read more - it's easy to schedule and be seen regularly - insurance issues are handled promptly (if it even happens) - Dr is kind, open, and feels like they're on your side. Both Drs I've seen have been EXCELLENT - no pushy sales on cosmetic procedures - gentle handed hygienists Seriously, I've been here for 3 different 6mo cleanings and it's been excellent each time. Takes approx 1 hour. Before Northside I went to dentology west loop where they "found" 2 cavities on my first visit then told me I needed a root canal. After 18 mo of being a Northside patient, they've diagnosed 0 cavities and confirmed the "root canal worthy pain" was from poor tooth shaping from a cavity fill at dentology. I get regular X-rays with Northside Shout out to my hygienist Pam who is always kind, easy to talk to, lets me know what's going on, and makes the whole experience pleasant.

Usually have great care but today was very disturbed by a hygienist named Gigi who didn't wear her…read moremask pulled over her nose while inches from my face and didn't have her extremely long hair tied back adequately. I was there for over 2 hours and she never once wore her mask properly. She seemed new and it kind of disturbed me that no one explained to her proper hygiene practices in health care situations. It's kinda gross to see a strangers face a few inches from yours and be able to see clear up her nostrils. I'll come back, but hope they improve hygiene practices.

Always a 5 star experience. The office is clean and well organized. Everyone is always very…read morecommunicative and there is collaboration when needed. The front desk is friendly and professional. All of the hygienists are well trained and pay attention to detail. The doctors are the best in the business and always super friendly.

I was a new patient here and have never been treated better in terms of explaining procedures,…read moreplans, and education for preventative care. Everyone was friendly and extremely knowledgeable. It felt like a dental health class as well as a general teeth cleaning. I'm a regular at the dentist, and still learned a lot; they prioritize educating every patient. The appointment took about two hours because they did absolutely everything I needed and was curious about as well as answering all of my questions. I was very well taken care of.

best dentist i've been to!…read more everyone is very sweet and kind, and very helpful! the environment is peaceful and it isn't super busy all the time so you come in and are helped very quickly and they aren't rushing trying to try to get to another patient or anything. they are very knowledgeable and effective when working on your teeth, and make sure that you get everything you need done well! if you are looking for a dentist, I highly recommend heritage!

Best dental experience!…read more We love this place! The whole family came and saw Dr. Kristina for our semi yearly cleaning and checkups. My kids in the past have had very bad experiences with Dentists but I have to tell you my kids absolutely loved her. She is very good and gentle with children and my three year old said "mamma I like the dentist". They all received a toy from the treasure box at the end of the visit, so cute because they where so excited. The office is very clean and very up to date. Dr. Kristina was very professional and polite. We will definitely be going back and she is our new family dentist!

Great service! I've had my teeth whitened here twice and both times were amazing the results turned…read moreout great. I also get my cleanings here. The staff is very attentive and always makes sure I'm comfortable. They even ask if I'd like to watch something during the appointment, which helps keep things entertaining.

The office is clean. The receptionists are very warm and welcoming. I received the routine cleaning…read moreI needed and am feeling great. Thank you!