Chalk this up to another great find with the help of Yelp reviews…read more I was looking for a new dentist in my neighborhood. I used to live downtown but was growing tired of spending more time going to/from the appointment than actually in the chair. So, of course, I turned to Yelp. In the last two weeks I have had the most thorough cleaning ever and two old sliver fillings replaced. I'm very, very happy with both. Here are some of the highlights: * They use the latest in technology. That's great. But, what makes it even better is that everything that is being done is explained thoroughly and you have the chance to answer questions before you begin. * To compliment excellent technique, each and every person in the office has a customer service focus. The place is almost like a spa. It is calm and everyone is working to ensure a positive experience. * To top it all off, Dr Murray called after the fillings work to make sure everything was going well and to make sure no further adjustments were needed. Excellent customer service and far too rare the modern age. Bottom line, I recommend this practice without reservation.

Tom Murry and his staff are THE BEST. In a cultural climate where patients are being steadily…read moreremoved from their doctors, unable to communicate directly and get timely care, the team at Dental Innovations is ALWAYS responsive, ALWAYS communicative, and ALWAYS professional. They respond in a timely fashion to calls and emails, and always put my needs as a patient first. This week I was able to get in IMMEDIATELY when a crown came loose - they made it happen and even stayed late. Finally, and most importantly, the dental work is excellent, modeling the best and most recent in dental product and procedure innovation. I HIGHLY recommend Tom Murry and his team to anyone on Chicago's north side looking for excellent dental care.

Excellent staff and doctors! I feel like I am in good hands here. I didn't realize some of my…read moremedications could give me dry mouth and they recommended Biotine lozenges and gel and it works great.

He was thorough all looked at my son's tooth and gave us different options we would go backread more

Avoid this place - insurance issues not handled timely. Sent a bill 90 days after the procedure &…read moretold at time of service amount owed was pre-auth from insurance company. Also, myself & my 3 family members have all been told by their dentist that we needed crowns in the last year. On 2nd opinions, told otherwise. #ScamAlert

I was eating and my front lower tooth cracked creating a large gap…read more I got a same day emergency apppoinment. The situation looked bleak but Dr. Rhodes very skillfully repositioned the tooth tempoarily back into place using adhesive attaching it to a retaining wire. I'll still need further work and she referred me to a peridonatal colleague. She showed me my dental Xrays and explained thorougly the various treatment options and why the tooth failed.

Just had my cleaning and was extremely nervous to come in due to covid but they handled everything…read morevery responsibly. I felt very safe and my hygienist was geared up and ready. I had George(the therapy dog) with me to calm my anxiety and it was really great. I love everything about this dentist and I have told all my friends to go see them!

The office people are discriminatory. They pick and choose who they accept as patients based on who…read moretheir personal choices over the phone.

If I could give 10 stars I would. Dr. Koos and his team are EXCELLENT…read more This is long, but please read! I am terrified of the dentist. Anything dental I absolutely despise. My dentist told me I needed a root canal. I did not want a root canal because the idea of having the nerves taken out of my tooth and having a dead tooth in my body sends shivers down my spine. So I elected to have my tooth removed. I had molar #2 (top farthest back right - needed the root canal) and my wisdom tooth (#1) taken out (the wisdom tooth had to come out with the molar). So begins my journey... My dentist set me up with their, in network, oral surgeon, who was only going to numb me. I said, "Absolutely not, I want to be asleep." Thus began researching oral surgeons. I initially found Dr. Koos but learned he did not take my HMO insurance (which is fine). I then booked a consultation with an oral surgeon, who did take my insurance, Dr. Parimal Sapovadia (Dr. Perry) - Who has HORRIBLE reviews on every website - at Park Dental Specialists in Lincoln Park (Chicago). After leaving the appointment at Park Dental Specialists, I had instant panic and extreme anxiety - all day, everyday. The female receptionist was the only positive part of this consultation. I canceled my appointment with Park Dental Specialists. Anyways...back to Dr. Koos. I decided to book a consultation with Dr. Koos at Ora Oral Surgery. After making this decision, I immediately felt all of my anxiety go away. Upon arriving at Ora for my consultation, Sam, the receptionist sat down with me and walked me through all of the paperwork. She is kind, empathetic, and understanding of anxiety surrounding dental work. Then I had my x-ray taken by a lovely woman, I can't remember her name, I want to say Nancy. She is a calming, warm individual. Then I met Dr. Koos, as other reviews have stated, he did not look in my mouth during the consultation, just at the x-ray. However, this man is wonderful, he addressed my many concerns and anxieties. I truly felt that I would have the best possible outcome with him. After booking my appointment, I had ZERO anxiety right up until I was back at the office for surgery, which was just nerves because being put under anesthesia and having teeth pulled is a little bit scary. Come the day of surgery, I arrived at the office and was greeted by Sam like we were old friends. She asked me how I was feeling (nervous, obviously). Sam made me feel incredibly comfortable, gave me an alcohol wipe to smell so that I wouldn't feel as nauseated. Once in the operating room, I was given laughing gas (Nitrous Oxide), an anti-inflammatory steroid (not sure how it was mixed in), and was put to sleep. I don't remember anything after being put to sleep. I went to sleep and it felt like I was only out for 5 minutes when I began waking up in the operating room. I was then walked to a recovery room where my mom was brought in and I was given VERY CLEAR aftercare instructions. Dr. Koos stopped by to check in on me and answer any questions my mom or I had. Pain - Not a lot so far. Day of Surgery: I was still numb on the top right quadrant of my mouth and just a little sore. I'm assuming the soreness is from where the numbing shot was put in (they always make me really sore). I am stitched up with dissolvable (I requested this as I was nervous that the blood clot would fall out). I woke up relatively easily, felt like I'd had a few too many drinks. It is now approximately 5 hours later, I am home and resting. I feel very awake, I didn't really feel sleepy when I woke up from surgery, just unbalanced. But Dr. Koos' staff walked me to my car. Evening after surgery: Dr. Koos called me personally after 7pm. Have you ever met a doctor who calls you from what I believe is his personal number? I haven't! He answered all of my questions. Dr. Koos is an extremely caring doctor! Morning after surgery: Woke up a little sore - I didn't wake up in the middle of the night to take my ibuprofen, but took it in the morning with my antibiotic. My face is a little sore, the actual gum is not. I am assuming it's were Dr. Koos gave me the numbing shot (always causes a lot of pain, even when cavities are pulled). But overall, I'm feeling pretty good. Swelling - Surprisingly, I don't have any swelling. You honestly couldn't ask for a better oral surgeon. Dr. Koos is simply the best. All the staff at Ora Oral Surgery - Uptown Locarion (Clark and Lawrence) are incredible. If you are scared of the dentist, Dr. Koos is the best in town! I couldn't more highly recommend him and his wonderful staff! Thank you soooo much Ora Oral Surgery on Clark! NOTE: Dr. Koos' Office does not accept my insurance. I paid out of pocket. I believe they only accept PPOs and I have HMO.

Toplines: Don't Walk, (Run) Away from ORA Surgery and Implant Studio…read moreI think most people would agree, negative Yelp reviews shouldn't be thrown around if you had one bad experience at a crappy pizza place or maybe a restaurant where you landed a server that was just having a bad day. On the other hand, dental work in general, but especially the process of getting a dental implant and all of the phases and costs that go along with it, merits warning for others that are about to go down this road. How did I choose ORA Surgery? It was recommended to me by my dentist, who I really love and who represents quite the opposite of my experience here. Having not a clue as to how many appointments and how much money and time this was going to take, I didn't second guess or do my due diligence. That's on me. All in, I spent a fortune (over $6,000) out of pocket over a process of (over 3 years now) on an implant that failed and now I'm starting from square one. That doesn't include all the money they made from billing insurance, which it seems they stopped doing altogether from what I was told on my last and final visit. I thought I was going crazy, but I have seen some of the other reviews now it looks like I'm not alone. 1) ORA is way overpriced and the whole point is profit - not well-being, not customer satisfaction. I have now had time to do comparisons on rates for procedures with other providers and these rates (apples-to-apples) are way above the norm. They push the "boutique, LEED-certified, green, sustainable" claptrap on you to distract you from terrible service, price and results 2) MY IMPLANT FAILED LESS THAN A YEAR AFTER PLACEMENT - literally fell out of my jaw while I was sleeping - after I reported this, THEY did not rush to get me in - I had to bug them (several times) to get back in 3) Once I was able to get back in I was met with nothing more than a shoulder shrug, a restatement of "how rare" implant failures are, and a not-so-subtle inference that it must have been something (I did) to make the failure happen 4) As of even a few months ago, I was having to call and BEG THEM to send over a treatment plan with estimates. Called, emailed twice, never received them 5) The staff is insufferable - my process was long enough to see the front desk turnover TWICE. Rude wouldn't be the correct word - you can tell they have had complaints because you can physically see them biting their tongue to stop themselves from unloading. CREDIT: There were a couple "back of the house" assistants that were kind, professional, and seemed to understand that some patients may ask questions about why a procedure or timeline was necessary 6) The disconnect between the front desk staff and the knowledge of financials (or even how to get an invoice) is so very suspicious, but I now realize it's probably the point. 7) Good luck with any insurance - if they do submit they will remind you that the insurance probably won't pay, you have to pay them in full NOW, and they will do so in a way that says "we are doing you a really big favor" 8) You WILL get nickel and dimed. There is a 2% charge on cards - EVEN DEBIT! I asked if I could go grab some cash to avoid this (because who carries that much cash?) and they acted as if I were shoplifting 9) The process WILL NOT be explained to you, and they will shuttle you in to do an x-ray/exam/some other arcane procedure, and the main point is they want to do it before you find out how much it is going to cost you or if it's even necessary 10) The general vibe of the experience: "You should be so lucky we are even going to see you, now please pay us and don't ask any questions" Steer clear of this one, and I am imploring those that are about to start the implant process - take some time to do comparative research, it's a huge investment of time and money, and if you miss, it's a big miss.

I am going to tell everybody about how great the care is at Wellness Dental. I have a lot of…read moreapprehension about going to the dentist bc of a mishap at another dentist, but Dr Lee and her staff have helped put me at ease on multiple occasions. As others with anxiety know, it can be easy to not always catch everything that is being told to you at the doctor's but I love how Dr. Lee never makes me feel rushed. She always takes the time to check if I have any questions. The woman at the front desk (Addy?) is always bubbly and helpful as well. Everything there looks so clean and they even have La Croix and in the waiting area. I can't imagine a better experience at the dentist

My first visit to the Wellness Dental Care office was an exceptional experience. Dr. Lee and her…read morestaff are professional, friendly, and welcoming. The office is modern and clean, equipped with the latest technology. Dr. Lee took the time to explain everything thoroughly and patiently answered all my questions, ensuring my comfort throughout the procedure. I highly recommend this practice for its exceptional care and comfortable atmosphere.

Very disappointing experience. The bad reviews are right. During my exam, the manager stood in the…read moreback of the room for majority of the appointment and never introduced herself. I asked the assistant who it was and she stated it was the manager. I was also given conflicting information about rescheduling, first told I had 24 hours, then told it was four days. When I asked to speak with the manager, she did not return my call until the next day. When we finally spoke, I tried to calmly explain the situation and find a solution, but she repeatedly interrupted me. Instead of helping me resolve the issue, she repeatedly interrupted me and talked over me. When I asked her to let me finish, she called me "aggressive" and refused to continue treating me. I repeatedly asked what I had done that was aggressive, but she could not give me an answer. As a person of color, being labeled "aggressive" while simply advocating for myself was extremely concerning. Asking clarification questions is not being aggressive. I had to call a few times due to the terrible service in my office. When talking with the host prior to this, our calls were disconnected due to service at my job.Kat/Cat the manager stated that calling back to continue the dropped call was harassing them. I left feeling disrespected and uncomfortable with how I was treated. I would not recommend this location, under the management of Cat/Kat especially to other people of color.

I had a crown placed in August 2025, and it fell out less than a year later. When I first called to…read morereport the issue, I was told a manager would call me back, but no one did. I had to follow up myself. When I eventually spoke with a manager, I was told there was no warranty or coverage available because "services had already been rendered." I understand dental work can fail, but a crown coming out in under a year is unacceptable, especially after I contacted another dentist, who confirmed that many practices stand behind this type of work for at least the first year. The lack of accountability and dismissive response were just as disappointing as the failed crown. I strongly encourage anyone considering major dental work here to think twice and get a second opinion.

Home of the Painless Root Canal !…read more Dr Nick is a man who absolutely loves what he does for a living. And it shows in the quality of care you receive when you make an appointment. It's a family affair now that his daughter Cathleen has become a partner. Michael has moved down the street to 2150 W Lawrence. Great new facilities that are state of the art. But more importantly Michael treats all his clients like family. Explains everything each procedure entails and listens to whatever your concerns are. His staff of Julie, Carita and Carol are excellent. They are all long term too. If you're looking for a great dentist...Mike is the man to see. Your teeth will thank you for it.

Claudia is the BEST dental hygienist I've ever had, hands down. Dr. Nick makes everything fast,…read moreeasy, and as painless as possible. And even after not seeing them in like 2 years after the pandemic, they remembered me upon my walking in the door. Amazing.

The entire staff are in a league of their own. From the moment you enter the office service is…read moreexcellent. Dr. Mark is Awesome, thanks for all you do!

Our family trusts Dr Mark with our teeth and he's never let us down in 30 years. Really nice guy,…read morepersonable and a great dentist. The office staff is highly professional, prompt with their responses and has been with him for many years which is a great sign. Highly recommend. SH