Unprofessional and they do not follow up on any appointments. Even very very serous ones. Was a new…read moreclient after city care and this is not a healthy place. Staff and Dr .hides behind technology and screens. No hello. No human connection for a place that cares for your heart.

I live 25 minutes away. I spoke to a girl on the phone Monday afternoon who told me the o ly…read moreappointments available were Tuesday morning or Wed evening. I asked her for the Tuesday morning appointment. She told me it is a 7:10 appointment. I said that's fine. I took off work to take my dog to there office 25 minutes away. When I showed up the door was locked and the lights were off. She texted me the new address of 2216 Walbert Ave. Then 10 minutes later texted me 2218 Walbert Ave. If you are going to hire young people who can not read a schedule and do not know the address of your place of work, you will not keep a client list for very long. I will never use this vet again. 1 star because the building is nice looking. Service is terrible.

Paula was very friendly and informative. the office was very…read moreclean and neat. The doctor was very nice as well.

Rae and Dr Mitchell are the best. So caring and concerned. They take great care of my puppy.read more

Emmaus Animal Hospital was my Jack Russell's vet for 17+ years. I now have a puppy and it was a no…read morebrainer that I would bring him here. I love the doctors and office staff. I highly recommend this vet!

We are two very picky people and judge all vets against our best vet in NY. Hadn't found anyone…read moreclose to our holistic vet (Sarah) in Blauvelt in over ten years ... until now. We don't do unnecessary tests or procedures. We don't like being pushed to get vaccinations that aren't necessary. This place is just like that. Nothing was pushed. The vet agreed to not give him an unnecessary vaccination due to this age. We agreed to a panel of tests based on the urinalysis but the vet stepped us through each possible issue and made us feel at ease and there's no need for more testing or making any changes. We didn't like the small rooms or the office space but to get a vet we like makes that irrelevant. The staff was super. The vet also told us about the other vets so we know if he's not there, we feel comfortable enough to go to a different vet in the practice. Our little guy is 14 years old and was treated with care and knowledge. I got the name of this place on nextdoor.com but I confirmed what they all said on Yelp. We felt great seeing the complaint about how this place was during the covid crisis (on Yelp) and knew it was the right place to go :) . So, thanks Yelp users.

Terrible service, 25 minutes of questions just to say they aren't taking new patients. Plenty of 1…read morestar reviews on Google. Stay away!!!!

Dr. Hess and the rest of the staff are just awesome. Thank you oh so much for tending to Lucy's eye…read moreinjury. Plenty of worrying for over a week after the start of the antibiotics and I was overly concerned that Lucy would lose her eye. We have been taking our cats and kittens to see Dr Karen since 2005 and the problems have that we have encountered with them have always been taken care of in a positive manner with her and her staff on the medical team. Thank you so, so much for the personable and caring that you give. Too bad there are not 50 stars on this rating because you have surely earned them. Lucy and Ricky Vasko Dad.

Dr Sam and her wonderful staff took excellent care of my three cats and my 14-year-old Shih Tzu…read moreGabby who recently crossed the rainbow Bridge to join her sister Pepper and brothers foxey and boxey who passed before her Dr Sam and Matt came to my house helping to make the process a little easier with Dr. Sam and I reviewing many memories of our years together with my babies with love and Matt who is new showing much kindnessThank You From the bottom of my heart for everything you have done for them for approximately 17 years when they were well and when they were very sick I highly recommend Dr. Sam and her staff for the best care you're fur babies will ever receive with love and dignity. Carolyn O

Dr. Sam's the BEST! She's warm, caring, and compassionate…read more Having her come to our home was so much less stressful for us and our dog. I'd never ever go back to a vets office. She came to our home (short notice) when it was time to say good bye to our beloved lab. She took her time (for our sake) and didn't rush the process. I can't recommend Dr. Sam and her staff enough, for your sake as an owner and more importantly for your pets sake.

Brought our senior cat in for emergency care without an appointment. Our cat was clearly suffering…read morean end of life crises and they took us in immediately. Literally- immediately! The entire staff was incredibly compassionate and efficient. Special kudos to Dr. Veltri. They also helped us make 'over the rainbow' arrangements. Very caring.

They are only in this for the money. They will convince you to murder your own pets because you…read morecant afford to pay 5000+, and 1k+ of that is just for them to stay a night. They show clear fake emotions, and rush you during the grieving process. Couldn't even leave without paying an arm and leg just for a check up that took hours. If they wanted to help, they would. A place i knew that was affordable moved away. They worked on my dog which is more complex than a cat, for only 600. They did a wonderful job aswell. i moved away from there and this was the vet that was recommended to me as backup for my type of emergency. a huge regret. Unless you are made of money, find a better place. Everyone there was overly pampered looking just for an ER VET CLINIC aswell. Its just odd to me. the vibe was just off from the start. Hire people with real empathy. Ive talked to other places that were cheaper but they closed early in the day. i felt forced into this places arm. My pet could still be here today if i didnt come here. Oh and those payment plans they have pamphlets of? have a high rejection rate.

Have had Dr. Cawley as Rosie's Vet since I got her 11 years ago. I am able to call with questions…read moreand get her seen quickly if needed.

Dr Lisa and your staff . loosing two fur babies in one month .. the pain cuts through you and…read moreleaves you hanging , your humane treatment of both people and animals is exemplary. Thank you for being there for us through the smiles and the tears.

My experience was absolutely wonder and caring and just so heartfelt. My little guy who is a…read moresmall white terrier, was hit by a car and I was pretty upset and in shock. Everyone used kid gloves with me, they were so kind. My dog, Ellwood needed to have his back left leg amputated and Dr. Brent Schuetrum was absolutely wondierful. He contacted another Dr. at the Hamilton St. branch, Dr. Sarah Paradiso who came that day to help with the amputation. I cannot thank them enough, there staff was so amazing, everyone was so incredibly caring.

I would advise from anyone going here, vet we had today was very very rude. We have a dog that is…read morevery sensitive around other people, kept telling the vet that. She ignored us and refused to let us speak and let her know he has issues. Instead she got a cocky attitude and made us and our 2 dogs uncomfortable. Will not be returning after being our vet for over 5+ years