I cannot put this any more simply and obviously... Let's say…read morea hurricane blows over your house and you get a foot of water in your basement, a bathroom ceiling on the 1st floor caves in, and you have limited time to mitigate before mold and rot set in. EVERY SINGLE CONTRACTOR in the area is either not answering the phone or is too busy. You WISH you had a sister and/or brother in the Mitigation / Remediation Business - who not only cared about you - but owed you as if you donated your kidneys to them. THIS IS WHO AGNES AND TOM ARE. They treat you like family - in the worst of circumstances they come to the rescue with the right knowledge, the right equipment, the right advice, and more. If there was another way to make it any more clear how amazing these 2 in terms of thorough and professional and immaculate work not to mention being lovely people -- I would write that too. AAAAA+++++

Having remediated a few past floods in my finished basement myself ( without insurance due to…read moregroundwater), I now had another flood due to pipe issues was a wake-up call. Agnes helped me w the insurance company who ignored me for 30+ days. Now mold was growing and I was furious. She was very very helpful, knowledgeable and local. Not one of the large water / mold restoration companies who work hand n hand w the ins company. She remediated everything, took time to explain process, was avail after hours and gave me further info if I wanted ducts cleaned, etc. Highly recommended.

WOW. John and his crew are incredible. Called them to clear out and sanitize my mom's basement from…read morestorm damage from Ida and from the first call, John was friendly, helpful and an honest pleasure to deal with. When they came out today they were all wonderful! Super friendly but extremely professional, and these guys work HARD!! They also have what I would think a lot of these types of companies don't have - empathy. They treated my mother's things with respect and made certain they weren't getting rid of anything sentimental or salvageable, and took great care to not just toss her stuff on a pile like junk. They really understand that while it's just "stuff", it's also someone's life and they took great pains to be discrete about not letting my mom have to see too much of what they had to get rid of. John is an excellent communicator; he kept me in the loop every step of the way and took care to ask about "iffy" items. He also helped me navigate how to deal with the insurance company which he certainly didn't have to do. When you think mold remediation you don't think kindness and compassion. All of the five guys working were great. Very personable, again - great communication - just a team really kind humans. This is a company with a lot of integrity. I hope we don't need this type of service again, but I wouldn't call anyone else. I cannot recommend All Jersey more. Out of 5 stars, I give them 10!

I worked directly with John Messina, the owner of All Jersey Environmental Services, and the…read moreexperience was outstanding from start to finish. From our first conversation, he was honest, deeply knowledgeable, hard-working, and meticulous. He recommended only what was truly necessary and was clearly mindful of my budget--no upselling, no pressure, just straight answers and smart solutions. The crew's workmanship was excellent and the cleanup was spotless. John also coordinated a subcontracting job for me and handled the entire process, keeping everything seamless and on schedule and keeping me informed at each step. John was professional, friendly, and transparent--there were absolutely no surprises. What impressed me most was how much he cared about the result, treating my home as if it were his own. It was amazing to work directly with the owner, and it shows in the quality and integrity of the work. Awesome, wonderful, amazing--so happy with both the workmanship and John's character. A great contractor and a great guy. Highest recommendation!

Great group of guys; Junior, Anthony, Senior and Diego…read more I highly recommend the team at Kraus Restoration Corp! They did an outstanding job remediating the water damage in my home. They were prompt, professional, courteous, friendly, and hardworking from start to finish. They worked together beautifully as a team, and their communication was excellent throughout the entire process. I truly appreciated all their hard work. What an amazing team!

We do not recommend. Kraus took out two lower kitchen cabinets so they could be reinstalled, and…read moresome drywall because of a water leak. The countertop cracked, but that was expected. Good so far. Then they gave me an estimate for repair for an ENTIRELY NEW KITCHEN. I said I didn't want a new kitchen and that it wouldn't be covered. But that was it. They gave me the name of a "cabinet specialist" and they were done. We are still trying to get everything finished!

Gary o'Neill is nothing short of excellent. Always cordial, pleasant and always excellent with our…read morecarpets. From pet stains on our couch, to cleaning our rugs, to getting nasty stains of our kitchen counter stools, always professional, helpful and an all around great guy. Highly recommend.

I was very reluctant to even call a carpet cleaning service because my (wall to wall and area)rugs…read morewere in such terrible shape. I opted to give O'Neill and Sons a call, as a last ditch effort to maybe get one more year out of these sorry rugs and I'm so happy I did. My carpets look so clean and smell so refreshed! Stains that I've named b/c they have been there so long - GONE. The dingy path defining too many years of entry/exits - gone! Gary also cleaned a sofa, a recliner and various area rugs and they all look fabulous. I'm not normally a "gusher." However, this was a Herculean task and I am completely satisfied with the outcome. It deserves a gushing review, for sure! I cannot recommend O'Neill and Sons enough.

Initially, Restoration 1 seemed responsive & concerned about mold in my home caused by a concealed…read moreleak, but the experience quickly deteriorated. What was presented as full mold removal turned out to be limited "dry-out" mitigation, an important distinction never made clear at contract signing. A job estimated at 3-4 days stretched to nearly three weeks, with unfulfilled appointments, late arrivals after I took time off work, and understaffed crews. Communication was poor. Technicians repeatedly cited insurance "approvals" as an obstacle, despite my carrier stating this was solely my responsibility and after I had already authorized full remediation. I was told the work was complete, only to discover visible black mold still present inside the wall cavity of my toddler's bedroom (see photo), requiring double the amount of demolition. They also charged for work that was not performed, such as detaching appliances that had already been moved to discover the leak. Third-party post-work air testing showed elevated & unsafe mold levels, and Restoration 1 never provided a clearance report, invoice, or written confirmation that the home was safe for habitation, despite multiple requests. It later became cleark they were working only to the initial insurance estimate rather than fully remediating the mold. Project management was disorganized, the project manager never identified themselves as such nor inspected the site in person, and coordination with the referring plumber did not occur - leaving time sensitive logistics up to me. Nearly a month later, I had not been contacted about reconstruction and I now have to hire another company to complete both remediation and reconstruction, so I cannot recommend Restoration 1.

If I could give a zero I would. Worst company ever. The list of incompetence is too long to write…read morehere. Wish I knew this before they touched my house.

I'm not even sure where to begin. About two weeks ago, I had a water leak in our master bathroom…read more As you can imagine, the damage to the house was significant. Since the home is only two years old, I didn't feel comfortable trusting just anyone with the repairs. After looking into several options, we contacted a company called 1800 Water Damage. We wanted the work done quickly before any mold could develop. Even though it was a Sunday, which I thought might make things difficult, the owner, Eddie, came out right away. After meeting him, I decided to move forward with their company. They immediately began a full drying process in all the affected areas. After three days, they confirmed everything was completely dry through testing and then proceeded with the repairs. The entire process was completed much faster than I expected. Thanks to Eddie, everything was handled professionally and to my complete satisfaction. I truly appreciate the quality of work and service I received. Hopefully, I won't have to deal with something like this again, but if I ever do, I will definitely reach out to 1800 Water Damage and ask for Eddie owner. Highly recommended.

I recently had some flooding in my kitchen and contacted 1800 Water Damage of North Jersey. Eddie…read moreand the team were so responsive and took care of everything right away - highly recommend reaching out if you ever find yourself dealing with water damage, leaking or flooding.

Woke up to water all over the hall and first floor bathroom. It leaked through the floor into the…read morecellar. Called Servpro to find out what to do. Jose told me about using our insurance and getting the claim #. I have to say they were out to our house so fast! They went right to work, cleaning up the area where it leaked into the cellar. Even carted away the damaged stuff. They put down mats on the floor that are hooked up to machines to get the water out of the wood floor! Everyone of the team members were very polite and genuinely nice. From Jose to crew shift Peter to the crew Luis, Sebastian, and Franco. I can't sing their praises any louder! Definitely highly recommend this group of guys. Thank you for making a terrible experience of water all over into something positive by being so helpful and getting it done so fast.

Had a great experience with SERVPRO of Dover/Stillwater. Very professional and answered any…read morequestions that I had. We had a sewer issue and the place looked nice and clean after they left. Was happy we called them.

Great communication, responded quickly for a quote, reasonable prices, outstanding work, left the…read moreplace spotless afterwards. Cannot recommend enough!

Kevin from Radford Restoration was such a blessing!…read more After water leaked through the roof of my condo, my upstairs ceiling was a mess. Being part of an HOA, I was told the inside repairs would be my problem. I had no idea where to turn, or how to start this process, so I reached out to my local FB page. Kevin was one of the first to offer to help, providing his website and even DMing me immediately. I got a flood of comments but chose to give Kevin a call first. This was the best decision I could have made. Kevin was extremely forthcoming, friendly and unbelievable helpful. He took the time to talk with me and even offered to go to my condo asap to look at the damage. He went over the same day and called me immediately with his thoughts and advice. I never felt pressured to work with him or that he was rushing me to make a decision. In fact, it was just the opposite. He told me I could call him anytime and ask him any questions I had even if I don't use him. Spoiler alert, I totally used him. A no brainer! From start to finish, Kevin came through for me. He showed up on time, his crew was respectful of my property, he communicated every step of the way, took photos, and even went above at beyond by being the middle man for me with my adjustor and insurance company. I was super stressed at the beginning of this journey but Kevin took all of that off my hands. Kevin and his crew completed all the needed repairs in the upstairs loft and bathroom areas that were affected and were in and out in 3 days tops. They left the house immaculate, took every precaution, and made this whole process a breeze. I can not recommend Kevin enough and will sing his praises to anyone who will listen. Bottom line: Kevin is my go-to guy now and he should be yours too.

Prime Mold Removal did an outstanding job fixing my basement…read more Mold was removed from the walls of the basement, replaced insulation, drywall and painted. Then they installed vinyl floor planks over the existing floor. Mike and Shimon were very professional, reliable and committed to doing the job right. They were transparent about costs, clearly explaining the work with detailed invoices outlining the work and associated fees. They arrived on time and maintained a clean and organized workspace. They provided ongoing progress of the job with text messages and photos. Work was done meticulously and efficiently and with care. Shimon was especially conscientious and attentive to detail. Any minor changes, questions or concerns were addressed, adjustments thoroughly resolved. The craftsmanship was evident in the quality of the finished result: the insulation, new walls, painting and the vinyl floor planks they installed looked as if they were always there. Their work helped transform the appearance of the dingy dank basement and now, a light, clean open space. It resembles a model showroom! I 'm extremely grateful to Mike and Shimon for their expertise, honesty, attention to detail and commitment to quality. I highly recommend Prime Mold Removal-they are outstanding and make the entire process smooth and the physical results beautiful. Thank you Mike and Shimon! These are the people you want for your contracting needs!

Really good and knows their stuff!! Excellent customer service! Highly recommend to everyone!read more

GS MOLD IS THE BEST. I recently had the pleasure of working…read morewith Gil and his team for mold remediation at my home, and I can't say enough good things about the experience. From the very first call, the service was professional, prompt, and trustworthy. Unlike other companies I contacted, Gil was clear, honest, and reliable from the start. He took the time to walk me through the entire process step by step, explaining everything in a way I could understand. He treated my home with care and respect, and it was clear he takes pride in his work. No cutting corners--just thorough, quality service. If you're dealing with a mold issue and want someone you can trust to handle it right, Gil is your guy. I highly recommend him and will absolutely call again if I ever need this type of service in the future. The administrative staff is awesome as well. Raquel took my initial call responded quickly. She also answer all my emails promptly and provided a detailed quote. thank you GS MOLD!!

Impeccable, clean, on time, and on budget. The GS Mold Solution team was excellent from start to…read morefinish--responsive to my initial inquiries, prompt in scheduling and showing up to assess and price the work, professional and thorough while completing the job, and attentive during the final walk-through. Overall, outstanding service.