Mike is a great guy to deal with . He honest and very helpful. Great prices and quality......read more

From the owner: We are a full service Frame Shop & Art Gallery in Ajax, Ontario. Servicing Durham Region for over…read more30 years. Our New Retail Location is at 489 Kingston Rd. (Pickering Village) in Ajax. Images 21 Framing And Art Centre specializes in Creative Picture Framing and use only the finest mat boards and wood frames. We carry a wide variety of Limited Edition Prints, Posters and Original Paintings with Images available from Robert Bateman, James Lumbers, Doug Laird and Group of Seven, just to name a few. We stock a large selection of wildlife and scenic landscapes from a variety of artists such as Robert Bateman, Carl Brenders, Derek Wicks, Debra Lynn Ireland, John Harrington, Alan Hunt and many more If you are looking for anything, let us know and I'm sure we can find it for you! We have the best prices in the area!!

Very helpful local art supply and gallery. Small town feel. Experienced staff. If you need frames…read morecustom made, this is a great place to go.

This is by far the worst service I've experienced in Newmarket. Very rude and unkind people work…read morehere, both on the phone and in person. I went to get a frame quote and the lady working there was picking her nails as she was speaking with me. I should have taken that as my sign to run! The gentlemen working there was super impatient and made me feel like I was bothering him. Oh and he also said my university degree wasn't fancy at all and made it seem like it wasn't worth framing. I'm sorry, I didn't realize the university of salzburg needed to show off via their degree certificates. Anyways, we walked around the shop looking for frames and he quoted me nearly $100 for a standard frame not even custom or anything. I decided to do the framing myself! Thank god for YouTube.

From the owner: Picture Frame Factory Warehouse in Newmarket has been a family owned and operated business since…read more1980. With over 4,000 options like ready made or custom frames, our staff will be able to customize your frame to finish your piece of art. We will make it look wonderful in your space and work with you to make sure you are 100% satisfied with the final product. Do you have a memory you want to preserve? Maybe a favourite sports jersey, your favourite pet, or all your concert posters. Our team is able to put almost anything into a frame. From guitars to handwritten notes, our specialists will be able to make your memory visual for all to see and admire. Come in today.

We found Tara earlier this year with the purchase of a new house in the area and needed custom…read moreframing. She did an excellent job and we've been back several times over the course of 2025. We plan to be lifelong clients. Excellent service, wide selection of frames. Tara gives excellent advice and is very creative. Highly recommended.

I've brought in several items to have framed and the owner, Tara, has always been very friendly and…read moreincredibly helpful. She's been able to make suggestions for the type of framing (did you know you can get a picture (photo, drawing, whatever) pressed on a nice professional plaque at a very good price), colours, textures, matting (I didn't even know double matting was a thing), etc. Tara really has an eye for making things look good! I highly recommend getting items framed here. She also sells some cute home decor (she had some really lovely mirrors the last time I was there)!

Excellent job framing a poster for my son's room. Very helpful in selecting the frame & matting.read more

I am beyond disappointed with my recent experience at Frame by Design. I entrusted them with two…read moreone-of-a-kind blueprints created by my late father--pieces that were decades old and held immense sentimental value. Both were completely destroyed due to their incompetence. I had been a loyal customer for years under previous ownership, which is why I kept coming back. Unfortunately, this experience has made it clear that things have changed--and I will not be returning. The service was extremely slow. I brought the blueprints in just before Christmas 2024, and by early February, I had to call to check on the status. Only then was I told they were prepping for a move and would contact me shortly. When they did call me to tell me they were ready for pick up, I checked one and it seemed pretty good (a few bubbles in the mounting but tolerable). The other I didn't open until I got home and it was full of bubbles. These pieces should have never been allowed to leave the store in that condition. Bottom line: it's apparent that they are not well versed in using the heat application equipment process (used to secure the blueprint paper to the backing). This left air bubbles in the pieces and they then tried running them through the machine at a higher heat, which only made things worse. They blamed the paper, stating that it is not always guaranteed to eliminate wrinkles, however, having tried one 'sacrificial' blue print afterward as a test and using a higher heat, it produced a completely flat mount. In the end, I had to provide two different blueprints and change the mounting format entirely. The whole process dragged on for months. While they offered to refund the mounting service (approx. $100), the framing for both cost $1,000--plus, the original blueprints were completely destroyed, and I had to settle for different pieces to replace these. What makes this even worse is the complete lack of accountability. The salesperson I dealt with, Stormy, never once apologised or acknowledged the extent of the damage. For a business that handles irreplaceable items, this disregard for customers and their property is unacceptable. If you value your artwork or sentimental pieces, do not trust them with your items. K. Moore

Since our last dealing with Frame by Design (FBD) it has undergone new ownership. I wanted to have…read more3 pictures reframed and was told there could be a supplier discount, there was also a setup fee which I was told to be $18. FBD was supposed to call the next morning to confirm this discount. This did not occur, and I followed up by phone call. "Stormy" the proprietor indicated that suppliers were not available until later in the week. She followed up with the discount information and stated that her employee did not offer $18 for the setup fee. Stormy was confrontational, aggressive and argumentative in her response. Better to take your business where the customer is respected and not stressed out! I wouldn't recommend this business to anyone.

Over priced and the owner is incredibly rude. He should retire before he tarnishes his reputation…read more I would avoid this place at all cost.

Not a good place to get a picture framed. They were told how I wanted it framed(with the artists…read morename visible) they called and said they wanted to cut the original, I told them no, they said they could do exactly what I wanted and they quoted me a price. Then when it came back to me it was framed wrong not showing the name of the artist, I called them and they said I had to call the framer, I spoke to the framer that said he was told to leave the artist name under the frame by the person I spoke to. When I called the store again they just told me it was too bad, no one wrote down what we talked about and that there was nothing they would do about it. I would not recommend them to anyone and if you do go there be sure to protect yourself and get written and signed copies of your instructions, don't trust that they will stand behind their work.

I bought an original acrylic on canvas in 2022 from an artist I have known since 1976. It was a 40"…read morex 40" painting on a 2" x 2" pine stretcher, a standard he had been using for decades. I showed it to Craig at Kay's Place who gave me several frame moulding options. He gave me a price and I left the painting. Then without my consent, he removed the canvas painting from the artists wood stretcher and re-stretched it on a narrower 1" x 2" stretcher. I didn't know about this until he called and said it was ready. I came and picked it up, then hung this on the wall. The following day, a ripple in the canvas could be seen in the upper right corner. I returned with the painting a day later and asked that he fix the problem. I got it back a few days later, and soon after, the ripples returned on both sides now. More than a year later, I still see rippled canvas from a poor framing job.

From the owner: Custom Framing should be done by caring and knowledgeable people . We at Kay's Place with 30 years…read moreexperience are those people. Framing is part of your furnishings and should be hung with pride. We listen to our customers and guide them to make sure they are happy. All framing is done on the premises by the owners and treated with the utmost respect. No framing job too big or too small.