Mary, my dental hygienist was awesome!!! She has great hands and is gentle. I love going to this office. Everyone is so professional! read more

overpayment was made by in the amount of $350 in August 2025. Business Office continuously said corporate is in charge of refunds and all they can do is send an email. Has been requested and yet to be received. Will be filing a complaint with the state using 1808. Refunds must be done within 30 days. read more

Assessed my mouth. Told me with my insurance the total cost would be $211. However each time I visited towards this treatment, the cost seemed more, amounting to $392. Then in addition received an additional bill in the mail stating I still owed an additional $375. On top of this the hygenist refused to give me a cleaning due to "pockets too deep". I went to altschuler periodontics who told me my pockets were fine, the depths were laughably more shallow than I was told. Essentially Altschuler said I didn't need periodontic treatment and just gave me a regular cleaning. Their services came to more than $400. So I went to Gainesville Dental Associates for what I hoped would be a cleaning and ended up paying about $1000 in total for stuff I probably didn't need in retrospect. So in conclusion I was lulled in for treatment by a deceptive promise of cost, and then I received incompetant treatment. Boo !!! read more

The staff are pleasant, office clean, service efficient. However, this office engages in deceptive billing practices. I was told by Mary, the dental hygienist, that I needed a "deep cleaning" for periodontal issues and that it would only cost me $40 per visit, in addition to my copay. I have never been diagnosed with PD in my years of going to various dentists. She then spent 15 minutes cleaning my teeth with the Cavitron then irrigated my gums with an antibiotic liquid. There was no deep scaling, no x-ray, no exam by a dentist. I paid my bill, as we agreed, and was told that I owed nothing more. However, I received a huge bill for these services, as my insurance refused the "up-charges". I subsequently went to another dentist, paid out of pocket for the care, and was given a full exam, x-rays, etc. and was told that there was no evidence of "periodontal disease" and that deep-cleaning was not needed. Additionally, the new dentist said that a true "deep-cleaning" involved one or two 2-4 hour cleaning sessions, for which I would need my gums to be numbed, it was so painful. I'm here to say, #1, Gainesville Dental Associates will up-charge you for a "deep-cleaning", without a exam or x-rays, then send you an outrageous bill which is far more than agreed upon during the visit. #2. Their billing clerk will not come to the phone to discuss the charges. #3. Wait until you see how much they bill your insurance for, all the charges. When your insurance refuses to pay for this stacked bill, you will be stuck with the unpaid portion. The office takes no responsibility and will not discuss further. Find an honest dentist practice. read more

Yvonne Norman Local Guide·17 reviews·2 photos Edited a minute ago This place was highly recommended by my insurance, so I made an appointment. I went in for a cleaning and x-rays with a 0 deductible co-pay. When they got done, I was charged almost $200.00 for everything. I was " totally " caught off guard and didn't have that much cash . They recommended that I apply for a credit card to pay the bill, and I did ! 90 days later I get a bill for almost $700.00 for all the services that was done that I " Wasn't " aware of or did not know that I had "Got" or " Didn't " give my permission for ! They think they got away trying to scam a 70 year old widow, WRONG ! How many others have they done this to ? How can I talk to someone when I've made " SEVERAL " calls, and no one will return any of them ? Again I've made several attempts to get someone to help me with this matter and "AGAIN" NO ONE will reach out or return my phone calls! This ought to verify the kind of service they offer ! Gainesville Dental Associates (Owner) Edited 3 weeks ago Dear Yvonne, we're truly sorry to hear about your experience. This is not the standard we aim for, and we take your concerns seriously. Please reach out to us directly at our office so we can address this matter and provide clarity on your billing. Your feedback is important, and we want to resolve this for you. Thank you for bringing it to our attention. read more

STAY AWAY FROM THIS PLACE. I have never had such a horrible experience at a dental facility in my life. They provide services not needed so insurance does not cover then you get stuck with the bill. It is impossible to reach anyone due to their "answering service." I left multiple messages over a period of MONTHS and was told the office manager would call me back and never did. They never submitted proper documentation to my insurance to validate claim and I had to pay HUNDREDS out of pocket and likely will have to pay more since they did not submit the proper documentation in time. After MULTIPLE calls, I finally spoke to the "current" office manager and it was not a good experience at all. She actually sounded irritated that I was asking her to submit the documentation that should have been submitted in JULY!!! It is now NOVEMBER. And they are actually sending me bills even though they never rectified the documentation on their end with my insurance. They used to have skilled hygienists and a very pleasant staff but the business was sold and the new management is absolutely horrendous. I also had a REALLY BAD experience at my LAST visit but I feel the suspect billing practices are the most important issue. All I will say about the last visit is that when I tried to explain to the "current" office manager what happened, she was immediately combative, defensive, talked over me, and actually tried to defend EVERY bizarre thing this hygienist did during my visit which I did not complete and left mid cleaning because it was SO BAD. She even tried to claim that I had a complete visit and the cleaning was done. It absolutely was NOT completed. I asked her if squirting water in someone's teeth and light scrapping was a complete cleaning and she refused to answer. It was clear all she wanted to do was claim the service was completed so they could bill my insurance. IF THE CLEANING WAS DONE, WHY DID SHE CALL ME TO RESCHEDULE THE CLEANING I WALKED OUT OF? There is not enough room to describe that horrific experience but it is important to note that not only the billing is suspect but so is the qualification of their "hygienists" and the inappropriate and unprofessional behavior of the office manager of the day. HIGH TURN OVER AT THIS PLACE. You never see the same person anymore. The dentist never comes in to check after cleaning. The whole place is ABYSMAL. GO SOMEWHERE ELSE...ANYWHERE! read more

We're both done here. The turnover of staff means there is no continuity of care. Even the dentists change from visit, not to mention the hygienists and the front office staff. They also attempted to charge our insurance company for work that was not performed. Stay away. read more

Quality of care was pretty good but I had a 2 pm appointment and although multiple people walked in after me, they were all called back first. Then someone came in with a 3 pm appointment at 2:50 and they were also taken back first. The receptionist noticed and went back to tell them about me still waiting. Otherwise, no one seemed to care much and I was really bothered by that. read more

They do not return phone calls or emails and have fraudlent charges they try to bill 6 months after the service. After being provided with an estimate with insurance for a routine dental cleaning that would not even cost that much without insurance. They seem disorganized and short staffed. read more

A few weeks ago I scheduled my new patient appointment for 10/07/25 asking to combine my new patient appointment with Xray and cleaning. I spoke to a gentlemen named Darrius. He confirmed with me that it would be a 90 minute appointment and that I was scheduled for 10am. He confirmed that he has added the notes for my appointment on what services I would be receiving. Today 10/6/25 at 12:49pm I received a text message that my appointment was being rescheduled. I called to find out why because I had already taken the time off work, and it was less then 24 hours notice. The woman on the phone would not answer any of my questions, she told me that they had to cancel my appointment because the office was closed and that they had me scheduled with an oral surgeon. I asked her why the office was closed on a Tuesday morning and why i was scheduled with an oral surgeon when I specified exactly the services I needed and even had Darrius repeat back to me that he had scheduled me for. She ignored my questions and continued to talk over me asking when I would like to be rescheduled. I tried asking her a few more times if it was written in the notes or anything and why the office would cancel on me lkess then 24 hrs and be "closed" on a Tuesday morning. She continued to talk over me and just ask to reschedule me ignoring my questions so I asked to speak with a supervisor. I am a new patient and this is my first experience with this office and I felt it was important that the superviser was made aware of these big mistakes. She told me that the superviser was not available without even checking which makes me feel like she didnt want to let me talk to her because she didnt want to get in trouble. I asked for her Supervisors name which she said was Deshawna, she said she would "collect my information and will get a call back" not confident that will happen. UPDATE: Apparently there is a separate call center that the office does not like, it is completely destroying the reliability and professionalism of this office. If you do call them be aware of this and ask to speak to the "real office". They are also very very expensive and will itemize every little thing. read more

Routine Cleaning from the Dental Hygentist and follow up exam by Dr. Kulick was performed in a comfortable and timely manner. G.D.A. has been our Family Dentistry for over 20 years and the entire staff can be praised for their courteous, warm and exceptional professionalism. read more

All the Dentists that were at this practice are gone. There is only one dentist who I have never heard of or seen. I went in for simple cleaning, and I was charged over $500. Do not trust your dental needs to this practice. read more

They pressured my young son into purchasing some product without giving him time to think on it. Told him he needed it and could pay for it later but then they charged him $700 for it. This office is always running behind schedule. I've also had to walk out after a cleaning since dentist never came in and did a checkup. Have made appointments to be told that I didn't have any. This place has numerous issues...would not recommend. read more

I've been a client of this dental office quite a few years now. Although the staffing has changed, the office experience is just as amazing as it was with the prior staff. Dr Daniel takes great care of your teeth and will work with your budget. Dr Billy will bring a smile to your face. Ayana is my favorite front desk greeter, she takes care of everything. Christine the Dental assistant and the two Hygienists will clean your teeth top notch. Agustin will make sure you check out with a smile. And Jessica, the office manager is kind and an absolute jewel. If I left out your name forgive me. All in all I can say that they take good care of your teeth, they treat you like they want you to come and come back, and they do very very very good work, so if you want to smile while you still have teeth, this is the place to go. read more

Every time I have an appointment they call to change it to a later date. This time I arrived to the appointment and they said "We have to change the appointment." Takes about 6 months from the original appointment date before you finally get your teeth cleaned. read more

no one answering my calls or responding to my calls I have to wait between 24 hours or 48 hours for someone to call me this is insane

The staff made me feel unashamed about the state of my teeth, the atmosphere was nice, comfortable, and instead of taking my money for the next 6 months in treatments I was inquiring about the staff were honest about that direction being a "throwing away money" scenario, and referred me for the future, least costly route. Unheard of in business these days. Thank you Dr Nossa. read more

I have NEVER had such terrible dental care. There is only a call center available who relays messages to the actual office. I had a root canal which requires a crown. The temporary crown came off within 36 hours (which can happen) but three calls to the "call center" haven't garnered any results. The actual office has yet to return my calls. So, I have an open tooth in my mouth and my permanent crown at the office and I have no way to get in touch with them to let them know I need to be seen immediately! I also have new TMJ pain and am unable to eat. At this rate, I'm going to end up with an infection if not worse!! read more

I always have a pleasant experience fro. The staff down to the work I am having done! I enjoy going to this dental association!

Timely with appointments, friendly and caring staff. The dentists provide a wide variety of services including implants.

From check-in being looked at like Im stupid without a greeting or instructions, to the unprofessional tech and dentist, and even check out, it was a bad experience. No one, even the dentist, introduced themselves or communicated at a passable level. read more

I went in for a deep cleaning and Mary is THE BEST! She makes you laugh, very nice and funny. I had the best time!! I highly recommend Gainesville dental to ANYONE! read more

Great staff. Great care! Love my new Dr. Alvarez! The office seems like all new people.

This is my dentist. The medical staff has always been great. I don't know what the hell happened with the rude people on the phone who talk over you and don't listen to what you're trying to tell them. They don't answer the phone. They take 3-4 days to call back. 3-4 days to answer via they internet. WTF is going on! read more

I had a great visit. Short wait time. Everyone was super nice. X-rays done efficiently. The exam was comprehensive and the treatment plan was clear. I recommend this office to everyone. read more

Don't wait for your appointment to "maybe" happen with this office. I had appointments scheduled seven months in advance for myself and my three kids. The day before my son's appointment, they texted that I need to reschedule. When I called to reschedule, they did not have any other openings for another five months. A couple days later, mine and my daughter's appointments were scheduled on the same day. They texted the day before and said we both needed to reschedule. Again, no other openings for six months. Terrible practice to treat people this way. If they have to reschedule someone's appointment, then it should be on them to fit those patient's in as soon as possible. If you experience the same type of mistreatment, take the time to file a formal written complaint against this office. I've called my insurance and verified the FL Combined Life address of: Quality Assurance Dept. 1800 Center St., STE. 2B220 Camp Hill, PA 17011 read more

Great service, expat tech, office staff, gentle hygienist, Lom and Dr. Kumick. Thank you!

Dr. Roshkind is a charlatan! He told me I had a cavity behind my top-front teeth. When I went to feel around for it, he said: "You can't see that one." Something about that didn't sit well with me so I scheduled an appointment in a city I was going to be visiting. They found nothing. Dr. Roshkind was going to drill into a healthy tooth (or TEETH) for no reason other than charging me. This was years ago; before Yelp. (This review is long over due.) How many times has Dr. Roshkind unnecessarily drilled into healthy teeth on trusting, unsuspecting patients, I wonder? read more

They have left an immunocompromised person without a crown. After waiting close to an hour for an appt, I was told that my appt had been moved back. I was never informed The dental assistant, Amber, was rude, condescending, and dismissive of my concern after I watched another patient come out and say to the front office girls, "thanks for fitting me in!" I was in shock to be treated so poorly. Not one person has called me and this was on Thursday. I wrote a letter to Dr. Anna's, and I never heard a response. Still without and if I get an infection, I am susceptible to sepsis. Such a smart office! read more

The staff are rude and very unprofessional. Specifically the large blonde middle aged woman though the manager wasn't much better. My husband called for an appointment and was told he would be covered with his insurance but after checking in was told he would be paying out of pocket. Not a big deal that there was an insurance mix up. However, as I was in the lobby waiting for my husband to sort this out, I heard the staff start complaining about him behind the desk and one woman said he was "lacking common sense" amongst other degrading things. She seems to be the one lacking common sense as she was talking bad about clients in the open. Her tune changed when I interrupted them and told them he was my partner but there's really no excuse to be talking about clients the way she was. Rather than just apologizing to my partner for what she said, she claimed I misunderstood and took it out of context and that the comments she said about his age were somehow meant as praise. Funny for them to ask if he wanted to reschedule his appointment after all that. These people are not even capable of sending an email after saying they would 5+ times. Would not recommend this place. read more

Ashton always does a great job cleaning my teeth. She is funny and upbeat and I enjoy seeing her. She is also very encouraging and complimentary. read more

Concerned for this office, dental assistant very rude, office staff non professional and just not friendly. I went with a family member and suggested that they leave. Girls at desk not familiar enough with insurances and claims. Seems like they have a lot of staff changes, probably the issue. Dental assistant not experienced enough but yet dentist let them do a bulk of everything and in my opinion do too much. The dentists there need to recognize that dental assistants can damage their reputation. I understand that dental assistants can be trained to do quite a bit, at least have some very experienced polite ones. Family member is leaving the office. read more

I schedule an initially new patient appointment this summer, which I waited 2 months for. At my appointment in August they took x-rays, examined my teeth, and found cavities. I had to wait over a month for a cleaning, and over 2 months to have my fillings. I had a great experience with the dental hygienist at my cleaning. I had to reschedule my filling the week of (mid-October), and the soonest they were able to schedule me for a filling was January... I do not understand why they cannot provide all of the services on one day, initial exam, cleaning, and filling. Requiring 3 separate appointments delays care and put unnecessary burden on the patients. I have never been to a dentist where I have to come back separate for a cleaning and again for a filling. What makes it worse is that the dentist initially told me I could get fillings the same day, but when I went to checkout and schedule, there was a 2+ month wait. They can't even communicate between their own staff... If their patient load is too large, they should not be accepting new patients. New patients should not have to wait months to get treatment. read more

I had an early appointment and I was put in the room, smooth jazz music was playing and the lights were dimmed. I was so relaxed the whole entire time of the cleaning with the subtle mood setting. The gentleman (I'm sorry I forgot your name...because I was so relaxed) who cleaned my teeth did an amazing job. It wasn't the normal scrape, grind, polish and rinse. He took his time and I felt so special. Kuddos Dr. Anna for adding to your already terrific team. It's not often that you look forward to cleanings...but I am! Wendy M. read more

Had my wisdom teeth pulled out. Seemed pretty fair on pricing and they even performed some additional work I asked for (very small cosmetic stuff) for no additional charge. no Pain during surgery and felt fine next day. I would highly recommend them. Also the general staff are great. read more

Dr. Annas and Ronnie were absolutely amazing! Not only did they both put me at ease but they were very thorough in explaining the process and discussing all of my options. The staff in general were very pleasant and made me feel very comfortable! read more

This office honestly is one of the worst dental offices in gainesville. Every single time I try to schedule an appointment I cannot get anyone on the phone. I literally DO NOT HAVE A TOOTH on my top right molar because I cannot schedule an emergency appointment. "We have no availability" and I said "yeah, well, I have no tooth." NEVER get business here. Also, Dr. Annas is the only competent person who works at GDA. read more

Clean office. Large waiting area. They take your temperature before taking you back. The staff is very friendly.

Doctor Abboud is the most gentil caring dentist. She gives 100%of herself to her patients and their families. She takes her time to explain the procedures in a friendly, professional manners. I am blessed to have her as my dentist as well as you should be. read more

I called yesterday to schedule for a cleaning and they said they had an opening for this upcoming Monday. We scheduled, they took my insurance info. Good to go. I got a message this morning telling me to call them by noon today to confirm my appointment. I called the number they provided, the prompt said due to the high call volume to please leave a voicemail. I did all of this before their timeline of 12 pm today to confirm my appointment. I then got a message around 1 pm saying my appointment was cancelled. I called them and was put on hold, then told sorry the appointment time was already taken and nothing they can do. I called back in again and this time was told that an office manager would be calling me back in order to "rectify the situation." Waited all afternoon and hadn't gotten a call back. I called in stating that I was expecting a call and was told they would call me back on Monday and then they hung up. Horrible customer service. Cancelling an appointment that was literally just booked, and then confirmed over voicemail which is what they instructed to do. If I could give 0 stars I would!!!!! read more