There is free garage parking near the entrance to the Food Court and the most convenient way to get…read moreto the Apple Store. As I walked through the Food Court area, I noticed a beautiful fireplace that was blazing on a chilly day in late March... it's Ohio! While I didn't stop at any of the Food Court restaurants, (because I was on a mission and short on time), I wanted to share the ambiance of the casual dining section. For reference, the fast-food restaurant selections included S'Barro Italian, a Chick Fil-A, various burger spots, a Chinese and Thai restaurant- among others. Prices appeared typical. People were standing in line to place their orders (kind of self-serve with assistance) and could then choose to dine in the seating area or take it out of the mall. As I mentioned, I didn't dine there but paused to admire the fireplace.

A reasonable mall without a ton of dead space -…read more I had nice nostalgic afternoon of browsing stores and enjoying the atmosphere.

Cute women's boutique based out of Tennessee. Boho inspired looks with a selection of accessories…read moreand home items. Excellent customer service. The dressing room could win awards. See you next time!

Cute stuff. Unfortunately, worst customer service ever by manager. Extremely rude, pushy, and…read moreargumentative...refused to take a return of a sweater which still had the tags and receipt within 2 weeks of purchase. Led me around the store trying to force me to buy something else. I wouldn't go back no matter how cute the clothes are.

I Love this place. I drive from the Detroit area to shop here. Seems that all the good department…read morestores are disappearing around here! Dillards has a great selection and very good customer service. A good experience!

Dillard's is one of my go-to spots at Franklin Park Mall. The service is exceptional- there is…read morealways an employee ready to help. There are so many options for the whole family. I was able to grab both my daughter & son's Winterfest attire here. The sales are amazing. I scored him a Kenneth Cole button up for 65% off = $25. The selection of junior dresses surpasses any other stores in the mall. She chose a beautiful avant garde mini dress no one else at the dance was wearing. I love the perfume counter at Dillards! There is always so many sales & bonus options available. Remember Dillards while shopping at Franklin Park!

My mom and I were checking out and the man working the register was absolutely so nice and funny…read moreand was very personable! I would go back just to talk to him!

So disappointed at Old Navy in Franklin Park. I'm a long time customer. I am going on a trip and…read morewent in to find a pair of pajamas. Lo and behold they do not sell pajamas for women (which I am) in the store except at Christmas. They do have some for men! Also I think we all know the clothes are not top of the line but are great for a season or two. One would expect the prices to reflect that. However I found things to be quite expensive. They had few sales and even at that I still found things to be too expensive. However the staff as usual-very pleasant and helpful.

It started with a pair of over the knee high heel boots I saw in the window of store 39. They…read moreimmediately found my size -- perfect, adorable, comfortable, sexy. But then I needed an outfit, and I had no idea where to start. That's were Mya took over for me. I gave her absolutely nothing to go off of really. She asked about the event (I readily admit I was vague -- runway show with corporate mingling). I gave her my sizes. She asked what styles I liked and could wear, and my answer was anything and everything. I don't think I could have made it more difficult. Here's the impressive part. Everything she brought me I loved. EVERYTHING! Did I need a different size? She had it in no time. When I asked her what she thought, she was honest and gave great critiques. How should I wear this skirt? Mya had an answer. What color should I pair this with? Here's another top to try. All I really went in for was that pair of boots. I walked out with five skirts, two tops, three body suits, and that gorgeous pair of boots. I have never had such excellent service at any clothing store. She picked literally every piece I purchased. And I have never been that impressed and pleased with someone's taste. Mya was amazing! I am without question going back to this store again. If Mya is there, I will walk out with more than I expected and be damn pleased about it!

I absolutely LOVE Windsor and have always found dresses to fit whatever occasion I needed. However,…read moreI took my daughter there to chose a dress for homecoming and another dress for an opera she is attending for school. She fell in LOVE with one dress in particular, it was like it was made for her, she was absolutely beaming, but it was just a tad too small and we felt going up one size would be the best. They didn't have that dress in their store in the size we needed, so the sales girl checked around and another store had it. She asked if we wanted it shipped to their store, took down all my info and said she would get it ordered. 10 days later I've still heard nothing, I called and left a message after about 7 days of not hearing, no return call. So on Monday I call again and leave yet another message (and their recording says I'd get a call back within 24 hours... did not), again no return call. Finally I emailed the Toledo store directly and a few hours later I get a call. They basically admitted they never ordered the dress. In the end we had to scramble to find a dress that my daughter didn't really like, nor did it fit well, but it was the best we could do last minute. It definitely affected her confidence and how she felt that evening. She was so excited about that dress and was crushed when I told her nobody ever bothered to order it (and she ordered it from her favorite sales associate so that upset her too because they had a convo about it) I'm really disappointed because that was our "go to" store for formal/dress wear and I have daughters so it's a place we frequent a lot. I tried to give the benefit of the doubt with Windsor's serious delay in getting back to me due to homecoming season and stores being swamped, but after 2 calls that were never returned and me finally having to send an email to get a half ass apology phone call is just poor customer service. I hate that I have to leave a negative review about one of our favorite stores, but this was really a let down how it was (wasn't) handled. (Toledo, Ohio Store 39)

First off I have to say my first child was born here and the first thing the employees did was tell…read moreme to get that teenager out of the stall and go to the woman's at least. Instead of kicking her out of the men's they MADE her give berth in the open for all to see. The staff did contact the authorities and helped my girlfriend give berth but still not okay.They completely ruined the moment of watching my first child be born. I think I even caught an employee taking a video. 1 star for a reason.

Steinmart offers a wide variety of clothes and other items. The have everything from socks to…read morechocolate all at reasonable prices. They have great gift pieces, business and casual clothes, dishes, and other home goods. I think they are reasonably priced. Everything is organized and the staff is happy to help you.

Bought sweater last year and seams coming out. Didn't expect that from this high end store but…read morereally didn't expect their "we couldn't care less" attitude. Not even an apology. Every one told me they would stand behind their merchandise. Not. I guess it isn't such a high end store after all.

Low quality products. If defective or damage, the store won't stand behind it or provide the…read moremanufacturing warranty, even those the corporate office says it is covered for 1 year. There were no information on the product about the manufacture. The store manager will refuse to assist and I sent this to better business bureau. Thankfully, it was only a past bowl but its important to warn you of what you are getting yourself into. Go to amazon or even temu, you will get a better customer service and prices.

Just shopped there!!! Clearance sections were super cute and great deals - even things not on…read moreclearance were great deals!! Well organized, easy to find exactly what I'm looking for! GREAT CUSTOMER SERVICE! All the cashiers and sales associates were so nice and made great conversation that wasn't forced. Overall I'm so happy with my shopping experience and will be returning! I usually think stores like this tend to seem like they'll be overpriced but this wasn't at all! Thanks so much for the great deals!