I waited approximately 5 months for my appointment with Dr. Kelly at Vero Family Medicine. It was…read morewell worth the wait. She & her staff are very friendly, open & helpful. I did not feel rushed or hurried at anytime. This practice runs with some great team work & communication. Dr. Kelly & her staff are a great find. Please keep up the great work.

Ever since this practice was acquired by Cleveland clinic they abuse the doctors and they quit…read more Then you have to pick a different doctor and they refuse to renew your prescriptions unless you see them specifically even if you were just there with the doctor who quit. Dr. Toor just did this to me. I'm done with the entire lousy hospital and now refuse to use any of their services or clinics - even though I have to pay for it on my property taxes. The county should get a different hospital company.

Just terrible medical care and incompetence. In May, I saw Dr. Rosen for the first visit who did…read morenot impress me, he seemed uninterested and gave me no feedback regarding my health when I asked questions. Waste of time seeing him. However, he was going to do a referral to another doctor in the office, Dr Grettel Rodriguez Garcia. Never heard back from anyone. Now it is November, SIX months later!! and I get a call from them wanting to schedule me with Dr. Rodriguez!! When I questioned why they are first calling me now, 6 months later, she said that I "fell through the cracks" Unbelievable! Do not recommend anyone to see any of the doctors this office.

Terrible care of my 86 year old mother She's…read moreextraordinarily healthy, but when she does have concerns, she's dismissed with no quality of care. When she has a question or needs a prescription renewed, they never return her calls or communicate with the pharmacy to fix the problem. Now the office is going to high end VIP service of 3,000 a year. Are you kidding me? They can't even coordinate low care service! it's a joke.

Love Dr. Cocks, he has been our family doctor for years. He listens and is knowledgeable and is a…read moregood man.

Great Dr. Appointments are actually met on time, he is knowledgable, succint,He does not preach and…read morecertainly knows what he's doing. By far bes Dr I've ever had.

Dr Williams is great, knowledgeable and to the point. Ginger is wonderful friendly and extremely…read morehelpful. Only 4 stars because Linda at the front desk has been very rude to me every single interaction I have had with her.

Great Dr, however the administration staff is extremely difficult to work with and if accounting…read moreissues arise, they are very quick to dismiss you as a patient. There is no room for negotiations with them as there is understanding to extraordinary circumstances!

HORRIBLE! We made an appt for 12. Arrived 1/2 hour early. Waited 3 HOURS & DID NOT SEE A DOCTOR…read more Why allow for appts when only 1 Dr. is on staff (DR. Chuck?). NO COMMUNICATION. We asked for our money back. This facility has terrible customer service & disrespect for the sick.

Had a appointment for 12:45 pm, arrived on time, their was NO seats at all, the young lady said…read moretake a seat, we mention their was no seats, said we had a appointment, she said their was alot of walkins, she said again take a seat, we said again their is no seats, she never replyed. Ask how long said, could be 2-3 hours, we said we had a appointment ,said does not matter, ask why make a appointment, did not answer me, WE WALK OUT, NEVER AGAIN, APPOINTMENT IS A SCAM WITH CARE SPOT,VERO BEACH,FL