Mike, did a magnificent job. Cleaned while filming sent me some videos and pics.The job was done…read moreneatly and the area was left cleaned. Very very helpful and trustworthy! Did a great job cleaning out the duct/vents! Also gave us some recommendations for our air duct vents. We neverd smelled the disinfectant but it's okVery fair price! Thanks again!

I met Mike when I had some questions about the line of work that he is in and he is a very…read moreprofessional and courteous individual. I have already recommended his business to family & friends! I believe every word written from the positive reviews posted on this app.

When we had a flood in our basement due to a water heater crack, we called this company for water…read morerestoration. Nick V our Project Manager did an amazing job coordinating all entities involved including our insurance company. He was always available to us for any questions we had. The workers moved all the stored items and debris and returned the areas to their clean normal state. This is an outstanding company and our Project Manager, Nick V. that I would highly recommend.

United Water Restoration sent job manager Nick to assess our damage…read more *Quick response time *HONEST evaluation *Offered several solutions to fit our budget *No upselling *Thanks so much, Nick! *****Highly Recommend

I missed my first appointment but quickly rescheduled and so glad that I did. Greg was absolutely…read moreamazing. I know some may say its just carpet cleaning but its more than that. This company does a superior job to the competitors i.e., Stanley Steemer and Sears and they charge half the fees. Plus it was a one person job and not a million people running throughout my home as previous companies have had. Im so glad that I decided to venture out...I know that this company will have a permanent place in my contact list and I will be a forever client!!!!

Essentially: Excellent Service and Excellent Product…read more Pluses: Timely arrival, informative techs, thorough cleaning job, non-pushy suggestive sales (Offering of other services), polite and pleasant service men, mindful of this consumers learning curve about upholstery (etc) cleaning and protection. Minuses: Fast talking, a little messy (who cares?). Bottom line: Cleaning done efficiently, easy to evaluate, waiting to evaluate the "Scotch-guard-like" fabric protectent. Only time will tell on the latter. Would highly recommend and would definitely hire again.

They were prompt, responsive and did an excellent job cleaning up my flooded basement and made a…read morevery stressful time much more tolerable. The workers were very friendly and attentive. My valuables were organized and packed in boxes (nothing broken). There were a couple of hiccups which they remedied immediately. Highly recommend.

Do Not Use. Zero stars. Review is long overdue. Unprofessional is putting it mildly. Sub par…read moreworkmanship, will lie to your face. No pride. Disrespect for personal property, stole a piece of jewelry, busted up a leg of a piano, piece disappeared, thought I wouldn't notice it being broken and missing. Promised it would be repaired, and although there were delays getting it fixed due to other personal issues, in the end it never got done, they just lied all along about repairing it. These clowns aren't professional and certainly aren't professional piano movers, and moved a piano around like it was just any other piece of furniture, by its legs rather than using dollys. You are made to feel in your own home that you have to walk on eggshells in how you speak, as these clowns take offense at any language you may use that they feel is personally directed at any one of them, completely misunderstanding you, yet they can perform shoddy workmanship. Electrical outlets were left open and put in crooked and left that way, or with the door molding or trim covering a third of an outlet, so the outlet is left open because they can't even cut the outlet cover for it, either before or after putting the molding up. Not applying a bead of caulking behind a bathroom backsplash not fully along the complete seam, leaving it uncaulked directly behind the faucet, and saying to your face it's ok to leave it like that!!! Just downright lazy and shoddy workmanship. You need to oversee their every move and watch where every cent of your money is going. Will argue with you about what you say was there before. Avoid the hassles and aggravation of dealing with these clowns, by simply not hiring them in the first place. And I agree with another reviewer that said her non moldy stuff was tossed along with moldy stuff that could have been saved and should have been separated correctly. During one of the most stressful times when the clean up crew come first to remove and make piles outside of the good(non moldy, salvegeable), and the bad(moldy), if your not watching every little thing, items will go missing and perfectly good and/or salvageable items will end up in the throw away piles. If you ask where's this or where's that, they will make light of it, not take it seriously because the bottom line for them is to get the job done as quickly as possible, so the restoration crew can come in and cut corners wherever they can, by doing shoddy work and buying the cheapest materials or reusing materials that they deem are good enough so they can line their pockets with more of your money and move on to the next sucker who makes the mistake of hiring them. Don't hire these amateurs who will lie to your face, be disrespectful to you and your personal property, be it sentimental or otherwise, and act like there doing you a favor by showing up.

We hired Prime Mold Removal after a burst frozen pipe caused significant water damage throughout…read moreour home (attic, primary bedroom suite, living room, and basement). Mike responded immediately and was on-site the next day to assess the situation. His professionalism, transparency, and clear communication made it easy to move forward with confidence. Mike, Simon, and their team were outstanding from start to finish. They completed the water mitigation and mold remediation in just three days--impressive given the scope of the damage. The crew was highly skilled, respectful of our home, and extremely detail-oriented. They protected our belongings, kept the work areas contained, and thoroughly cleaned up at the end of each day. Communication was excellent throughout. Mike also provided prompt, detailed documentation for insurance, which made the claims process much smoother. While insurance approvals took time (outside their control), once cleared, the rebuild was completed in only three weeks--far faster than expected. Even minor finishing details were handled quickly and without issue. Prime Mold Removal exceeded our expectations across the board. If you're dealing with water damage, mold, or need reconstruction, I highly recommend them without hesitation.

quality and timely service. very fast and efficient. thorough cleanup. the crew was nice and…read moregood-natured. recommended.

When a hot water pipe burst over a weekend, our trusted plumber recommended Elite. They came to…read morethe house promptly and set up fans and air scrubbers to address potential mold. They worked well past 9:00 pm. When the crew returned the next day, they took multiple water readings and removed the drywall that was too soaked to keep in place. They added fans, carted the damaged items to a tarp they set up so the insurance adjustor could view the items, and sealed up the second room that had mold. Everyone was prompt and professional, and they worked quickly and with care. I would definitely recommend Elite.

Our basement flooded from a broken pipe crew cam and threw out the wet and damaged items. Left…read morehalf of the clothing and pieces of wall in the tub. Sent the second crew to pack up so the contractor could come. Bubble wrapped moldy wet furniture and billed for pod storage for a month that never appeared. Very unsatisfied

if I could give them a zero I would. Four years ago, All Island Restoration worked on our whole…read moredownstairs of our home after a flood we had in the kitchen. we needed our floor replaced because the water warped our pergo floor. When it was time to pick our flooring, my husband and I went looking for a floor in our given price range. We went to Home Depot and Floor and Decor and picked out flooring that we liked. Alexis kept telling us that she had a place for us to pick out flooring and kept avoiding talking about flooring we like from other companies. Since we were into the project for approximately 8 months already due to COVID, we decided to go with her contact. We wound up picking a floor with their contact, but we're concerned about how thin the flooring was since it was going over tile that was under our original pergo We were told not to worry about it and that they would make sure that everything was done right. About a month after install, the floor started buckling. We callEd All Island to ask Jay, the owner to come take a look at the floor. He said it would cost us $7,000 to redo the floor. We explained that we had reservations about putting this thin floor in, given our circumstances and that Alexis assured us that it would be fine and they'd take care of it. Jay told us flat out that he would replace it for another $7,000. Since then the floor has been separating in many places and even sticking up. We cut our feet on it and my husband had to tape it down. Since we only looked at samples and don't know the company they got this floor from, we have no warranty on it and have to redo the entire floor ( in four rooms of my home) costing us $9,000 more only four years later. The reason we waited these few years was because we knew it was going to cost a lot to redo this floor. Now we are in the process of getting it done right at a big cost. Home Depot professions said they don't even sell less than 8mm thick flooring, but All Island installed 5mm even after our concerns. I have many pictures of this disaster. When Jay visited us, he went around our kitchen kicking the planks to close up multiple gaps. The flooring was a big part of this disaster, but there is way more that happened with the crew that was working on our project. Paint splatter on our brand new windows and screens, holes left in corners of the room, kitchen cabinet handles screwed in crooked, grout started falling out of the backsplash tiles, and I could go on. Wish they would have done right by us.

Call the company and you get nothing, could careless. Large job. At no time did she even look at…read morethe asbestos or the wet moldy insulation.. Having 6 dehumidifiers filled with water HUGE UNITS... Moldy ceiling I guess we would paint . Not someone you would want to hire... They don't allow 1 to go up they block