I using yelps project option, selected a type of service that I needed. There was about three…read morebusinesses that were selected automatically. Manuel at Master Glaser Glass was the quickest reply and offered his help. He was able to offer same-day quotes or next day at my request. He was quick to communicate between me and a third-party to schedule that in person appointment. Manuel also sent the requested estimate quickly with no hesitation. I found his quote was transparent, reasonably priced, and he was overall very professional.

I've used Master Glaser Glass twice now--about 4 years apart--to replace my bedroom window, and…read moreboth experiences were just as great as the first. They're professional, quick, and very fair with pricing, which is hard to find these days. Scheduling was easy, they showed up on time, and the work was done efficiently with no hassle. It's clear they know what they're doing, and I felt confident in the quality of the installation both times. It's not often you find a company that stays consistent over the years, but they absolutely do. I wouldn't hesitate to use them again or recommend them to anyone needing glass repair or replacement in Las Vegas.

If you have a broken window. You need to call Cut Rate Glass! They will come give you a quote. They…read morecame out measured the broken side of my window gave me a quote and then four days later came back with Glass to fixed it. Very professional and quick and easy. Couldn't ask for anything better. Thank you again

We have a specialty window over our kitchen sink, a garden window that came with the house and is…read morevery old (1990's). Was quoted by a different company $4,500 to replace it and that price was unacceptable as it cost me $8,200 to replace all my other windows including a new sliding patio door recently. So I found this company who was able to replace parts of it and save me a lot of money. A tech was sent out to measure and provide an estimate (sorry cannot remember his name) he quoted for all 6 pieces as I asked but told me I only needed to change 2 if I was going to do any of it. The 2 main pieces had dust and dirt in between the panes so I could never get the window clean. After I decided to move forward I scheduled the install and Marlo showed up and was very professional and polite. He did the job very quickly and when he was removing the 2 old glass panes we discovered that they had completely failed as the outer pieces of glass separated from the inner spacer in effect leaving me with single pane glass. Marlo installed the new low e double pane glass and I now have a window that is in much better condition, clean, and way more efficient. Thanks Cut Rate & Marlo

Looking for some window repair shops, VIP Glass was one of the companies that my husband and I…read morefound searching online. It's a local glass service company in Las Vegas. This company provides both residential and commercial glass repair, installation, and replacement services. Their services include offerings like window and door replacements, frameless and semi frameless shower enclosures, mirrors, glass partitions, stair railings, closet sliders, and more! We had an appointment scheduled for an onsite visit early Monday morning. The team member arrived at 8:00 A.M. The process was seamless. VIP Glass took measures of all of the windows and provided estimates to us same day! VIP Glass also informed us that it would just take a few hours of installation and that the materials would be ready in several days upon signing the agreement! The quote process was a breeze and the team member was quite helpful! We're looking at VIP Glass as one of the companies to go with to replace glass in 3 of our window frames!

Great work highly recommended fast and easy!!!…read more it's telling me my review needs 85 characters

Thank you so much to Javier! When I called he came out immediately with no problem, gave me a quote…read moreand was back the next day with the glass to complete the job. Left it immaculate and did a great job! Highly recommend! Thanks again!

I am super glad I found Javier through JL Glass Repair. He was super prompt to respond when I…read morecalled to inquire about a broken window at our residence and he was able to come assist us same day. I sent him pics of the damaged window and he was able to provide me a reasonable price for same day repair. The quality of the work and his friendly demeanor was incredible for such a stressful situation. He was able to get everything done in such a professional and prompt fashion. Pricing was honest and reasonable. He didn't try to upcharge us for anything we didn't need or want. My husband and I definitely recommend him and his team! We will be utilizing him for future services as well!

I called Las Vegas Glass first since someone had mentioned them before. I got a recording and left…read moremy information but didn't expect a call back honestly. I then started calling around to other places since I was desperate to get this window replaced today. Everyone I called came up with outrageous pricing and next week for install, which absolutely wouldn't work since someone had already tried to break in. Much to my surprise Craig called me back about 20 minutes later and I was shocked when he gave me the price and said he could do it that day. Hallelujah!! He kept in contact with me, took the measurements and then returned later with the window. It all was perfect.....until someone tried to break into the same window that night and pulled out some of the rubber molding around the glass. AT LEAST (thanks to Craig) they were not able to get in!! I sent him a picture and he said he would fix it next week. I can't say enough about how I appreciate Craig and saving my home from being broken into. The remodel is almost complete and it would have been beyond disappointing to have someone come in and do damage. It happened once before when the remodel was just started and they burnt things, threw their trash around and left their drug paraphernalia all around so I am very grateful that Craig spared me from that. I have some other glass projects coming up and I will definitely call Craig again! Also, the price was a third of the price I was quoted from another company.....so very reasonable too!! Thank you Craig.....you deserve good reviews.

Find another installer…read more Craig was quick to respond to my request to replace a failed double pane window, and arrived promptly to measure my window and accept a deposit. After that, the only time I received any communication was when I reached out to him. After five missed appointments, and a request for a refund, I am still waiting. Here is our text conversation. Conversation with Craig Osterhoudt Contains 32 messages ---------------------------------- 3/17/26 ---------------------------------- Sent - March 17, 2026 at 11:02PM - (SMS) I am awaiting your refund of my deposit. ---------------------------------- 3/16/26 ---------------------------------- Sent - March 16, 2026 at 9:11AM - (SMS) Any update? ---------------------------------- 3/11/26 ---------------------------------- Sent - March 11, 2026 at 4:31PM - (SMS) Thank you. Received - Craig Osterhoudt - March 11, 2026 at 4:30PM - (SMS) Ok Richard I understand ill get on it as soon as possible should be processed before the end of the week Sent - March 11, 2026 at 12:12PM - (SMS) Window deposit. [Image content not copied] Sent - March 11, 2026 at 12:11PM - (SMS) Message deleted on March 11, 2026 at 12:12PM. Deposit for window. [Attachment: Check {redacted} - Window Deposit.pdf] Sent - March 11, 2026 at 12:01PM - (SMS) Craig, due to five missed appointments, please refund my deposit to my Venmo account. {Venmo account redacted} ---------------------------------- 3/6/26 ---------------------------------- Sent - March 6, 2026 at 11:00AM - (SMS) Craig, I am home and will be available until 6pm. ---------------------------------- 3/5/26 ---------------------------------- Sent - March 5, 2026 at 5:36PM - (SMS) I will be out in the morning 9-10:30am, so please let me know if that is the window for the install. The code is still valid. New gate code: {redacted} Sent - March 5, 2026 at 5:35PM - (SMS) Thank you. Received - Craig Osterhoudt - March 5, 2026 at 5:35PM - (SMS) I'm very sorry this must be beyond frustrating for you, I will schedule him again for tomorrow and keep myself as a backup in case he no shows again. The funeral is on Saturday so at very worst it may come to Monday but I'm goin to try to make sure it happens tomorrow Sent - March 5, 2026 at 3:56PM - (SMS) Any update? ---------------------------------- 3/4/26 ---------------------------------- Received - Craig Osterhoudt - March 4, 2026 at 10:04AM - (SMS) He said 12 to 1 Sent - March 4, 2026 at 9:59AM - (SMS) New gate code: {redacted} Sent - March 4, 2026 at 9:58AM - (SMS) That works. Is there a time estimate? I need to get a new access code. Received - Craig Osterhoudt - March 4, 2026 at 9:57AM - (SMS) He wants to come today if possible ---------------------------------- 3/3/26 ---------------------------------- Sent - March 3, 2026 at 1:20PM - (SMS) Craig, when can the window get installed? ---------------------------------- 2/26/26 ---------------------------------- Received - Craig Osterhoudt - February 26, 2026 at 9:17PM - (SMS) We can remove it Sent - February 26, 2026 at 9:03PM - (SMS) Certainly. The gate code is valid until Monday. Do you want the window blind removed for the install? Received - Craig Osterhoudt - February 26, 2026 at 9:02PM - (SMS) I have it scheduled for tomorrow afternoon if that's ok Sent - February 26, 2026 at 8:52PM - (SMS) Craig, is there an update on the date to install the window? Thanks. ---------------------------------- 2/23/26 ---------------------------------- Sent - February 23, 2026 at 3:37PM - (SMS) Craig, tomorrow will be fine. I have a coupe of calls, so please let me know when you are on the way. Here is the new gate code: {redacted}. Received - Craig Osterhoudt - February 23, 2026 at 12:07PM - (SMS) We can do it tomorrow? ---------------------------------- 2/21/26 ---------------------------------- Sent - February 21, 2026 at 9:43AM - (SMS) Craig, my condolences on the loss of your father. I'm sure you have a great deal on your plate. Please contact me when you have time to install the window, I will need to create a new access code. ---------------------------------- 2/20/26 ---------------------------------- Received - Craig Osterhoudt - February 20, 2026 at 6:02PM - (SMS) I'm sorry I wasn't able to get back to you sooner I found my father this morning passed away in the night. Been dealing with coroner police etc Sent - February 20, 2026 at 3:10PM - (SMS) Craig, I was just following up to see what date the install might occur. Thanks, Rich Baker ---------------------------------- 2/18/26 ---------------------------------- Received - Craig Osterhoudt - February 18, 2026 at 11:23AM - (SMS) No worries it wasn't too much of a hassle just a quick stop on my rounds Sent - February 18, 2026 at 10:32AM - (SMS) Craig, I confirmed that I am setup on Venmo so there will not be a repeat of the mess with a check. Thanks. Received - Craig Osterhoudt - February 18, 2026 at 9:42AM -

Great company ! Had them install a sliding glass door at one of our rental properties. They did an…read moreamazing job and were very reasonably priced. Will use them again if I need any glass repairs.

Unfortunately my house was broken into on 09/22/2025 where the robber entered thru one of my…read morewindows. He also caused some damage to the window above my kitchen sink where he bent some of the frame, scratched it up & got the window stuck 1/2 way in. The window that he was able to get in he pulled the screen off, bent it & broke it so this needed to be replaced. While inspecting the window from the inside the window pain that doesn't slide was coming apart from what looked like a frame that was glued, probably from the manufacturer. I rent the house that I live in so I reported it to the property rental company the day of the break in & was contacted by Dan Bradley Glass shop. I didn't have a decision in who would be coming out & assuming it had to do with the homeowner's insurance. I've got to give 5 stars for all the guys who came out to the house. Richie, Donnell & Marco as they were all very nice. I had 2 visits from Richie & one from Donnell & Marco who came together. Richie came out on 09/24/2025 in the afternoon when I hadn't arrived back home yet, but did offer to wait for me but I wasn't able to get out of where I was quickly so he had to leave. He didn't need to go inside the house to look @ the windows. Richie was able to fix the one area of the bent frame but wasn't able to pull the window out, he told me he would need to go inside the house to fix this. He took measurements of the other window to replace the screen that was broken by the robber. I was called on 09/26/2025 by Jacqueline who left me a message telling me the screen was ordered but would take a week to come in & that she wanted to set up an appointment to "secure" the window. Richie had come back on 10/02/2025 to try to put the kitchen window back in its frame from the inside of my house & wasn't able to and told me "it's going to take 2 guys to get this back in & we have to put in a request for it & get permission just in case it gets broken during the process." YIKES!! All I could think was I could possible have a broken window while I have to wait who knows how long for it to be replaced??? I didn't like the sound of that. He brought the new screen for the other window & popped that in place. Funny thing is maintenance came to my house for my toilets after Richie wasn't able to get the kitchen window in. I had told this guy about the windows and he went & removed the plantation shutters from the window frame & got the window back in place all by himself!! I was disappointed in the fact that someone who works for a window company wasn't able to do this on his own but my maintenance guy could and it didn't even take him that long to get it back in the frame. My issues & the reason for my low rating is how this company takes sooooooooo long to schedule appointments once they got the approval from the property rental company. I stressed every time I got the run around of "it's going to take 7-10 business day for products to come in." I told them everytime "my windows aren't secured, I don't feel safe due to this, I don't like how I have to wait so long." No empathy or sympathy given, no trying to hurry things along. The only part that I needed was a new screen. No windows were replaced. One time I was even told "no one is going to be on that side of town this week." Guess they don't go anywhere @ anytime. When Donnell & Marco showed up Donnell had told me "we're here to take a look @ your window" & I was like "don't even f-ing tell me that." As that appointment they were coming to fix the window the robber got thru @ this time I was under the impression it was going to be replaced." I didn't say this comment in an aggressive way just more sad/upset way & Donnell responded nicely to me & gave calming words. This is the day the guys glued the frame back in place vs. replacing the window, if the window needed to be replaced they didn't have on with them. I told him as long as what he does secures the window. The fact that the windows were looked at in the beginning, part of the frame pulled back, new screen put on & non-moving window frame glued all took a little over a mth to do. That could have taken 2 visits & why couldn't Richie had glued that window on his 2nd visit?? Visits started on 09/24 & ended on 10/20/2025. This to me was way too long to get these simple things taken care of & the fact I had to wait so long to get these windows secured I'm not happy about that @ all. This company is slow, not eager to complete jobs & has no sympathy for you feeling unsafe with windows not secure because everything takes "7-10 business days and/or they're not on your side of town, forget the fact I experienced a traumatic event with a break-in & robbery. I was even updating the rental property owner complaining to him about the slow process so he could reach out to the glass shop to try & hurry things along. Because of the way they run/do business I don't recommend this company. They take way too long.

This Company did a great job. Great Prices, the work was amazing, this is a professional, knowledge…read morecompany. Vincent made great suggestions that we hadn't thought of. We are having them install a shower door in our second bathroom. I highly recommend Vegas Glass.

Two techs came out to my house to provide he estimate. They removed the door to look at the…read morerollers. They reinstalled the door and DID NOT readjust the rollers. Now I am in worse shape that when I started. I can hardly open/close the door and it's difficult to lock. Now I'm forced to rush to find someone to undo what they did. I'm really surprised that a company with so many good reviews would resort to such a crappy tactic to force a customer to accept their bid. Based on my results, I would recommend avoiding this company, even if the alternatives cost more. I received a reply stating that they have been calling me to "make it right" but that I am hanging up. That's just not true! Secondly, they said the door was reinstalled in the "same shape" as when they removed it. 1. They adjusted the rollers to make it easier to remove. Okay 2. They reinstalled it and left. Not okay. 3. The door is very difficult to use now. How is that the same shape?

Had them come by same day for a quote to replace a simple vanity mirror. Cheapest bid out of 3…read morecompanies I found on Yelp. They took 50% deposit and one week later installed the mirror. Fast, efficient, mirror looks better than the old one. Would recommend. Easy process.

Mike was amazing. responded right away and came on time . he did an awesome job for my shower door…read more I highly recommend this company. very honest and professional work! Lori