1. Master Glaser Glass

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Las Vegas, NV

Master Glaser Glass

4.7 (185 reviews)
Closed • 8:00 am - 5:00 pm
Updated 1 week ago

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20 minutes

Response rate

100%

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Reviews With Photos

Before picture of Broken glass in china cabinet
Wanda K.

Very efficient, fast, reliable, professional and received the lowest price to replace two glass panes in china cabinet. The design in the glass can't be matched. So I opted to also replace the pane next to the broken one with plain glass to balance them out.

Before

This is the third time I have had master glaser glass work at my house. This time I had all the bedroom windows and living room windows completely replaced. My house was built in the 70s and had original windows, so the upgrade to newer windows looks amazing. The team came on time, was quick and efficient, and was able to work around some other contractors installing flooring in some of the rooms they were working in. The price is always fair when I have worked with Master Glaser also.

Mike L.

** Update After Owner's reply** Not really relevant but the track was replaced. I asked that the rollers be replaced because they were plastic and brittle. Replacing THREE of the FOUR makes no sense, and neither does his explanation. If the screen door is too tight, there are adjustment screws on all four corners that can fix that. But regardless, he was PAID to replace FOUR rollers, not THREE. ______________________________ Needed a repair or replacement on a sliding glass door. I messaged Master Glaser Glass on Yelp. After explaining the issues, I scheduled an in-person estimate. Manuel showed up, gave his opinion on what would fix it, and quoted a price. I planned to get a few other quotes, but he messaged me pretty enthusiastically saying he found a replacement handle we also discussed. I decided to take a chance on him and canceled the other estimates. My first mistake... We set a time, and I asked if he could also replace the rollers on my screen door as well. My second mistake was not confirming the price or scope of the rollers replacement upfront. I got ripped off for sure. The day of the appointment, we were near the end of the time window I was given, so I messaged asking when his guys would arrive. He said 20 minutes. So they showed up 20 minutes late with no heads up or courtesy message- I had to message them. Not ideal or very professional, but fine. They did the work. Because of the silicone drying on the sliding glass door frame, they said they couldn't install the screen door yet, but told me it was ready to go and wouldn't need adjustment. The next day I tried installing the screen door and, of course, it needed adjustment. I also noticed they only replaced three of the four rollers. I messaged Manuel asking why only three were replaced. The message has been on read all day with no response. It's interesting how responsive people are before they get paid, and how quiet they get when an issue comes up after the check clears. This was a small problem that could have been handled with a simple apology and either installing the missing roller or issuing a partial refund. Simple professionalism. Instead, it's being ignored. Straight disrespect...

This is the result of Mr. Manuel's amazing job, he fixed the broken patio door
Astrid Reyes

Mr. Manuel was the first to visit and made a quote right away, he also gave us great advice about other windows and mirrors in our home. Very professional!

Text message
Paige B.

Extremely disappointed. I had high hopes for this consultation as at first they were very responsive. My property is a 30 minute drive away, so the day of my appointment I messaged the company to see if they were still coming. They said yes at noon. I show up at noon only to receive a message that they were too busy and need to reschedule. I rescheduled to Saturday and was told 11-2pm. I drove and waited at the property for those three hours plus some, and didn't receive a response until 5:30pm. Do not go with this company.

There were six pieces when they arrived and only five when they left with one empty package!

I gave this company 1 star because you cannot give negative stars or zero stars!!!! Do not use this company! They are total unreliable and lie to you about what time they will show up and then w they do show up that don't have the supplies needed. The supervisor Isarel I rude and disrespectful and when asked to leave my project a necessary part was missing and the empty package was left onsite! The owner stated that his employees did not take it or misplace it!!! Please use your on judgement on what could have happened to the small missing part!

Before and after walk mirror in yoga studio.
Lisa K.

Extremely quick response with visit to quote, and installation done in just two days. Manuel and team excellent. Pricing fair and excellent customer service.

Scheduled appointment time

Well that didn't go too well! manuel texted me thru the yelp app and made an appointment for 5pm. At 6.20pm I got in touch to let them know their guy didn't show up. They then Told me that they have a 3hr window , which was all news to me because they didn't actually say that When making the appointment. they did say they could leave right away and be there in 30min. I am of the opinion that if they don't respect their customers enough to show up for a quote (or even to notify us they are running late) then there is no way I can trust them to actually give them money and work with them. I left work to come and meet them and I was 15min early and they couldn't even bother to show up. ---- Follow up to their response All messages were via yelp Text, so no confusion and all was clear. I didn't make fun of any English, I was actually trying to talk to the lady in Spanish, which I admit wasn't any better. she did tell me that they were busy with lots of appointments, then she said traffic is bad, then she blamed her assistant..... then manuel told me that it was a 3 hour window. lack of responsibility was just as annoying as not showing up! they gave me that 5pm appointment so at 6.20 when they asked if it was still ok to send someone out that, I explained that I can not work with people or companies that treat their customers that way. I would not be able to trust that they would do what they say they would do. Better I work with a company that makes a good first impression.

Replaced new glass

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6 months ago

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8 months ago

Business owner information

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Manuel G.

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3 months ago

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9 months ago

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11 months ago

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Manuel G.

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3 months ago

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2 months ago

Business owner information

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Manuel G.

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7 months ago

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Manuel G.

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9 months ago

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1 year ago

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5 months ago

Really fast and quality window repair service, easy to schedule on Yelp and not on the phone!

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6 months ago

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5 months ago

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7 months ago

Manual came out and provided a same day quote. The team did a great job replacing the shower door latches. Very professional. Nice job.

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7 months ago

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1 year ago

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9 months ago

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10 months ago

Professional, fast, and reliable window glass service. Great communication and quality workmanship. Highly recommended.

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11 months ago

Manuel was very trustworthy, fast and reliable. Did a fantastic job. Will definitely be calling again if any work is needed.

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3 years ago

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1 year ago

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11 months ago

Efficient, accommodating, professional. Thank you Master Glaser Glass. Greatly appreciated.

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1 year ago

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5 months ago

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Ask the Community - Master Glaser Glass

Review Highlights - Master Glaser Glass

“Manuel was very thorough in estimating and the guys that came out were very professional as well!”

Mentioned in 60 reviews

Read more highlights

NV Sliding Doors

NV Sliding Doors

(162 reviews)

Westside

Had to move them to Monday later than times they offered for Friday. No problem at all…read more I thought they were coming for a pre-site but of course as professionals they have the parts on them. The door was completely seized. He rocked it got it loose and they ended up replacing the rollers. Track is still in decent shape. They were fast af. I couldn't believe it. For years dealing with that stupid door sticking and seizing they fixed it so fast. Been a long time coming. David and Nolan were epic. They bopped the door outside and did the repair and cleaned the hell out of the track. Put it back in and it glides like Jack Eichel. They do all sorts of payments. I did Zelle with no transaction fees and they get paid immediately. 2 year warranty on the work. Overall you see how jazzed I am by them fixing my door and how cool they were. A++++ service. 5/5 stars. Thank you!

So today, 5/14/26, I am waiting for my 9a-12n window for someone to show up to adjust my sliding…read moredoor. Not only did they NOT show up, I also messaged 3 more times asking how much the service call would be and never received a response. In 2023, I had the Rollers replaced and the track replaced at $468.00. When I called, they had my info and said the tech had already left the area, and they would have someone here on Monday. Sorry, but if I had a customer waiting 4 hours for me to show up and it was my fault, I'd MAKE IT WORK! Maybe this business has too much on its plate to care. Now, on to find someone reliable to help me with the sliding door.

Window World - Window World of Southern Nevada | JD Power Award

Window World

(189 reviews)

Southeast

**We are EXTREMELY HAPPY with Window World\!**…read more The first time we worked with Window World, they installed new windows in our old house, and we were very happy with the results\. When we bought our new townhouse, we decided to add a sunroom to our home\. We called Window World again, and after receiving all the necessary HOA approvals, we were ready to begin\! We had the pleasure of working with Sales Representative Kevin Reed and his team, Oscar and Cristian\. They did an amazing job\! It took just a few days for Window World to build our beautiful new sunroom\. We are absolutely thrilled with the quality of their work, professionalism, and how quickly everything came together\. Our new sunroom is AMAZING, and we couldn't be happier\! **Thank you, Kevin, Oscar, Cristian, and the entire Window World team, for making our dream sunroom a reality\!** We highly recommend Window World\! Mila and Alex

I don't remember the names of the two gentlemen who sold me my windows but I do remember how…read moreimpressed I was. They came in at a fraction of the price of every other company I received quotes from. They were professional, straightforward, never pushy, and just genuinely kind people to work with. They even stopped by my office instead of my home to complete the documents we needed. The real reason I'm writing this review, though, is because of the customer service after the sale: About a year after my installation, the window frames that are exposed to the brutal Nevada sun started to yellow. I called Window World, and even though it had been a year, they immediately offered to make it right. They sent out a representative named Alex (I hope I'm remembering his name correctly, kind gentleman in a truck and ties is hair back) and he was fantastic. He was incredibly knowledgeable, took the time to explain what had happened and walked me through a few different solutions. We decided to have the frames repainted with a specialty paint designed for the issue and within just a few days, a painter was at my house completing the work. The painter was also great. The only hiccup was that while removing my screen door, one of the handles came off without either of us noticing. There were also a few small spots of white paint left behind on my walls. I called Window World, explained the situation, and they immediately sent Alex back out. Once again, he was friendly, professional, and genuinely wanted to make sure everything was taken care of. He looked over my concerns and assured me they'd be fixed. Then he noticed that my screen had been absolutely destroyed by my dogs. I never even asked about it but he volunteered to replace the screen on the spot. That level of customer service is incredibly rare these days. From the initial sales experience to standing behind their product long after installation, Window World has been outstanding. They earned my trust and they've earned a customer for life. I won't use anyone else for my windows, and I wouldn't hesitate to recommend them to anyone.

Desert King Windows - Master bedroom door compared to existing door.

Desert King Windows

(111 reviews)

Desert King Windows is a very service oriented company. From the initial quote to the final…read moreinstallation, the customer service was excellent. We had the entire house retrofitted with replacement windows. In all, 21 windows and the sliding door were replaced with upgraded beautiful vinyl windows and what a difference they make to the overall aesthetic, temperature and lighting in our 1989 home. No question, they are well worth the investment of 20K. Shoutout to the Desert King team: Robert was very knowledgeable and provided us with lots of information and options so we could make the best decision for what product would work best with our home and also be in compliance with our HOA regulations. Jason came by to measure twice to ensure accuracy and Bridget kept us updated on the timeline of the project. The shining star was Freddie and his installation crew. They knocked the entire project out in one long day! From demo to cleanup the entire crew worked like skilled clockwork and were all very respectful of our home. They left it very clean and tidy. Freddie came the next day to finish trimming out the sliding door and reinstall the security door on the slider. Very professional!

I reached out to Desert King after receiving a couple other quotes to replace my very large custom…read moresized slider. Not only were they the most price effective for a high-quality door, they were also the most communicative, punctual and professional. I appreciate how are the sales rep Greg actually explained all the options and brainstorm with me. He listened to my once and concerns then came up with a really great that I otherwise wouldn't have considered. The door came in the expressed ETA, scheduling install was a breeze and installers were absolutely fantastic. He called me in the morning to give me an ETA on his arrival and introduce himself. Not only did they do a PHENOMENAL job installing the door, they were just a pleasure to be around and have in my home. If you've had work done on your home, you know how important it is to feel good around the people who are doing the work. I highly, highly recommend them. Thank you!

Delux Windows and Glass - New energy efficient windows

Delux Windows and Glass

(56 reviews)

Southeast

Both Jorge and Sam were efficient and professional when it came to estimating and installation. We…read moreneeded the glass installed in a timely manner so that we could meet an inspection deadline with the city, and they delivered. The price matched what they quoted over Yelp, and they installed it sooner than they quoted - I would not hesitate to use them again.

UPDATE: I'm changing my review to 1 star and will not be using this company again…read more I called to schedule an estimate for another cracked window I recently noticed in my upstairs bathroom. I asked whether there was any chance it could be replaced by tomorrow, and I was told the turnaround is usually 1-2 business days. No problem. What completely turned me off was the attitude of the person I spoke with. He was rude, condescending, and unnecessarily snarky. He told me, "Just to let you know, we don't make the windows, we just replace them," as if I had said something unreasonable. Then when I mentioned tomorrow, he responded, "Tomorrow is not a business day, it's Saturday," in the same snooty tone. There was absolutely no reason to speak to a customer that way. I was simply asking about availability. And considering this company has business hours listed on Saturdays, it was not some outrageous question to ask. I really wish I had gotten his name, but I was so caught off guard and irritated by the interaction that I ended the call without asking. This is especially disappointing because I had just used this company only a few weeks ago and had a good experience. It's amazing how quickly one rude interaction can completely change someone's opinion of a business. I will gladly take my money elsewhere. There are plenty of companies that can replace a window. Customer service, professionalism, and basic respect are what make people want to come back. This company lost my business over something that could have been handled with simple courtesy.

Dan Bradley Glass Shop - 09/22/2025 lots of knick marks around frame & the piece pulled out by the robber using his knife to try to get inside.

Dan Bradley Glass Shop

(117 reviews)

Chinatown

Great company ! Had them install a sliding glass door at one of our rental properties. They did an…read moreamazing job and were very reasonably priced. Will use them again if I need any glass repairs.

Unfortunately my house was broken into on 09/22/2025 where the robber entered thru one of my…read morewindows. He also caused some damage to the window above my kitchen sink where he bent some of the frame, scratched it up & got the window stuck 1/2 way in. The window that he was able to get in he pulled the screen off, bent it & broke it so this needed to be replaced. While inspecting the window from the inside the window pain that doesn't slide was coming apart from what looked like a frame that was glued, probably from the manufacturer. I rent the house that I live in so I reported it to the property rental company the day of the break in & was contacted by Dan Bradley Glass shop. I didn't have a decision in who would be coming out & assuming it had to do with the homeowner's insurance. I've got to give 5 stars for all the guys who came out to the house. Richie, Donnell & Marco as they were all very nice. I had 2 visits from Richie & one from Donnell & Marco who came together. Richie came out on 09/24/2025 in the afternoon when I hadn't arrived back home yet, but did offer to wait for me but I wasn't able to get out of where I was quickly so he had to leave. He didn't need to go inside the house to look @ the windows. Richie was able to fix the one area of the bent frame but wasn't able to pull the window out, he told me he would need to go inside the house to fix this. He took measurements of the other window to replace the screen that was broken by the robber. I was called on 09/26/2025 by Jacqueline who left me a message telling me the screen was ordered but would take a week to come in & that she wanted to set up an appointment to "secure" the window. Richie had come back on 10/02/2025 to try to put the kitchen window back in its frame from the inside of my house & wasn't able to and told me "it's going to take 2 guys to get this back in & we have to put in a request for it & get permission just in case it gets broken during the process." YIKES!! All I could think was I could possible have a broken window while I have to wait who knows how long for it to be replaced??? I didn't like the sound of that. He brought the new screen for the other window & popped that in place. Funny thing is maintenance came to my house for my toilets after Richie wasn't able to get the kitchen window in. I had told this guy about the windows and he went & removed the plantation shutters from the window frame & got the window back in place all by himself!! I was disappointed in the fact that someone who works for a window company wasn't able to do this on his own but my maintenance guy could and it didn't even take him that long to get it back in the frame. My issues & the reason for my low rating is how this company takes sooooooooo long to schedule appointments once they got the approval from the property rental company. I stressed every time I got the run around of "it's going to take 7-10 business day for products to come in." I told them everytime "my windows aren't secured, I don't feel safe due to this, I don't like how I have to wait so long." No empathy or sympathy given, no trying to hurry things along. The only part that I needed was a new screen. No windows were replaced. One time I was even told "no one is going to be on that side of town this week." Guess they don't go anywhere @ anytime. When Donnell & Marco showed up Donnell had told me "we're here to take a look @ your window" & I was like "don't even f-ing tell me that." As that appointment they were coming to fix the window the robber got thru @ this time I was under the impression it was going to be replaced." I didn't say this comment in an aggressive way just more sad/upset way & Donnell responded nicely to me & gave calming words. This is the day the guys glued the frame back in place vs. replacing the window, if the window needed to be replaced they didn't have on with them. I told him as long as what he does secures the window. The fact that the windows were looked at in the beginning, part of the frame pulled back, new screen put on & non-moving window frame glued all took a little over a mth to do. That could have taken 2 visits & why couldn't Richie had glued that window on his 2nd visit?? Visits started on 09/24 & ended on 10/20/2025. This to me was way too long to get these simple things taken care of & the fact I had to wait so long to get these windows secured I'm not happy about that @ all. This company is slow, not eager to complete jobs & has no sympathy for you feeling unsafe with windows not secure because everything takes "7-10 business days and/or they're not on your side of town, forget the fact I experienced a traumatic event with a break-in & robbery. I was even updating the rental property owner complaining to him about the slow process so he could reach out to the glass shop to try & hurry things along. Because of the way they run/do business I don't recommend this company. They take way too long.

Quality Glass - Frameless shower enclosure with 3/8 clear tempered glass and Brushed nickel hardware.

Quality Glass

(93 reviews)

Summerlin

Honest, reliable, and truly stands behind his work…read more We had a great experience with Chris from Quality Glass Bathroom Help. We originally contacted him in July because our sliding door had come off the track. He came out, fixed it, and charged us $135. He also told us that his repair came with a 3-month warranty. Unfortunately, the door came off the track again, so we reached back out to Chris. He came out yesterday to take another look, honored the warranty, and was very honest with us about what was going on. He explained that the door would need more extensive work and gave us an estimate of $1,200-$1,600 for the additional repairs. We decided not to move forward with the larger repair because of the cost, and what really impressed me was how Chris handled it. He completely understood our decision and offered to refund the original $135 service charge since the door was still having issues within the warranty period. I really appreciate this level of honesty and integrity. He could have easily just pushed us toward the more expensive repair, but instead he was transparent about our options and made sure we were taken care of. It's refreshing to find a business owner who is honest, reliable, and genuinely stands behind his work. Thank you, Chris, for the great customer service! I would definitely recommend Quality Glass Bathroom Help.

Short version: Quality Glass will give you superior quality and excellent service at a better price…read morethan any of their competition. Cris was perfect from start to finish. I told him what I wanted and he gave me an estimate then came out to take a look and some measurements. He was super respectful and while he was here he explained the design mistake I was about to make and saved me from myself. My wife and I re-thought our plans and made better choices, and Cris gave us a new quote that still blew the competition out of the water. His price was for 1/2" glass (as opposed to the 3/8" all the competitors quoted) and still beat them out. We ordered our glass and it came in super fast, and Cris and his team installed it even faster. They chose hardware that matched the existing hardware in the bathroom and did a beautiful job with the install. Then on the way out Cris fixed the hinges on my door, I guess because he's a handy guy and had a drill in his hand. Excellent work, full marks. 1000 points for Gryffindor.

Master Glaser Glass - glassandmirrors - Updated October 2026

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