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Infinity Custom Glass

4.9 (138 reviews)
Closed 7:00 am - 4:00 pm

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Reviews With Photos

Neil E.

I used Infinity Custom Glass to install a glass shower enclosure some months ago. After allowing a few months to ensure everything fit and worked well, I am pleased with the materials used, installation, and price. I highly recommend Chris Gardner's Infinity Customer Glass when you need professional, quality glass replacement and installation. RECOMMENDED: Highly SERVICE: Responsive PRICE: $$ PARKING: N/A REASON/INTENT: Shower Enclosure ACTUAL STARS: 5.5

Smeared silicone on the ceiling and glass
Missy M.

So we used this company because they have such good reviews. Terrible mistake. The installers were late and didn't even bother calling or letting us know. Then they clearly rushed through the install. They left dirty hand prints on our freshly painted ceiling. The worst part is the sloppy silicone caulking job they did. They smeared silicone all over our brand new shower tile and the caulking was uneven lumpy and with so many air pockets inside. They even began caulking the top of the glass where it meets our ceiling but then stopped and told us they aren't actually supposed to do the top. It's disappointing and here are pictures as proof. The manager mike came out to try to fix it and recaulk it and had a super annoyed atttitude the whole time. I literally have him on our home security camera on video with sound. My husband called him while he was trying to fix the crappy job his guys did and he was so rude to my husband like we had NO RiGHT to be upset over their terrible install. His agitated rough demeanor made me super uncomfortable. He made comments about how he was here after hours and he wasn't getting paid like it was some huge favor he was doing for us. He tried to remove the silicone from the ceiling but there is still so much residue left so after an hour of him being there we decided to have him leave so we could discuss possibly having them uninstall the whole thing and figure out how to fix this. The owner Chris called me back about the issue and appeared to be confused to what the situation was. He asked to schedule the removal of the glass so we could paint and that's literally not what was going on. Bad listening skills for sure. He acknowledged his guys did a bad job and offered to fix it but with the attitude we experienced from Mike we have ultimately decided to just do it ourselves. I don't want to risk them ruining anything else especially after their attitudes. I actually told Chris to give me 400 dollars so I could just do it myself and he laughed at me telling me that caulking isn't worth 400 dollars. I'm not sure what's so funny because they had no problem with me leaving work early for Mike to come try and fix it so I missed out on money that day and then telling me I basically had to take a day off work so they could fix this because they won't come out after 3 so how is that not worth 400? My time is not as valuable as your time after YOU GUYS MESSED UP? FYI we paid 2000 grand for this.

Meticulous install
Janon W.

From start to finish Infinity Glass helped bring our design to reality. Chris Gardner the owner was meticulous in his measurements and the installation crew handled this massive, heavy panel up a stairwell and around corners so carefully. They were always on time and took their time to make certain it was perfect. Thank you! We will be installing new windows next with the great locally owned company.

The shower door
Kim D.

They did exactly what they said they would do. Transparency in product sourcing info and excellent service execution.

Home gym Mirror

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8 days ago

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2 years ago

Excellent, very affordable price and on time ! Just Right! Very professional And Easy To Comunícate !

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3 years ago

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2 years ago

Prompt service, highly recommend! I would use them again in the future for any of my glass needs.

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2 years ago

Great reliable service. Had them install frameless glass shower doors in master bathroom.

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4 years ago

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3 years ago

They are very professional. They came out and gave a free quote. They definitely know what they are doing. Highly recommend this company.

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Ask the Community - Infinity Custom Glass

Do you trim glass to fit in a frame?

Picture frame? Window frame? Shower frame?

Do fix broken tracks on sliding glass doors?

It depends but usually yes.

Do you sell and install sliding glass doors?

Yes we do! For interior, exterior, showers and more.

Do you fix shower door issues?

Hello, Yes we can.

Do you do mirrors for home gym?

Yes we do, would you like to set up a free estimate?

Don’t See Your Question? Ask Away!

Review Highlights - Infinity Custom Glass

We had an unusual project and Mike helped us come up with a solution to get mirrors up in our gym facility.

Mentioned in 41 reviews

Read more highlights

A Cutting Edge Glass & Mirror

A Cutting Edge Glass & Mirror

(148 reviews)

We used this amazing company to do our 2024 KBIS Booth. Everyone we interacted with was very…read moreprofessional and knowledgeable, from the office staff to the installers. Our shower doors looked fantastic, and we could not be more pleased with this company and their outstanding work. Thank you, A Cutting Edge Glass & Mirror. Vigo Industries - New York

A zero star from start to finish. I took my kitchen cabinet panels for glass install. When I…read morepicked them up they were stacked together in plastic wrap. After I removed the plastic wrap, and put the glass against the light, the frosted glass had scratch marks, finger print marks, the frost layer on a panel was not complete and clear silicone was visible on the face of the glass panel. I sent them the pictures and they said to return the panels for correction. I picked up the panels and 2 of them had scratches on the glass. After a verbal disagreement, the manager accussed me of doing the damage on transport and I should have inspected the glass before leaving on the 1st pick up. Why did you wrapp them up if its your practice to show the customer the finished product? Clearly you didnt show me the 1st time. You showed me after I picked the panels up the 2nd time and accussed me of scratching the glass. For the consumer: this company was unnacountable and blamed me instead highly unethical and substandard. See for yourself Dont be fooled by the high reviews on Yelp.

Elite Glass & Mirror Company - Framed shower sliding doors

Elite Glass & Mirror Company

(18 reviews)

I have mixed feeling on them,…read more Out first encounter with them was to fabricate and install new shower glass. They scheduled a time to come to the house at 1:00. They didn't arrive until 4:00. They did call us and let us know they were running behind. I was not home when it was installed. When I saw it I called them to come back. The shower door was not aligned with the glass side panel. It wasn't even close. He came back out a week later and adjusted it. The first time using the shower we discovered that they did not put a seal on one side of the door and the water poured out all over the floor. Called them again. They came out and put a seal down that side of the door. That fixed the issue. Our second encounter. We need the glass on a window replaced. There was condensation on the inside of the two panes. They came out and gave us a price of $400. I called them back to arrange to have it replaced. They confirmed the window size over the phone. NOPE, not even close. They came out again and measured it. When i called to book the appointment to install it. They said SEVEN DAYS from now they would be there. Fast forward two months and still no window. When they finally come out at 10 weeks the installer asked me multiple times WHO MEASURED THIS WINDOW? He didn't have the right window. By the end of the day the right one was in. Third encounter. We went to them to purchase new seals and door sweep for the shower enclosure in encounter one. We had measurements, but since they fabricated it they said no problem we have them. They only cut one of the vertical seals, not two. We needed a second one, there was an issue with this since we had paid for it already and they have a $25 minimum to do any cutting. They had to get permission to void the transaction and do it over. They hand us the two seals and the door sweep. This is when we notice they did not put any adhesive strips on the seals. Now we wait for them to add those. When we go to install the door sweep we find out they cut it one inch TOO SHORT. My choices are now to go back and get another one cut correctly or get one from Home Depot. I went with the Home Depot one. It will be delivered today. They do correct their mistakes. But they shouldn't be making this many. This is their profession and they should get it right the first time. Major inconvenience for the customer. I try to work with smaller companies like this one. It is family owned. But I think I am done with them

We had an unpleasant service over the phone that left a bad impression. We had scheduled two weeks…read moreago for them to come today, however, they did not come and we did not receive a call or any form of notification either. When we called to follow up to reschedule, their phone etiquette was unprofessional and we canceled our appointment.

Infinity Custom Glass - glassandmirrors - Updated May 2026

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