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    Exceed Glass

    4.6 (9 reviews)
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    Boss Glass & Mirror

    Boss Glass & Mirror

    4.0
    (36 reviews)

    When I moved into my new house the dual pane Alison glass door from the house to the backyard had a…read morebroken outside pane. After calling around for weeks to see if I could just get the glass replaced and not have to buy a new set I sliding glass doors, I found Boss Glass! I called and spoke with Joe Murrin the owner who has been a Las Vegas resident for the past 21 years and explained my problem. I had an SUV at the time so I took the door out of he track my self and brought the door to the shop. Upon arrival he took the frame off and was installing the frame on the new glass before I knew it. Within 45 minutes I was out the door back on the road to install it at home. If you have an emergency he also offers board up service and 24 hour emergency service. Thank you Joe for helping me with my sliding glass door!

    I had a terrible experience from the very beginning. The person I dealt with was rude, dismissive,…read moreand completely unprofessional. Instead of answering the phone, they only communicated by text message--and even texted me telling me to text them. I've never experienced customer service like that. I contacted them because I needed the glass replaced in my French doors, but after the way I was treated, I decided to take my business elsewhere. Customer service matters, especially when you're asking someone to trust you with their home. I honestly don't understand all the positive reviews. My experience was nothing like what others have described. Save yourself the frustration and find a company that values professionalism, respect, and good customer service.

    Window World

    Window World

    4.5
    (178 reviews)

    I don't remember the names of the two gentlemen who sold me my windows but I do remember how…read moreimpressed I was. They came in at a fraction of the price of every other company I received quotes from. They were professional, straightforward, never pushy, and just genuinely kind people to work with. They even stopped by my office instead of my home to complete the documents we needed. The real reason I'm writing this review, though, is because of the customer service after the sale: About a year after my installation, the window frames that are exposed to the brutal Nevada sun started to yellow. I called Window World, and even though it had been a year, they immediately offered to make it right. They sent out a representative named Alex (I hope I'm remembering his name correctly, kind gentleman in a truck and ties is hair back) and he was fantastic. He was incredibly knowledgeable, took the time to explain what had happened and walked me through a few different solutions. We decided to have the frames repainted with a specialty paint designed for the issue and within just a few days, a painter was at my house completing the work. The painter was also great. The only hiccup was that while removing my screen door, one of the handles came off without either of us noticing. There were also a few small spots of white paint left behind on my walls. I called Window World, explained the situation, and they immediately sent Alex back out. Once again, he was friendly, professional, and genuinely wanted to make sure everything was taken care of. He looked over my concerns and assured me they'd be fixed. Then he noticed that my screen had been absolutely destroyed by my dogs. I never even asked about it but he volunteered to replace the screen on the spot. That level of customer service is incredibly rare these days. From the initial sales experience to standing behind their product long after installation, Window World has been outstanding. They earned my trust and they've earned a customer for life. I won't use anyone else for my windows, and I wouldn't hesitate to recommend them to anyone.

    I can't say enough about how wonderful Window World has been to work with! From the very start,…read moreKevin was an amazing sales consultant. No snake oil salesman; just legit, honest facts! I went through several quotes from other companies and Window World had the best price, quality, and warranty! Walter took the measurements and he was also very kind and professional! He knew his stuff, just like Kevin! Could this be true? Two reps in a row that are honest and truthful? And then there's Oscar and Christian who handled the install! These guys were the cherry on top! Hard workers, very professional, protected my home and cleaned up all the mess! Their work was exquisite! Very detailed oriented! Everything looks simply amazing! I couldn't be happier! I wish I would've done this sooner! Thank you Window World!!

    Exceed Glass - glassandmirrors - Updated August 2026

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