Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Some of my friends had vehicles worked on here and referred me so I called for some help with my…read morevehicle and even though they couldn't work on it the guy took 5 minutes of his time to tell me about other ways to find people that could help me out. Highly recommend very friendly and very helpful

We've been bringing our cars here since our daughter was a baby. She is now 22. Enough said! I…read moresecretly wanted to write a fake bad review though so people wouldn't go there as much, since it is a very busy place, so sometimes hard to get in. But, we know that and plan ahead now. Definitely worth having a great shop that you can trust!

Still amazing service, workmanship and value. In the past couple months my wife and daughter have…read morehad two older cars in here for routine maintenance. Brakes, shocks etc etc. Prices are always fair, the guys are always friendly and the turnaround is always quick. Couldn't ask for a better local service shop.

Fast friendly service. Great pricing. Got my car to pass the emissions test. They even took it to…read morethe test station.

Fair and honest! Fast, quality work. Straightforward and friendly staff stand by their word. From…read moreoil changes and brakes to major repairs. This is your place!

Very disappointing experience with my Tesla Model Y. I specifically brought the vehicle in for a…read morecontrol arm noise coming from the driver side and clearly explained that upon arrival. The shop diagnosed and recommended replacement of both the driver and passenger lower control arms. I ultimately approved repair of only the side making noise for approximately $697 (versus the $1,394 they recommended for both sides). What bothered me most was that after the repair was completed, the technician test drove the vehicle, yet nobody informed me before making payment that the exact same noise was still present. I personally discovered it myself within less than 10 feet of driving out of the shop and immediately returned. The lack of communication regarding the unresolved issue felt very misleading and frustrating. Instead of taking ownership of the failed diagnosis or communication issue, the owner Elvis became defensive and stated the reason the noise remained was because I was "too cheap" to do all the work (both side, $1,397). He also suggested I should have replaced the upper control arm as well, despite the fact that they never diagnosed or recommended prior to the repair. I ultimately took the vehicle to the Tesla dealership, where the upper control arm issue was addressed at a significantly lower cost. While the lower control arms may have shown signs of wear, replacing worn parts that are not actually causing the customer's complaint makes little sense from a diagnostic standpoint. Based on my experience, the process felt more like guesswork than properly isolating the actual issue. Customer service was ultimately arrogant and unprofessional. Based on my experience, I would be very cautious bringing a Tesla here.

If I could give more than 5 stars, I would. KCC Auto and Elvis are the gold standard of what an…read moreauto shop should be--honest, knowledgeable, detail-oriented, and deeply experienced, especially with luxury brands like Porsche. After being let down time and time again by the dealership, I finally found a team I can trust. Elvis didn't just save me a huge amount of money--he saved me the typical headaches that come with Porsche service. I even stayed nearby for three days while they worked on my $100K vehicle because I knew it was in the right hands. This shop is a rare find. If you care about quality, professionalism, and people who truly know what they're doing, KCC Auto is it.

Great service and quick too! No appointment was needed for…read moremy oil change. Very courteous and knowledgeable staff. Good price with the special they've been running, so get here soon so you don't miss out! Also, Luis made these pieces...

Go to Montoya mufflers in melrose park and save yourself the headache. he spent the whole time…read morecomplaining and trying to convince me to go to their shop in another town so the other guy could do it ? very strange place like he didn't want to work. I came to Montoya muffler and they started instantly

2 years ago I had to have my car towed and they recommended this shop. I have since been back…read moreseveral times to fix up my older car. George is honest and affordable and is a rare find in this business. I will never go to anyone else and have recommended several friends to his shop. I can't say enough good things about Charley's!

Ordered tires from Simple tire.com and had them shipped to Charley's as it was the best priced…read moreoption. The entire job was paid for through simple tire. My only responsibility was to show up at the appointment and drop off the car. I did just that. When I arrived to pick the car up, the overweight gentleman at the counter told me they were going to stuff my used tires in my car if I didn't give them $15 for disposing them. DON'T use Charley's unless you're ready for a last minute shake down. No Thank you!

Quick, reliable and reasonable. Steve is the best. I have never had to wait more than 10 mins…read more Steve and his staff are very honest and knowledgeable.

Definitely feels like a family place. I know I'll be taken care of here and it's always quick. I…read moretrust them with my car implicitly and I love how they always check everything.

Brought my car in because of a very noticeable clunking noise while driving. Instead of diagnosing…read morethe issue, they replaced other parts and charged over $1,000, but the original problem was never addressed. When I picked the car up, the clunking noise was still there and the struts actually felt worse than before. To make matters worse, my steering wheel was left oily and damaged after someone drove the car. They were very friendly while I was paying, but once the work was done there was zero accountability about the unresolved issue. They also waived the alignment but then charged $63 for lug nuts, which felt like a way to make up for the "discount." I chose this shop because they quoted cheaper than other places, and now I understand why. I can't recommend them based on my experience. I specifically told these guys to drive my car and find out why it was making noise and causing drag, they told me they had completed that test and found nothing wrong. Lo and behold, CV Axle needs replacement. I never said to do the work for free, but customer service and knowing I had more car work on another car, you would think they would waive the parts fee and have me pay for labor or at least TRY to make things right other to keep my business. A lot of negative reviews have a common denominator. Lack of communication, lack of care, and lack of knowledge.

My truck broke down when I was driving home from work. I was able to pull into the parking lot of…read morevilla park auto clinic as the hood started smoking. I walked in talked with Barry very nice guy. They got the truck looked at needed belts, and just general maintenance sense I never got a tune up and the truck had 90k miles. They got it done that day as I waited which was a surprise. prices seemed fair to me. just happy I didn't have to get a Uber home.

Great services my new tru k was in a accident took it over them them it like new again awesome job…read moreand very friendly people to work with

The Wreck Room is fantastic. I have had two unfortunate accidents over the years, and the Wreck…read moreRoom has repaired each of the cars perfectly and quickly. They worked with my insurance company and made sure I had the fastest most efficient service. I recommend them highly!!

I messaged these guys late Tuesday night, and they were at my house before noon the next day. I was…read morehaving troubles with my 2014 Jeep Wrangler not starting, and they were able to resolve the issue super quickly. Connecting with them was very quick, courteous, and professional. They even came to my home, despite being outside their typical range for a small gas fee. Cannot recommend them enough!

Today, my mom's car went kaput while she was leaving the hospital after dropping my dad off for an…read moreappointment. She was going to have it towed somewhere sketchy and I balked and went to yelp to find someone better. I trust yelp reviews ! I saw a mobile mechanic with one great review. I contacted that business immediately and loved the response. Fast forward to now. The work is done. Parents are happy. Remember: I'm legally blind. (The review I read was my draft. I had called them about the Prius a few years ago and started to review them even though we didn't use them.) Better world vibes.