Attempting to be to the point.
Purchased 1996 deVille 3 1/2 years back.
Only thing needing attention; headliner (hl). It was sagging. Replace began following day of purchase.
Reputable company/Co to service hl, lost several parts day it was dropped off. Never started the job. Still and yet cost me hundreds $$ above cost quoted, this was never paid.
Was told they needed an intact headliner backing board. In fact mine was damaged. this part was purchased. Was told it needed a new wire harness. Purchased too as I was told necessary before they start the job.
Co lost one part categorically necessary, the "Drip Channel".
This part diverts water flow, assists preventing interior damage.
Also lost, esthetic hardware covers - "Set Mechanism Covers".
Abounding calls, e-mails, etc. spent over the 3 1/2 years for parts.
Included manufacture Webasto Sunroof, in Germany.
Crusade/campaigned 3 1/2 years in, finally over, thanks to Greg at T G Automotive / Sunroof, out of Lombard/St. Charles Illinois.
Not only did I receive all parts mentioned herein, Greg mentioned, from what I recall, an American company now owns/services, manufactures Webasto Sunroofs/parts???
Once all info and pay were successful to Greg, parts arrived at my door, with-in 3 days. Well wrapped and secure. New, not used/refurbished. What a Windfall!
Greg is engaging. Professional. Pro customer satisfaction. He is authentic.
Back in touch with Greg for another sunroof part.
T G, the best experience on all levels. read more