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    Drivers Response

    5.0 (1 review)
    Closed 8:30 am - 4:30 pm

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    Services - Drivers Response

    Auto wheel and tire repair

    Tire balancing

    Tire installation

    3 More Services

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

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    11 years ago

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    HEART Certified Auto Care - Wilmette

    HEART Certified Auto Care - Wilmette

    (34 reviews)

    Dishonest. And finds other things to bulk charge you for. I went to get work done on my car. The…read moreshop replaced only 4 instead of all the lugs which are all wornout. They Charge for me a whole set which would be 20 and gave me 4. I got an alignment. After driving back I noticed wheel was not straightened. Makes me question if they even did the work. Stay away from here. I've been coming many years but finally seeing what they do is disgusting.

    Run -- don't walk -- away from Wilmette Heart Auto…read more I've been a loyal customer for over 4 years, bringing both of my cars here and spending thousands of dollars. I trusted them. But that trust is completely gone. They recently raised their labor rate to over $200/hour, which pushed me to get a second opinion elsewhere. And that's when the real shock began: Oil leaks in both cars -- turns out the drain nuts weren't properly tightened. Warped brake rotors on one vehicle -- likely from improper installation. And the final straw: another mechanic found that the turbo pipe was only half-inserted and appeared tampered with, triggering my check engine light. That is not a coincidence. At this point, I no longer believe this is simple incompetence. There's a disturbing pattern here that makes me think they might be deliberately creating problems to drive up repair bills. Whether it's shady business practices or pure negligence, this shop is dangerous to your car and your wallet. I wouldn't recommend this place to anyone. Please get a second opinion before trusting them with your vehicle.

    Drivers Response - autorepair - Updated May 2026

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