Mainly I love the selection. Something for everyone. lots of fun and great prices. check out the…read moreelectronics dept.

This place is awesome. They have a little bit of everything. You'll be surprised with what you…read moremight walk out of here with. Lots of really cool military surplus stuff. A lot of camping and survival gear. The tool section is a bit sketchy, Its mostly all made in china crap that will break the first time you use it. I got a 3/8'' ratchet extension and i twisted it right off on a 1/2'' bolt. But you get what you pay for i guess, for $3 you can just chuck it out and buy another one. Overall a cool store.

On Sept. 8, Ian was helping me order insulation, plywood and strapping. I was quouted almost $300…read moremore for the 3 bags of insulation. I needed to ask if they price matched because the total seemed very high. Ian was obliging and we found I was going to be overcharged by about $300. Then at the cash, I was charged double for the plywood. I was the one that noticed. Ian seemed ambivalent and not overly concerned..... not the apologetic reaction I would have expected. I guess he was having a bad day because service there is usually very good.

Swanson's goes above and beyond an ordinary hardware store. The expertise and willingness of the…read morestaff to guide customers through their projects are second to none - I have come to them with many a puzzler, and never once left without a clever, practical, and thorough solution. Their inclusive and supportive approach and commitment to generations of Kitchener-Waterloo citizens make us fortunate to call them a KW fixture.

Hi! I would like to express my appreciation for the above and beyond what is required help I…read morereceived from Wanda , the customer service cashier. She was so kind and helpful to me in regards to my inquiries about a product. What an outstanding quality of service she gave! She made my day! I hope the store owners appreciate her worth! Thank you Wanda! Danielle Poirier

A great Home Hardware location. The selection is not as large as some of the bigger stores, but the…read moreservice and knowledge of the staff is terrific: they have helped me in countless ways over the years and I can't recommend them enough.

My order on a $3262.00 leather chair went seriously wrong. Took more then 8 months to complete!…read more Customer service is a lacking with this company!

i bought a fridge with 5 year warranty plane since august my fridge brook and i claim for repair…read morenow is october its 2 monthe still im waiting for repair when im calling brick the said there is another company take care of repair and said call them when im calling there is a voice mail said stay online someone will help you even i stay only for 2 hour nobody will aswer your call now its more then 15 time i called them no answer and im appealing other please dont buy warranty from brick its a scam dont waste your money