Terrible, terrible experience. For reasons out of our control, the authorized person could not pick…read moreup the ashes. We called MULTIPLE times and they continued to hold the ashes for MONTHS. When we asked for exception to an internal rule on the day of the memorial service, they refused to release the ashes without us jumping through unnecessary hoops. Caused extreme emotional distress to our entire family.

Terrible. Avoid. Smarmy and controlling. Many internal "requirements" that feel designed to upsell…read moreyou on their other unnecessary services and do not reflect any Washington state law. Refused to cremate my mother's body unless I came to their place of business for an hour and a half meeting. The thought of her body sitting in a refrigerator for weeks until I met their demands really scarred me. Keep in mind we had already paid in full.

Driving up from the road and seeing the clean cut property is wonderful. But, then you start…read morewalking down the west hill to what seems to be the where those of Muslim and/or Islamic faith are buried. The area is overgrown with grass and weeds to the point of it being easy to step on a head stone. This is disrespectful and disappointing.

My grandparents are here. I appreciated how well kept the area was until I went to the west side…read moredown the hill into what seems to be essentially the, "international district". The grass is overgrown to the point of not seeing placards or head stones, there is trash everywhere and most definitely ignored by the landowners. Disgraceful. The staff (Melissa) are wonderful, but the blatant ignoring of an area almost completely making up of those who aren't white is appalling.

Snoqualmie Valley Funeral Home helped my family immensely when my father passed away. We were…read moreshocked because the death was very sudden and we were completely unprepared. No funeral plans, nothing to help us decide what to do and we had to make all of these decisions in the midst of coping with the grief of a sudden, unexpected death. They treated us, and my father's memory, with the utmost respect and tact. Upon visiting the funeral home, it was what you would expect from a funeral home - immaculately clean, tasteful yet serious decor; we were greeted at the door by two very compassionate, professional and sympathetic men. We were able to take our time and talk among ourselves as a family. They even had a large, comfortable couch where my mother and I, and my mother's best friend, could sit together so we could hug and hold her hands while we discussed the funeral options. We did not feel at all rushed, and the thing that stood out the most was that they did not take advantage of our grief, they did not try to sell us any services that we didn't need. The urn that my mother liked was actually one of their cheaper ones (a simple lacquered wooden cube) and they did not try to sell us anything more expensive. If you are in the unfortunate position of looking for a compassionate funeral home, I would recommend this one.

I forgot to review this place after my Dad passed. It was hectic. We had a coroner come out to our…read morehouse with a list of places and which ones had good feedback. This place was on their selection of good feedback and they were close. They were kind caring and had selections from around 600.00 and on up. They had a wall of Urns, and options for things I never thought of before, for keeping some ashes. They had no hidden fees, other than the Death Tax, which was something like 75.00.

Renee was awesome to work with. I can't tell you how much Choice Cremations helped us when my…read morebrother was killed in an accident. Again Renee was great. I am from out of town and they were able to meet with us on short notice and took care of everything at a reasonable cost. Thanks again.

My husband died suddenly at home. We had not made any prior arrangements. I called a funeral home…read morefrom a list supplied by a lay pastor in the area called in by the Sheriff's office but, because it was after hours, I did not hear back. Meanwhile, my husband was just lying there. At around 1 AM I called Dignity, which provides referrals for Veterans. They put me directly through to a funeral director at Purdy & Kerr. The director said they would come out and get my husband and if I chose arrangements at with another funeral home, there would be no charge for their services. By 3 AM, staff had arrived to take charge of my husband. In the morning I was contacted by funeral director Terry Lineweaver. Mr. Lineweaver arranged for everything: the cremation, a special viewing for out-of-the-area family, an honor guard for the funeral, the obituary, and help with final interment at a Veteran's cemetery. I was never pressured about costs and services I didn't need were never suggested. I can't thank Terry and Purdy & Kerr enough for their help at this difficult time and I recommend them most highly.

The staff at Purdy & Kerr with Dawson Funeral Home in Monroe were the angels we needed at the very…read moreworst time of our lives. My infant grandson suddenly died and we had to make arrangements. From the beginning Rose treated us like family. She helped us through this horrible time. She went above and beyond - a continues to do so. She even cried with us. When there was an issue with moving forward with some of the final plans, she did everything in her power to get things done. She was protective of us and took such wonderful care of our baby. She stayed late, and even drove to Seattle to pick up the ashes after hours, on a Saturday, so that we could have them for the memorial the next day. The other staff were helpful, kind, and made sure our baby was treated well. I hope that no one ever, ever has to go through what we have been going through. If you do, the staff at Purdy & Kerr with Dawson will be your angels as they were ours.

They were perfect. Very reasonable prices, half of whet the Neptune Society charged where I…read morestupidly went first (check the BBB on them if you are interested). Elemental does not try to make you buy anything. No upselling. Kind people. Extra procedures beyond legal requirements to confirm the ashes you receive are of your loved one. For most people, finding a funeral home/crematory is not something we often do. We are vulnerable, often grieving when arranging for these services. You can trust Elemental.

A very thoughtful service…read more The whole process was handled with care and sympathy. Exactly what we needed during a very challenging moment for our family'.

Be warned- staff signs you up for payment plan options you do not select and then makes you have to…read morecall for months and months to try to get it sorted out! District manager is curt, sides with their unprofessional staff. Guess they want to employ and enable incompetent employees?Are doing so well they can afford to turn away business by making customers call and call to get accounts correct and then threaten them with cancellation of the contract? Watch and check each month (if you dare to do business with them) your online account for double charges, payments not applying correctly. Cypress is no longer a place I will recommend- employees take no responsibility for NOT honoring your signed contract terms, and management has attitude talks over you so you can't even give them details of the problem. AVOID, GO ELSEWHERE, NOT A BUSINESS THAT VALUES CUSTOMERS!

I needed to place fresh owed on the grave of my son. There is no water available and the entire…read morecemetery is brown. What's is the problem? Very upset mother.

My family and I just had our Mother's cremation and Memorial Service with Schaefer-Shipman. Kelcie…read moreand Allen were both fantastic to work with. They were sympathetic, professional, and made everything as easy as possible for us from the very beginning to the very end. Their attention to detail was above and beyond our expectations and made the memorial service everything we wanted it to be. We had a reception after the memorial service, using the catering provided by Schaefer-Shipman. We were very pleased with the food, the presentation, and the service. The facility is a very nice place. We could not be happier with the service provided by Schaefer-Shipman and would recommend them highly!

WOW! I cannot give this business higher ratings or I would. We are in the thick of things right…read morenow with the passing of a loved one. Allen Ice, the funeral director, was nothing short of caring, helpful and professional...but not in a business-like manner. More in a family-member way. We could not have gone through what we just did without his hand holding, great communication, caring and helpful ways. Fortunately, we've never been through this before and didn't know the first thing to do. We did not pick this funeral home, it picked us because I believe it's the only one in Marysville. But Allen truly cares and is good at what he does. He directed us from the first step inside until the end. What an emotional thing to go through. However, with a special person like Allen to help you...it was a lot easier. We also had our services at this location and it was more special, more beautiful, more sincere and professional than expected. It was a top notch special memory that we will hold on to forever. Thank you Allen and staff.