worked on my bike efficiently and quickly. My headlamp had off on connection for a while then…read morenothing, I could not get my hands into where the connection was, she answered all my questions offered her wisdom freely about what she was doing and explained things I asked about she diagnosed all the connections to make sure it was only coming from one place. She was thorough and got the work done in an hour, I was happy and the price fair. I know a shop would have charged far more for Labour kept my bike for the day not giving me information about the work they did. This was an excellent experience overall and I recommend 100% I think the other comments about her asking what someone wants to spend was misinterpreted as trying to rip off and really it was asked from a place of I want y to I be fair to you before getting fully into it. thanks a bunch!

very terrible, came and general check, just provide viewing. said can not…read more fix the engine, what .? then when come？ I still paid the full amount she request , but nothing done. worst ever, suggest , stay away

Been in recently a few times to replace (Harley Davidson) pipes, change tires, fluids, and brakes…read more They also repaired my daughter's hydro-locked CBR600 (not a small job). THEN took the time to show my daughter how to tension her chain. Highly recommend.

EMS is the worst shop to get any work done on your bike,Ted gouged me for a stator seal leak that…read moretook 7 visits 1800$ bill & last visit it was towed in,he then damaged the clutch with his sloppy work & tried to bill me another 1000$ Then said I'll only charge you for parts 750$ it still leaks & his sidekick Eddie told me to go elsewhere as I'm to difficult to make happy,I then call Barnes HD & book a time to get leak fixed,so I call Ted & ask if he can split the cost of Barnes repairing the leak, He said I'm not interested & hung up on me! Ted is unqualified,overrated & rude! He let's bikes leave that shop in worse shape than when they came in. This guy shouldn't be working on anything period,he puts you in danger by doing shoddy work,clutch & shifter put me in danger on the road as I couldn't get it out of second gear,it's only a matter of time before he kills someone with his terrible work! PS: That area is up for development so that shop has to close soon,Ted & Eddie couldn't careless about you,fixing your bike properly or putting you in danger with their shitty,shoddy price gouging work! The sooner this place is closed the better for all riders safety & wallet!! Sincerely,Gino Gaudio

Great place for tires and riding gear at the best prices. Aaron knows his stuff when it comes to…read moreanything motorcycle related. This shop has been around since the mid 60's. Still has that real bike shop feel.

Aaron is a good guy and there's some good prices on most things…read more I would definitely recommend this place

HIGHROAD vancouver COMMITED ICBC FRAUD They billed ICBC…read morebrand new parts but gave me my used parts repaired I was in an accident in with my motorycle in June, 2025. I was rear ended and was deemed not at fault. I sent my motorcycle to Highroad for repair. They insured me that everything would be replaced with brand new parts and the ICBC claim sheet showed I would receive all brand new parts. When i received my motorcycle back from Highroad, i noticed the paint work was very poorly done. It has paint/clearcoat drips, paint/clearcoat bubbles, unpainted areas, black plastic undercoat still showing, and dirt/dust stuck underneath the clearcoat. They agreed and said the bodyshop would repaint it in the winter time. December 2025, I take off my fairings to have bodyshop repaint it. I noticed one of the fairing wasn't brand new, it was my old fairing repaired and repainted. I was suppose to get a new fairing, badge, and decal worth $1100. I asked Highroad why I didn't get a new fairing, badge, and decal, they said they changed the ICBC claim to repair instead of replace. I checked over the parts sheet and that is not true. Then they said the parts weren't avaliable, also not true, i found mutiple places in stock with them. Then they said at the time, this was the best course of action. Also during repaint, I was suppose to have my brand new exhaust, frame sliders, and barend part installed. Highroad did not order them at all. It had already been 6 months since my accident. I asked them why they didn't order it yet, they said it is unavaliable. I emailed my exhaust manufacture, Austin racing, they replied back to me within a day and said they would be able to ship me one out in 3 weeks. The other parts i found easily on google. They charged ICBC $2355 to have my fairings painted at a bodyshop but I'm certain no certified bodyshop painted it. I asked them multiple times who the bodyshop they used is, they would not tell me. I told them I would drop off the fairings to the bodyshop for repaint but they wouldn't let me. I have text message proof that I'm being lied to multiple times about my issues. Pictures of the paint work: - Edges unpainted with paint/clearcoat drips - Black undercoat still showing through - Fairing they repaired and repainted. They masked the decal and the paint bled through - Headlight fairing backside is unpainted, other side is painted from factory which you can see - Hard to capture the dirt/dust under the clearcoat in photos but you can see how horrible the paint job is.

Exceptional service from Forrest in the apparel department. this guy went above and beyond to solve…read morean issue I had rather than just sell me a solution. That kind of honesty and service is unheard of at vehicle dealership. I recommend anyone go and see him for apparel and helmet advice. This dealership will be my go to from now on because of him.

If you need inspection for your bike I'm not recommending anyone to this store . Usually I get…read moreinspection ticket every year because of my exhaust noise . I took my bike here for inspection and I changed exhaust and other stuff by myself to make the bike safety same as a factory to pass the inspection and he said everything looks ok. But later than they called me and said your bike needs a ball bearing otherwise there is no way to pass the inspection and it will cost me 800$ for it . And for sure they know the bike with no inspection pass can't get insurance and it's hard to move it to another motorcycle services so you have no choice except listening to them . I called another motorcycle services today they ask me about some pictures of my bike and they said your bike looks fine to pass the inspection. So I took my bike there and they did inspection my bike and pass it with 250$ total and it was no issues with ball bearings at all . It was just my experience with Burnaby Kawasaki . Of course the inspection price in this store is around 150$ and it's cheaper but you not gonna pay 150$ at the end because they will make you to fix other things and pay extra money . *modern scam*

Our family has had a relationship with this ethical family business since the 1970's, when my ex…read moreworked here. My son gets his touring bike serviced here, and trusts them completely. They never try to upcharge for unnecessary mechanical work, like some shops might.

This is a fantastic group of guys, they know their stuff and they treat your bike like they treat…read moretheir own. Never taking my bike anywhere else. Five stars all the way.

Just called them to see if I could get my 2000 Goldwing in for an inspection . Instead of telling…read moreme that they were busy and couldn't get Me In by a certain date , they simply told me they couldn't help me and suggested I go to another dealer . For the last three or four times I've had work done I've gone to see these guys but I guess I'll have to find a new place and they don't want my business .

you get what you pay for the service dept is top notch best shop in town ive used daytona more…read morethan a few times always did the very best service possible

It is with great regret that I write this review for Daytona Motorsports since I've heard nothing…read morebut great things about them. Now keep in mind I haven never been to their location but visited their booth at the Vancouver Motorcycle Show and this was my experience dealing with them... There was a lady working at their booth that was completely rude to me at the show. She completely interrupted one person working there that was in the middle of helping me just cuz she thinks what she has to say is more important, and it wasn't! It's something that could've waited. I brushed it off at that point. I later saw a icon body armour behind the counter and she happened to be there. So I politely asked her how much that armour was, she told me the price as she was staring at a different customer. I was interested in purchasing it but clearly she had no interest in helping me. I can understand that it's was extremely busy. But she had just finished helping someone and she happened to be free. I specifically went there just to visit their booth cuz I heard great things about Daytona Motorsports. But I don't see it. Now I've posted this review on their Facebook page and it was deleted because I assume they did not want bad publicity. I get that. But I did not feel like a valued customer. Although the gentleman that did help me at first was awesome.

needed some work done on my '82 honda magna, Jim was very helpful and was really kind to me and my…read morefather, and he also gave us a great deal. I highly recommend people to go to this shop. Thanks for the amazing work guys!

Had some electrical issues with my 2007 VTX 1300C and also needed a tune up and some new grips…read moreadded. Jim was very helpful through email and spent time with me when I came in and looked over my bike and was able to do the tune up fix the electrical issues and got the grips on me no problem in just a few days. He also gave me advice and help for future modifications I want to get done. Took the bike out for a nice long ride after getting home and she runs beautifully and all the electrical issues have been fixed and the new grips are awesome. They have all my future business for keeping my bike running for years to come. Highly recommend them.