I was asked if I wanted to sign up (like any store you can have an account) I was NEVER told I'd be charged a monthly fee of $11.99, I didn't even realize until 3 months, almost 4 I was being charged! I searched up online that this is very typical of them and also have had lawsuits because of this yet here they are still doing this. Why are these employees not telling customers this information with it being such a big problem not to mention I always ask if it cost something to sign up for. My purchase was paid by card and that's how they got my credit card information. I looked and looked online how to cancel my subscription, but the only way to cancel this is by calling them directly. When I did call the guy still was trying to give me information as if I wanted to stay connected to it saying he would lower my price to $6.99. NO THANKS. I told him what is happening is wrong and this is why you have lawsuits against you and cancel mine immediately. Never again will I go here. Just please be aware when or if you go here of this, that is my point of this post. Ask more questions. If you want a membership perfect if not tell them not to sign you up. read more