Terrible customer service! My son waited 2 hours for them to ring his stuff up that he brought in…read more I went in to see what the hold up was and was told by the rude young man at the register that they get really busy on weekends. They were not that busy and I do not appreciate snarky brats! Will never come back to this location! Not good business practices at all. Shameful! This happened on Saturday, March 28th in the afternoon,

The "Blind Bags" are full of unwanted VHS and DVD content. I assumed they would be actual movies…read morebut the bag I bought was full of workout videos from the 80s and 90s.

FINALLY!!! A place that is geared for kids of all ages but has options for a birthday party for…read moreteens!!!! Since the pandemic, I have found that teens, specifically my twins, are more invested in spending time with their peers and while money or gift cards are always welcome, the gift of time is more important to them! We have just arrived in KC and saw this place in the mall and they had to come and check it out! The price is a stellar deal! They spent almost 5 hours today and are begging to go back their birthday is 8 months away and they are already plotting and planning a party! Would give higher stars if I could.

KingCade's been one of my favorite places in the mall for about four years now. I've been going…read morewith my friends pretty consistently, and it's been fun to watch the games and space evolve and change over time. $10 is a bargain for the time and selection you get. I have had employees add tips to my payment for me, which is moderately annoying, especially considering the only service one gets is being handed a wristband. I'd be more willing to tip if I ever asked for help, but I've never had cause to and the tip usually brings the cost up to weekend price (frustrating because I go on weekdays so it'll be cheaper).

My new favorite place to browse and buy vinyls. The guys are very welcoming and they know their…read moremusic. Great quality/value of products.

Love the organization and how helpful the staff are. The selection is great too! Found exactly what…read moreI was looking for.

Always a great and varied selection, very helpful staff, and can not bet the price on the booksread more

I'm decluttering and decided to sell some books. Most of them were on sailing. The store is in…read moreKansas. They pay in part on resell potential. There evidently isn't much demand for books on sailing. I made about enough for a latte and danish. That said, they took the books off my hands so they didn't end up in the land fill.

My husband and I were in the area today for breakfast and so we decided to go into this particular…read morelocation. We both separated inside the store and went to our genres of books we liked. The atmosphere is calm and relaxing and generally quiet. They have a Starbucks café inside to enjoy. They have a wide variety of books, music, magazines, and an assortment of other items. My husband ended up getting some magazines and I bought a journal. The service when we checked out was nice and quick, and the woman was nice. The books are generally more expensive because their new but they do have areas where there are inexpensive books and a variety of sales, they also have a clearance section.

Great, knowledgeable service employees, opinions very helpful. Nice to see a physical book store…read morestill thriving. Incredible selection, could spend days there and barely scratch the surface. Good Starbucks inside.

Great employees, well staffed at a busy time! Great selection of music at decent prices…read more It was my first visit and I was surprised to find myself there for over an hour! Fun place!

It's a good store. I wish the trade back cash value was more, I've been to game stores where they…read moreoffer closer to what the game costs. I know they need to make a profit as a retail store. It's kinda ridiculous the prices though. Staff is helpful. 4/5

While I was at the mall I was blown away by this store! This place has more movies and DVDs than if…read morea blockbuster was still around! The best part is is that all the DVDs, CDs, blu-Ray and even some video games that are featured here are mostly in alphabetical order! I nearly spent about an hour and a half checking out the store and basically reconnecting with my childhood. Prices here are pretty fair as well. Plenty of people are here at the store as well shopping around for the same reasons. If you're definitely over 30, this is the store for you!

I love love love this store Such a gem!…read moreThe books are good condition and affordable And I know they can't really help this but they have such a good verity! If I come in with a list I can always find the books I'm looking for and several copies to chose from The staff are so patient and kind And the place is super clean Ilove going here it's always such a good and fun experience

I would give 0 if I could. NOTE to store: My son inadvertently dropped off 3 books that had…read moresentimental value yesterday when he was dropping off a bunch of other books. When I noticed within and hour, he went back to get them. They told him they had already been processed and boxed. All the other items he dropped off were still sitting at the counter. I knew one of the books was old (hence had been in family for 60 years so sentimental), but I never thought your company would be so low as to not return it. I new something was fishy when the only 3 books that weren't supposed to go were only ones processed. I hope the $100 profit you get from my family's Childrens Bible Story book and the 2 copies of The Giving Tree with personal notes to me in it are worth it. My son is devastated of his accident, and I am missing the only thing I had from my grandparents.

I love Barnes & Noble Bookstore!!! I was in the Kansas City…read morearea, and had to go reminisce the old days of coming here. They have such a large selection of books. You'll find best sellers, fiction, nonfiction, romance, mysteries, sci-fi, history, religious, how-to's, cookbooks, comics, kids, and much more!!! They also have cool gifts and toys! There's greeting cards, bags, totes, music, and movies. Overall, a fun place to be! We had fun exploring new books. Hours of fun!!! The employees were very friendly and helpful!!!

Their staff was so eager to greet me and they were so nice! They have great seating options right…read moreby their Starbucks in store for reading and coffee for book lovers. I personally don't read a lot of books but being there made me wanna come back just to buy and book and read it there. Everything is so organized! If your in the area i recommend checking it out