It's the business office that's really sketchy: overpriced is a nice way of putting it. Asked which…read morewould be the better value, maintenance contract or just send out a technician to look; the answer was vague enough to make me wonder. Paid a bundle for a tech to look things over (including $99 just to travel 20 miles) and a few months later we ended up needing to replace a unit. We've worked with them for multiple years and finally gave up because of the poor value for our money. Unbelievable that other reviewers think their prices are great.

Our technician was polite and respectful of our property. Was informative about all that he wat…read moredoing to repair our A/C. Recommended!

Doris Day and Rock Hudson appeared in several movies together. Pillow Talk is the movie that is the…read moreaspirational model for every romcom since. Doris Day sang Que Sera Sera in at least 3 movies. Did she ever sing this song in a movie in which Rock Hudson also appeared? Question 2 Can anyone help me rewrite Que Sera Sera into an Italian aria for a baritone voice? I'm way ahead of myself here. I called Pickering Plumbers everyday for the last 10 days. Day 3 I started humming QSS while waiting for them to return my call. Day 5 I sang it aloud. Day 7 I sang it through gritted teeth. Day 9 I went outside and faced the approximate direction of their shop on Main Street in Amherst. I believe more could be done. I would like to transpose QSS into an Italian aria for a baritone. Perhaps this will get their notice because 10 days of phone calls ain't done shit.

Doesn't do anything right. If you want something done wrong, call Brenton Pickering. He installed…read morenew piping and a water heater for me... but not really, because nothing was to code. An inspector called out no straps and no relief valve. He came back to "fix" it and then wrapped the heater in straps, YES! BUT NOT SECURED TO ANYTHING. SO USELESS JUST FOR SHOW. Omg, sure he does plumbing, just not to any recognized building standard.

Installed our furnace in 2017. We have had condensation back up and water issues since. Today our…read moreheat stopped working. When i asked if we should use a different product because this one failed so quickly and that the furnace has had issues from installation on with condensation...they were immediately annoyed and are now refusing to come fix it. (i think they know they screwed up) mind you i have paid every bill with them having to call them back several times. i dared asked if we got a faulty product and should we go with a different brand blower. I should have switched companies long ago. It's winter and we have no heat. That's all you need to know about this company.

Called them Thursday afternoon because my hot water heater died. They were supposed to come on…read moreFriday to look at the job to hopefully do something for me on Monday. Waited all day Friday, only to get a phone call at 3 to tell they couldn't do anything for me at least through all of next week. Left me no time to call anyone else. Very unprofessional.

We just moved here and had to sign up for heating oil delivery, and Kieras Oil has been great so…read morefar! In comparing heating oil services, most of them have the same price, so the only difference is in the quality of their service (and their yelp reviews!). Kieras made our first oil delivery within a week of setting them up, and even called to make sure that we were not going to run out of oil, since they had to delay their delivery by one day. As far as I can tell, they keep track of when your oil needs to be refilled, and you just pay them for how much they add each time. Works for me!

Nothing but a great experience. Setting up oil service was fast and easy; the people on the phone…read morewere patient in explaining the different systems involved in oil heat -- I had never lived in a home with oil heat before. One night, the tank ran out overnight (because I forgot to check the gauge after coming back from a trip). Called Kieras at 8 that morning on a busy Monday -- we had just had single digit temperatures all weekend and I'm sure they were busy! -- but they came by 1:00 that day to refill my tank. I'm so thankful for the quick service; otherwise, I would have had a very cold night and probably a frozen pipe.

They were the only Plumbers that actually followed up and responded, other plumbers in colrain,…read moreGreenfield, Shelrburne Falls and surrounding areas, did not have the time of day for my mother, they all said they were too busy or completely blew my mother off and did not return her call. My mom is 70 years old, she really needed this work done. They came in and got the job done that day. They were professional and prompt. I would highly recommend them.

Avoid ward plumbing at all costs! They have totally screwed up so many jobs in west county over the…read moreyears it is amazing they have not lost their license. They do not even deserve one star! At our house they installed inadequate size pipes, did not insulate hot water pipes under a concrete floor, improperly installed radiators with no controls and put in a bathroom vent pipe at such a skewed angle (not plumb) that the first winter bent it over tearing a hole in the raised seam metal roof so that entire section of metal roofing had to be removed to replace the bent pipe and the metal roofing. BEWARE OF THESE HACKS!!! We have spent more replacing and repairing their shoddy work then we paid them to do it in the first place.

Water heater died. In less than 24 hours a new one was installed…read more Expertise and quick service.... can't be beat. Thanks , Jim G.

Am/pm is the right choice. Professional, timely and they did a great job. We have used Mitch and…read moreScott for several projects over the years. Always satisfied. If you need a plumber we would highly recommend Am/pm. Peter P.

Dan is very thorough and professional. I had an emergency pipe break repair needed; he was at my…read morehouse very quickly! The break was repaired and I was able to get back to my daily routine. His wife keeps his calls organized so that he gets the job done in the order of necessity! Dan's Plumbing does quality work at reasonable cost!

When we called, the phone was answered! That was the first great experience! Dan was able to come…read moreand address our issue within ten days. He knew immediately what the problem was, and fixed it with a needed improvement to prevent the same problem from happening again. Great service, great guy! Highly recommend. Geoff and Sally Crowther

Just before Christmas, and in the middle of a snow storm, our water heater started leaking all…read moreover. Within 30 hours, we had a whole new water heater installed. Very happy with the service and response time. Very nice people, too.

Our water pump failed. When he showed up he didn't have the right tools so he had to drive back to…read moreGreenfield to buy them. He charged us for the driving and shopping time. He couldn't fix the problem that day and didn't come the next because he also runs a snow plowing service. Long story short, he took three days to do the work, charged us for his mistakes. I researched the going rate for plumbers and the range was 40 to 140 an hour. The $140 an hour, is what a master plumber with years of experience can charge, and it was what they charged us. After mentioning this and the idea of paying for his unpreparedness he lowered the bill, but certainly not to what should have been more reasonable. Would suggest you find someone who's overblown sense of competence is not followed by an overblown bill.