We've used Mutterly love to groom our golden doodle for about 1.5 yrs now. We go consistently every…read more6-8wk. They never were as good as his old groomer and frequently gave him patchy spots, especially around his legs and neck, but it was never enough to complain about. What motivated me to write this review was just today we pick our boy up from the groomer around 4pm and took him for a walk this evening. It was dark, and we were shocked to see when we came home all 4 of his paws were bloody. They trimmed the nails on all 4 paws past the quick. We called to tell them and to make sure the person who did his nail trimming knew they caused all 4 paws to bleed. The person we spoke with told us it is normal to cut to the quick and keep it short. They said this happens when "we don't keep up with his nails". But he had gone for grooming 6wks ago and walks about 2.5 miles every day. So his nails were not long to begin with. They told us to apply some Kwik stop to his nails and he would be good. They did not offer any compensation. They simply told us the who did his nails "usually does keep them short". I am not a groomer, so I cannot say if this is normal or not from a technical standpoint. I can only say in his nearly 5 years of being groomed, we've never experienced this before, and Mutterly Love seemed pretty convinced it was normal.

We have only boarded our " senior " dog here a few times when we could not find a friend to watch…read morehim. Cooper is a Cockapoo & is almost 15 years old. He tends to get anxious in certain situations but I am happy to report he did exceptionally well at Mutterly Love. That is a great testament to the friendly, attentive staff. The facility is clean and well run. The best part is you can pay for ur pet to have a bath before you pick them up! Cooper always comes back smelling really good! I would not hesitate, call Mutterly Love today! I promise you your pup will be in good hands.

Always friendly people. Love the $10 coupons after spending a certain amount of money. Prices and…read moreselection are good, too.

Took back a 27 lb bag of greenness dog food that was making my dog very sick. I bought the bag a…read morecouple weeks ago, but didn't look for receipt as I had used my rewards card I assumed they could look up. I was told that without receipt I could only exchange for the amount (55.99). This was NOT a problem as I need dog food that my pet can eat. I picked up a 13.5 lb bag of Chicken Soup for the Soul that was 39.99 and had an attached coupon for $6 off and two 4.5 lb bags of Chicken Soup for the Soul dog food that were each on sale for 11.99 and each had a $3 off coupon attached. Because the manager pressed the wrong button in entering the coupons and instead hit "Manual MFR coupon", it completed the transaction before allowing him to enter the $6 off and both $3 off coupons. He said I could have the one 13.5 bag and one of the 4.5 bags (not both) and that I could take the two attached coupons from those two bags ($6 off and $3 off) to use on another purchase later. He was mostly concerned that his drawer would be off by the $4.25 amount that his manual coupon press did not print. He could not void what he had done, so I walked out with what he would allow. The $40 bag minus $6 and two $12 bags minus $3 each should have been $54. I should have been given both of the 4.5 lb bags in exchange. Unfair transaction because manager did not know how to ring the exchange and pressed an incorrect button and also could not void his mistake. So, life goes on and I am concerned for my sick dogs recovery. Beware of greenness dog food and beware of --- "200% guarantee" - that was printed on my exchange receipt. Thank for reading and following along with this easy math problem and my experience. Lessons learned. Have a nice day.

Our family had a wonderful experience with GLB. Last summer we brought home a sweet Standard…read moreBernedoodle. From day one he was a great fit for us. He is gentle with our other pets- even the chickens. He is always eager to learn and enjoys being a part of our family's activities. Anna went above and beyond to help us pick the best pup for us.

Anna has nothing but been wonderful answering all questions immediately and great suggestions with…read morefeed,products and training.

Tina has been my groomer for about 6 years and they are WONDERFUL…read morecan not say it enough, very reasonably priced and treat all animals like they are their own...i would HIGHLY recommend to everyone!

It is so apparent how much the girls at Jazzy love dogs! They treat their clients as their own and…read moreare professional in their business practices.

When they replied to my review they didn't mention that i had a current prescription for the food…read morefrom our new vet. I wanted to buy locally, but I will have to use a national chain like chewy.

avoid at all cost! every so called dr here should be ashamed of themselves! clearly not in it to…read morehelp sick animals. we are from out of state and staying with friends. dog has emergency. we drive 3 hours roundtrip to er. told follow up with primary or find local to where we are. because we are not existing clients this shithole refuses service for one thing that needed to be done which we wiuld have paid for as well. never asked for anything free. explained entire situation - shared all er paperwork and still no. then had the nerve to ask if we would like to put our info on file in case we needed anything in the future. f you! i feel for your existing clients knowing you all truly do not care! disgusting!

Best home away from home for your fur babies. Wonderful owners who love and take care of your…read morebabies as their own. Tucked away in a beautiful country setting. Your pets will thank you for it. thank you for taking such great care of our Molly

I've worked with this breeder on two different occasions with a few years in between and consider…read moreher a very reputable breeder with more than 25 years experience. She takes great care of both the breeding females and the males she uses as studs. Her puppies are in her home and socialized with her own kids/grands. I would recommend Silver Harbor Havanese to anyone seriously considering a solid breeder for their new family member.

I am a doggie mom to Otis, a pup from SHH. He came to me crate trained, healthy, socialized and…read morepaper trained. He was top of his class in puppy class and is in training to be a therapy dog. He's smart, loving, inquisitive, social and loves people and other dogs. His playmates are my two cats, who were five yrs. old when he joined our family. My vet said he's a very healthy pup. He came with a "layer of fat" that she says a lot of pups don't have...it's a good thing. I appreciate the healthy start (physically, mentally, and socially) that SHH gave to Otis. I saw Mary O.'s review and this was NOT my experience at all. I didn't place a deposit for Otis. I met the parents and Otis' siblings as well as pups from another litter. D. sat with me, answered all my questions, which I had many. She also gave me her vet's name and phone number.

Pearl and Jami are awesome! So good with all the critters and very professiona…read more thank you

In December, my mother took our schnauzers (my dog: Oliver, and her two dogs: Coconut and Ardmore)…read moreto Clipper Creations for a routine grooming. We had taken them CC once before and had no problems when the owner, Pearl, was there and groomed them with an assistant. This time, Pearl was away at an appointment, leaving her assistant, Katie, to groom the dogs. When my mom dropped our dogs off, she spoke to Katie. Katie asked if she wanted for the dogs to have the standard schnauzer cut. She replied "Yes", but said to "do what you can" as their coat had some matting. All three dogs had moderate matting to their lengthier belly and legs, minimal matting to their beards, and no matting elsewhere. My mother picked our dogs up right before CC closed and was trying to quickly pay and get the dogs home after a busy day. She paid an extra $5 for each dog for a dematting fee and assumed all was well. Because she was in a hurry, she didn't inspect the dogs before paying. Upon getting into her car and turning to look at my dog, Oliver, who was the only dog not in a carrier, she was overcome with grief when she realized Oliver, a schnauzer, was completely shaved - all one length, with no beard or eyebrows to speak of. She cried the entire car ride home, not only with the sheer fact that the dogs looked completely different - ALIEN, but also because I planned to get pictures of the dogs with my newborn baby. Coconut the dog's beard and eyebrows were maintained. Understandably, his legs and belly were shaved down due to matting. The problem lies with Ardmore and Oliver: while they had minimal matting in their beards, no more or less than Coconut's, they were nonetheless shaved completely off. And their eyebrows, which had NO MATTING in them, were shaved completely, also. They looked like rats. No semblance of a schnauzer left. Our dogs' beards have been much worse off at other points in time, but no other groomers chose to completely shave their beards. At times, groomers have chopped them down significantly, but still left some length so they they still had the appearance of a beard. And we have never had the eyebrows shaved. So in a nutshell, shaving the belly and the legs: totally understandable. But it was not at all necessary to shave the eyebrows and to completely shave the beard. We believe Coconut was groomed first. Katie put the effort into grooming him properly. But for whatever reason, she chose to take the easy way out and put no effort into Ardmore and Oliver, and with no difference between the three. In discussing the matter with my mother and father, we deduced the following: we have had four dogs over the course of 20 years, yielding approximately 74 grooming appointments, with 8 different groomers. In this entire time, we have NEVER had such TERRIBLE haircuts. NEVER. And we have NEVER had such terrible customer service. And THAT is what bothers us most. We called Pearl the next day to discuss the matter and to hopefully attain some sort of compensation and validation of our frustrations. Pearl repeatedly asked how long it had been since our dogs had been groomed, implying the dogs were matted to the point where nothing could be saved, and that this was our fault. This point is moot as the eyebrows and beards, our chief concern, were not effected. She then said she needed to speak with Katie before she could say anything more to us or do anything. Again this is moot if the eyebrows were shaved. Nothing Katie could say could explain that. As we argued these points, Pearl admitted she couldn't explain why the beard and eyebrows were shaved. But with the same breath, she would repeatedly ask how long it had been since they had been groomed. She then said "Well, I don't know what you want me to do about it." To me, it is ridiculous that a business owner cannot offer any form of compensation to appease a disappointed customer. She either couldn't think of anything, or she didn't care. I'm pretty sure it's the latter. At some point, she hung up on us. Deliberately. Not good business. We were going to suggest either a refund for a portion of the money, or a free haircut several months down the road, where she would of course attempt to adjust their cut to appear more schnauzer-like. We were not granted the chance to suggest this. She did not give her business the chance to redeem itself. Had she been more amiable, taken some responsibility, and offered SOMETHING to rectify the situation, we would have felt better and would have gladly returned to her business. However, Pearl has shown us that she doesn't care about her customers, and I assume she doesn't really care about the loved pets whom she and her employees groom. I implore you to reconsider taking your pets to Clipper Creations. While 1) Hair grows back, 2) It's not that big of a deal in the grand scheme of things, and 3) We love our dogs even though they are ugly, I refuse to do business with someone who treats their customers in this manner.