Needed something specific for my yard, and Tractor Supply was the only place that had it and at a…read moregreat price! Always love to go to Tractor Supply Co. because it's like a general store almost. Besides the equipment, tools, chemicals, and feed, TSC also has regular pet food, live chicks and ducks, home decor, seasonal decor, and nostalgic candy and snacks near the checkout for your snack. I've also gotten some unique gifts for family that you can't find in run of the mill stores.

My husband usually does the restocking of our sweet kitty's food. However, today I made the…read morevisit. The staff at this Pelham AL location are wonderful. I was greeted upon entering, and by the time I was over in the kitty department another staff member (Lena) greeted me. Lena was handling the fish/aquarium area and noticed I was "looking" for a Hills Science product. She came over and helped me locate the food and help decide on which size bag. I would recommend this store to everyone. Even during the checkout process the staff asks if you found everything you want - just a great group of "friends". I even got $8.00 off our total since hubby belongs to the Rewards program ;-)

Cleanest pet store I've ever been to. No unpleasant smells and well stocked and organized…read more Staff was super pleasant and not irritated that I came in late. They have bulk pet food items like a pet deli treats. It's like a Whole Foods for pets. There were no cats here for adoption on the spot but every weekend during the day they have Kitty Cat Haven come with their foster kitties for adoption.

I love Petsmart! There's something for anyone who has a pet or knows someone with a pet!…read more We visit for new fish for our tank, healthy food options for our dog, and for cute sweaters and shirts for our little Shih Tzu. The store's staff are helpful and supportive of all pets owners. The store is clean despite the occasional accident, which is tended to quickly.

Customer service is not the top priority. My dogs whine, cry and try to get away when we go for…read morean appointment. I sent this letter to their corporate offIce. We have been loyal customers of PetSmart for over 13 years, utilizing your grooming services, retail store, and veterinary services. Until this experience, we have never had a negative interaction. When I recently called to schedule grooming at the Alabaster location, I was treated in a disrespectful and condescending manner by the store manager. During the call, several negative claims were made about my dogs' behavior. This was both surprising and concerning, as all prior grooming documentation consistently describes my dogs as "great," "sweet," and "loving grooming." Had there ever been legitimate behavioral concerns, we would have addressed them immediately and apologized to any staff involved. The manager listed alleged incidents, including one dog urinating in a kennel--which is not unusual for a 13-year-old dog who may be anxious during treatment--and another dog allegedly biting when her legs were touched. This latter claim is particularly troubling, as this dog has never exhibited aggressive behavior toward anyone. The tone and cadence of the conversation were unprofessional and dismissive. As a result of this interaction, I have requested to be removed as a customer. I will also be sharing my experience through appropriate review channels and with others in my community. Once I obtain the manager's name, I will include that information in my feedback as well. Thank you for taking the time to review this matter. Tracy

Wants paid up front but will not allow you to see the puppies until after you pay. Very sketchy…read morepeople.

I haven't been there yet, but I heard the service is awesome so I will rate it a 5 star yay!read more

This business knows how to do their jobs, I would recommend them to anyone with any kind of…read moreanimals. I have used their in house grooming , also bought many fish and animal products from them. All the folks that work here are very helpful and understanding.

We came here to support the Tuscaloosa Metro Animal Shelter mobile adoption…read more The store is extremely clean. They are relatively new, so there are not yet stocked with small reptiles or animals. But they had a good selection. If dog food, leashes, and cat and dog toys. People who work here are very friendly and helpful If I lived closer, this would be my go-to pet shop.

great store. friendly staff, animal cages are clean and store is well kept. been coming here for…read moreyears

Store was clean and neat. Looked a little empty on some product. Old man is nice and he sells…read morerabbits