I took our dog to Knotty Dog for a hair cut. I've always used Petco in the past just because it was…read moreconvenient at the time. However, we will be returning to Knotty Dog from now on. The staff was great, Apollo looked great, and the pricing was spectacular. Amazing experience and will definitely be back. We still love Knotty Dog - so amazing!

Love the folks at Knotty Dog. They show my pets the same loving care they show their own. I trust…read morethem and look to them for all kinds of pet questions. In fact, to ensure my pets stay clean and healthy, I book my appointments in six month blocks. That way I know they'll always look their best for each holiday or special event. I can't say enough good things about these guys and how great I feel having them on my side. They are always accommodating of any special needs or requests. Anything from pet sensitivities or allergies or health or mobility concerns they've always got the best interest of your pet in mind.

First time foster fail dog owner here. (Thanks pandemic) I'm pretty clueless. But the staff has…read morebeen amazing. Started my baby at daycare and LOVE that I could see a picture of her or a short video on snap chat. I quickly became THAT pet mom with daycare screen shots on her phone she sent to friends. The drop off and pickup is very quick and easy. When I realized I would need to board her last minute, I called and they were very accommodating. My baby seems happy and tired when she leaves there. And all too eager, in my opinion, to jump out of the car when we arrive. The owner is attentive and friendly. Highly recommend this place for anyone looking for a clean indoor daycare or place to board their pup.

Wags is a top notch place. Staff is amazing and really care about our pets. My labradoodle has had…read moresome brutal haircuts due to groomers not being knowledgeable about doodle hair. Wags listens to what you want and discusses what will work best for your animal. Merritt and her staff are great!

The staff @ Chelsea animal clinic are fabulous. Always polite and helpful. As for the Drs, the are…read morevery informative on my dog health she is getting older and needing extra care.

Initially I was impressed and the refusal to vaccinate my dogs that suffer from allergies based on…read moresome travel guidelines not set in stone is sad. The condescending "customer service" received on a call today was pretty bad. I've been in customer service for 25 years and would have been let go if I tried arguing or talking over a client. I guess that's where we are today. I hope to discuss tgis further, as I had asked 3 times for the vet to contact me directly. I truly hope I don't need to drive 45 minutes one way after requesting a call. You pay for these people to earn a living and they treat you like you don't matter.

I had the best experience here. My dog is older and hasn't like to go grooming and these ladies…read moremade him feel like a King ! He came out with his head held high. I wouldn't go to any other groomer. Jade was professional and made him feel comfortable as soon as he entered the boutique. They bonded immediately. He looks and smells the best . He can sit on the sofa now!

Great people, very friendly. Local small business dedicated to great service. Very good location…read moreand easy to get in and out.

I've gotten my dog groomed here for 3 years. As a pretty consistent customer, I've worked with…read moreEmily and Eli when they had to reschedule me last minute or cancel. I was unable to make a rescheduled (by them) appointment and called but no answer. I took my dog there for a new appointment and was told that the price would be the same as usual ($90). After 3 1/2 hours of my dog being there, (no bath no grooming) they tell me over the phone that I have to pay $120 before they start or " just come get your dog". Of 3 years of my dog getting groomed, I've never had to pay beforehand. When I get there, I try to clear confusion but I get over talked by the groomer. When I ask to get my dog and leave, he tells me that it'll be fine if I just pay upfront. I demanded my dog and we left.

Our pups seem to love going to Emily and Eli. They are patient and always perform an excellent job…read moreon our pups!!!

So pleased that the groomers here can handle my very lively mini australian labradoodle, you know,…read morea mutt but very lively. He always looks and smells amazing when he is done!

Shelby gave my boy the cutest cut today! Highly recommend. He smells so good and she listened to…read moreexactly what I wanted! The bandana was the perfect touch!

I don't know about their animal care. Was not able to talk with anyone…read more Made several calls at different hours for two days. They would answer and put me on hold, said they would get back to me. I hung up each time after 10 minutes or so.? Maybe they were short handed or really busy. I moved on, called 2 other vets got my question answered and a time to schedule an appointment. Getting 2 cats fixed, we have to wait till they reach 6 months of age. Two stars for answering the phone.

Love whole staff. Friendly and very caring about your pets. Reccomend 100% . All 4 of my dogs love…read morethe whole team. They are very gentle with my dogs.

Natalia was amazing with my Hampton!! His cut was exactly what I was looking for. The service was…read morealso very quick!

my friend got her dog dead from this place ! pet owners be…read moreCAREFUL ! Drop off the dog alive ! And came back with a dead dog in Amazon box !

They take great care of my pups. They seem happy to go to the groomer. When we drive up they are…read moreexcited to be there. They do a great job grooming my three Yorkies.

I take my doodle baby here every 8 weeks! They do an excellent job and are always sweet!read more

I scheduled Tabitha to groom my dog at 12 noon on Wednesday. She was a no show. I messaged and…read morecalled. She said she was delayed. No problem but she never showed. She has refused to refund my $$$ which was 3 times more than I normally pay. I trusted her. Ive learned my lesson. Take your fur babies to a trusted groomer.even if it isn't convenient. Refunding my $$$ would be the right thing to do but she refuses. Scam. Do NOT use this so-called business. Sad. ​

From the owner: I thrive on working with my customers. I will work around any schedule. Day or night, early…read moremorning, or those "hard to accommodate" schedules that always seem to prohibite certain daily chores likes taking your fur baby to the 9-5 groomers.