They just cleaned the inside of my macbook pro. I needed the service right away and I got my…read moreMacBook back after 90 minutes in perfect shape. On top I got some useful advices regarding heat management. 59,00€ (incl. VAT) is totally fine.

For those English speakers who find themselves in Berlin with a broken computer and no clue what to…read moredo or where to go. You must look no further. Imazing, simply said, is the best experience I've had with a service store in all my life. If you're looking for quick and quality computer repairs Imazing is the solution. In the past month my computer broke twice! The first time they were able to repair it in under a week. Although it was expensive, it was nonetheless very much worth it. Yesterday, one of my startup disks failed, leaving me computerless. I was under pressure for a deadline and didn't know what to do. I called Apple who booked me an appointment with Gravis today. They said they could not troubleshoot the issue and it would take 12 days. Then I went to Apple, no appointments for the next week. With nowhere else to turn I went to Imazing. An hour later I was on my way home with a fixed computer. HIGHLY RECOMMENDED!!!

Not only were the two guys who were working here super chill and helpful-they fixed my computer,…read moreopened it up, explained what was wrong, gave me appropriate estimations of how long it would take to fix the problems with my MacBook Pro-but they then fixed my computer in less than one hour for a good price (around 70 euros with parts). They also speak English. As good as it gets for me. Thanks so much!

These guys are very good and honest. They speak good english and they fixed my mac for a fraction…read moreof what other shops quoted me. My trackpad wasn't working properly. A couple of shops (including betterworxs which by the way I found very unfriendly) quoted me 170 Euros to change the trackpad and they would keep my mac for a week. These guys opened the mac straight away, cleaned the trackpad and my mac is now working perfectly. I gave them 10 Euros for their time and their honesty. I would strongly recommend them. Not always easy to find honest guys. Max

indat - the shop two go for personal computer. It was 95 when I bought a PC there - it's still…read morerunning. Loudly but without any repair. All the machines I ever bought there have been excellent - both in price/value and fine quality. The team is competent, reliable, flexible, quick, and friendly- they do spell Service with a Capital "S".

Klein aber fein. Ich kenne viele andere Computerläden in Berlin, bin aber selbst seit über 8 Jahren…read moreKunde dort. Reparaturen gehen relativ schnell und der Preis ist fair. Zusätzlich gibt es wirklich fachkundige Beratung. Einfach mal ausprobieren!

Terrible, terrible, terrible service!!!…read more The owner of the shop has been treating me like a dummy who doesn't understand anything and that they can shamelessly milk and waste my time. I've been waiting for this shop to improve for the course of two years and have never written a bad review during the entire time - they're the closest repair shop to my house and I've been forced to go there a few times for lack of other options (though from now on I will avoid it once and for all!) First it was data restoration that forced me to use their services - it would always take not 3-4 days like they claim, but around two weeks (two weeks with no laptop that i have to use for work!), then the old laptop became a bit slow and at some point wouldn't start - they claimed its hard-disc died - it didn't (as i've managed to fix the operating system by my own the same week) - but i needed a fast new laptop and urgently - and they started representing Terra, a little German manufacturer, and since i didn't want a Mac - I took the first thing that fit my requirements - it was extremely expensive for a non-Mac though (nearly 900 euros) and it didn't come with a burner - so they offered an external - what i didn't know was that the burner had been opened and used (no idea how many times, whether occasionally or frequently) while it was sold to me ''as new'' for a price that was even a bit higher than what it went for normally. The laptop itself started having numerous problems immediately: the cursor was jumpy from the beginning, it would get frozen and needed breaks often... but then, just under a year of usage - the screen's hinge broke and the screen was barely held together by the other, the sound output stopped working in stereo and only one channel would work, many of the keys didn't respond at all and the webcam stopped working... the computer wasn't dropped and hit or anything of that sort. - I stopped by the store and the owner sent me home saying he'll call Terra about parts and call me back - he didn't - i called a week later - no update - two weeks later - ''They said you'll have to replace the entire machine, it'll cost 250 euros'' - and they refused to even look at it in the store - the owner then explained my husband on the phone that ''since they won't be making any money they don't see the point in fixing it'' - since it is still under guarantee. Wow! Should have trusted my gut feeling and avoided Inter-Technik all along and just looked for a different repair store, one that respects their customers. :)

From start to finish it was a comedy of errors, but in the end it wasn't funny at all. I brought in…read morea hard-drive that had very precious photos and videos that I needed for a film I was editing. The person who checked it in said they would get back to me in a week or two at most after running some tests. I was asked to pay 116 Euro up-front which I paid in cash. I left feeling hopeful. No one called after two weeks so I checked back in and was told that they were still working on it and that someone would call me with an update. Another week passed before I had to call again. This happened three or four times where no-one returned my call when they said they would. I was completely in the dark. Finally I went in and was told that there was nothing they could do to save the data. This was almost 2 months after I brought it in. Turns out the intern did something wrong, the person who was supposed to check it and call me went on vacation, and so on. It was at this point that they handed me back my hard-drive and asked me to pay 116 Euro... the same 116 Euro I paid in advance for nothing. Another mistake tacked up to the intern. With so many stars on Yelp I thought I was in good hands but somehow I slipped through them. This was over a year ago that this happened and it still makes me angry. Writing a review was the least I could do. --- happy ending is I took it somewhere else and they were able to recover what I thought lost forever. The time I lost dealing with inter-technik I'll never get back.

You can be assured that your machine will be fixed here faster and cheaper than anywhere else…read more Super technician with his heart completely in the right place. Words are probably not enough but THANK YOU nonetheless!

I took my computer to be repaired there. I was asked 250 eur. I payed and it worked for one week…read more Then It crashed again, for the same problem. Then I took it again. Then it took me one month to have the computer back. when I received it, it was paralysed. It did not work. I took it again and the guy told me that the computer had another problem. Then I told him that I was not informed about this new problem. And he did not want to take responsibility on it. Basically I have the computer broken for a problem that was not there when I took the computer, and I was charged 250 eur. I strongly recommend not to take the computer there. Bad communication, unkindness, work not finished, no responsibility.