Exceptional Service with KENNY... For the moment I walked…read moreinto Mattress Direct Store, Kenny greeted me warmly, introduced himself and asked me thoughtful questions about my sleep habits, and budget. Then, he showed me several mattress options suited to what I had described. He explained the features clearly: foam density, firmness levels and manufacturer's trial period and warranty. My experience was professional, informative and genuinely customer-focused. His product knowledge was exceptional. The entire process reflected professionalism and integrity. If you are looking for expert guidance and outstanding customer care when shopping for a mattress ask for KENNY . I highly recommend him

Staff was rude to me and my guest. Waited a long time to get poor service. Duane was very…read moreinconsiderate. Will be shopping elsewhere.

Spent a great deal of time researching and reviewing mattresses. I have a bad back so need a firm…read moreone. Sales people convinced me the one I bought (Serta) would be and stay firm. Not much more than a month later after I bought it, the mattress is beyond sagging, it's like a hammock. I'm a tall 190lbs, so like, this shouldn't happen. Researching this on the Internet, all I find are horror stories. Company says make a warranty claim. Sounds like a pain and the run around before they screw me over. I had to put down a $10 deposit and the manager Matt kindly dropped off to my office a 2 x 4 block of wood and some string. Said hang the string over the bed and put the block where the sag is. Right. How dumb does this sound? So I did it and as instructed, took pictures of it as well as the mattress and box spring. Was told that If the bed has no stains and the string covers enough of the block, then the company will cover the warranty. Really? So, I sent the pictures in on a Friday. Amazingly, just the next Monday they messaged me to say that they are going to cover the warranty. My faith in humanity is restored, and I've changed my review for one star to five stars. Matt went above and beyond. Still, very frustrating and stressful situation. Not at all happy with Serta, but Mattress Direct is now OK by me. They did the right thing and helped me out. That in itself is impressive.

Perhaps the most efficient service I've experienced. All of the associates were professional and…read morewelcoming. Susan didn't push, but helped me find the mattress that fit my needs and budget. I was in and out in around 10 minutes.

I was shopping for a new Mattress, mine was 35 yrs. old & had been perfect for me. Double sided…read morepillowtop, which apparently is no longer made, & can't remember brand but of course no longer available so I had to start all over! I went to 2 big Mattress shops with no luck for a few reasons. First, I have a very high antique canopy bed so needed a mattress 8-10 inches high, NO HIGHER or I wouldn't be able to get on or off it even with the stool I now use. Very hard to find today. For some reason the 2 stores were pushing a boxspring that is adjustable & would raise your head. I didn't want that! Sales personnel was very pushy & kept insisting I would love what they had even when not what I asked for. At age 80 I know exactly what I like & what I want, they do not! So I left & began looking on line but most of those were either shipped in a SMALL box or took weeks to ship & receive. Then I saw Beds4LESS, a locally owned store owned by Jason Feder. He is also the salesman so there all the time. Jason is delightful, engages his customers to find out exactly what type of mattress you are interested in buying. NO pressure to hurry & buy. Very impressed when another buyer walked in & he greeted the customer, told him to please look around without missing a beat with or leaving us. Unfortunately he didn't have what I wanted but was about to get a new shipment. I left, looked more & went back several days later. I bought a 10" mattress & bought a smaller (5") boxspring on Amazon. I would positively recommend both Beds4LESS & Jason.

I am going to echo everything everyone else has said on this page. Jason is awesome! I went to…read moreBeds4Less looking for a plush King mattress, and Jason totally hooked it up. He wore a mask the whole time and I felt very safe shopping because of all the Covid precautions that were taken. It doesn't look like they may have a lot of mattresses in the showroom, but they have a whole warehouse that sometimes has 50+ mattresses back there. I only bought a mattress and not a boxspring (I already had an adjustable one), but so far, no complaints! Have slept great for the last week. The deals are really great here. They aren't kidding when they say, Beds 4 Less! I ended up not opting to get it delivered and picked it up myself. I wouldn't recommend skipping the delivery option. Getting the massive mattress upstairs with a friend was a DOOZY. Def would opt to use the moving company they partner with next time. You can also finance a mattress through SNAP and if you pay it off within 100 days, you don't pay any interest on it.

BEWARE DO NOT SHOP HERE..... we purchased a Mattress 10/19/23 and it is falling apart and it has…read moresink holes in it ..... Now they are claiming it was a close out so there is nothing they can do. It became a close out after we bought it WOW BEWARE of these THIEVES !!! BBB has been contacted

Best place to buy furniture. Tony was a great salesman. He was extremely helpful and friendly. The…read moreprices were great and the furniture quality is top notch. We will definitely be going here for all of our furniture needs.

I was raised in an mid century modern home. Who knew that I would come to love the clean classic…read morelines that seem to interact well with my funky eclectic style. One day the Pirate says: I'm tired of all this bargain basement, thrift store, upcycled, found on the side of the road crap we have. (maybe he didn't say bargain basement or upcycled, but he was wearing an eye patch....no that's not true....maybe drinking whiskey at 9am? Yep definitely true) I saw a review for this place and popped in one day.......Ohhhhhh.......Ohhhhhhh....... yep I was in furniture store love. It's not cheap, nor is the quality. So the Pirate is tired huh....Well I'm going to get exactly what I want then. Our affair started with several trips to view a davenport, that's what my MamaToo called hers. It needed to double as a sofa and comfortable bed for guests visiting. Davenports tend to have boxy cushions that can be removed revealing a day bed sorta thingy. I went maybe three times over several weeks. It was an investment afterall. Katie was there from the beginning to help, no pressure...take my time...she'd send pricing quotes for different configurations and pictures, did i need a swatch sample? I gave my orange retro couch the old heave ho and passed it on to a herb smoking musician and have never looked back. Next came the side table a few months later Then they had a warehouse sale and we bought a sideboard ( Ohhhhh I love that piece) then another side table for whiskey for the pirate.... a few small gifts for friends over the years from their in-store selection and various pop up shops they host. Katie was my gal.....who put up with my thoughts and hesitation to invest.... never any pressure Then I bought a new dresser (I dragged my old one onto the side of the road, helping a man load it into his truck....hey...why I am loading it.....) and then I bought a slim book case that I had been eyeing for months was snagged at their showroom sale. Of course I needed the nightstand match now....so I bought that. and then one day i looked around and I was finished...no more to buy....no more...nope.... Over the last 3 years I have loved everyone and my darling Katie..... AND then my gal hooked me up for a VIP sale..... probably the best deals ever and since dear Angelique needed a desk, I picked up a desk top and a single chair......and a market umbrella for future festivals and what not. The Pirate doesn't complain anymore, but he still drinks Whiskey at 9am. He is happy with my choices and considers this mid century modern look his now......I need a bigger house or a new studio...sigh tell them CrazyRe' sent you

I'm not really in the market for furniture at the moment but stopped into this store to see what…read morethey might have that was in the gift item/housewares category. They didn't have tons of gift items when I was there. But they did have some pretty amazing modern house decor. As befits a store selling modern furnishings everything was clean and well laid out. The store was easy to move around in and everything was clearly marked. The staff seemed to be in a meeting when I arrived (30 minutes before closing) but a salesperson did offer to help me and the one other customer in the store. She checked back in with me while I browsed but was definitely not pushy. I really want/need the copper chair they had on display...but first I'd have to figure out where to put it.

Great customer service! Ace & Ke made this a great experience! I always shop here, this location…read morealways has the latest & good quality furniture for affordable prices!

Absolutely love Scandinavia, the selection of sofas and recliners is the best in the state!!!…read moreGregory is so helpful and informative.

This place was extremely wild. They have zero gravity chairs that massage every bit of your body…read more Incredible.....

We moved in next door to STAT and couldn't have better neighbors! After we signed our lease, I went…read morenext door to ask if they could help us set up our office space. They went above and beyond what anyone could ask for when ordering office supplies and furniture. Their team came in, and set up 4 desks, hung two white boards, and left a sweet note welcoming us to the block! Their kindness and hard work are some of the best I've ever worked with, and I know as we expand, we will only be using STAT to service our office needs. Pros: Trustworthy, timely, honest pricing, GREAT product, attention to office details Cons: NONE!

At the beginning of the quarantine of 2020, I quickly realized that my chairs I had at home were…read morenot up to standard for working from home. I had emailed STAT, and they promptly responded that they usually assist actual companies and not individuals, they sent me links to look at things. While I did not choose in the end to go with them, the fact that they were so willing to help was amazing and generous. Thank you for your customer service.