Had two Sea Doos serviced in Conyers (purchased from Mountain Motorsports but different location)…read more Paid over $800 for the servicing and before I left asked specifically if the keys were in the PWCs. Was told yes. Trailer over an hour away only to find one key not two so can't use one. Call and they say yep they forgot one. Ask them to get my keys sent to me by next weekend so we can use both sea doos. Next weekend comes and no keys. Said they mailed it when I called. Perhaps spend the $25 to overnight something since u messed up my $850 service. Obviously not the end of the world but missed three weekends on the water by chasing them around for my keys. ​​

Said delivery was free and day of delivery charged me $200 and wouldn't deliver until I pic after…read morewaiting for two hours at the time they told me

Drove 45 minutes to look at a four-wheeler for our child and left within minutes. Staff was…read moredismissive, condescending, and rude from the moment we walked in. Simple questions were met with attitude, and the overall vibe made us uncomfortable doing business here. Checked reviews while there and saw many similar complaints. We chose to take our business elsewhere.

ATV worked for one day. Had it repaired under the warranty. It wouldn't start, it had a dead…read morebattery, needed the front brakes adjusted because they weren't working, had a gas leak, needed a new carburetor. THIS IS A NEW ATV. I had it fixed it worked for one day again. It now will not start and has another gas leak in a different place. I called stating I wanted to return it. They said no returns. I asked to speak to the owner they told me the owner is in China. They want me to spend money on a truck to bring it to them to have it fixed again. When I got angry over the phone the guy hung up and now will not pick up the phone when I call. I now have $1000 ATV that won't start.

In and out last year purchasing my 1st bike. Roderick was super helpful and checked on me a year…read morelater inquiring on my status with the bike. Great customer service.

Let me start off by saying that I've tried several times to get my problem resolved via staff, but…read moreit unfortunately feels like it's not going to happen. I originally took my kids Polaris Outlaw to be serviced. It took more than a week to get a diagnostic, which wasn't a problem whatsoever. I worked with Conner who eventually game me the entire rundown of cost for parts and labor. I then in turn took an extra week to get to the shop to further dive into what the repair would look like. After the discussion I decided that I would just pay for the diagnostic and take it back home. Conner informed me that they had disassembled the bike and would put it back together before pick up. Again, no problem. I informed them I would have someone pick it up in a couple of days. Once my neighbor arrived to pick it up, he sent me a picture of the bike still in pieces. I called immediately and Connor apologized and said he would come pick it up personally and reassemble it. Days went by after the scheduled pick up time, he rescheduled and apologized. AGAIN, days went by after the rescheduled time, so I reached out to him, that's when he informed me he was let go by the company. Okay, so now I call the service department back and they apologized and said they would call me back the same day. And let's just say, I have not heard from him. So now I have a bike in pieces and no idea what to do next. I have never experienced anything like this and would warn anyone to be aware of using them in any capacity.

I recently had a terrible experience with the group at Mountain Motorsports. I committed to buying…read morea motorcycle, communicated with them consistently (multiple times a day for 3-4 days) to inquire a little more about the bike I was interested in and to get some additional pictures since they only posted ~5 in their ad. The salesman took multiple hours just to get me a few pictures (some of which were the same as the ones in their online ad) and 2 days went by with an extremely slow exchange of messages. I also called and left multiple messages for return calls as well. Iltimately, after securing financing and insurance for the bike and committing to come pick it up a day sooner than I originally committed to, they called and told me they sold the bike. They never asked for a deposit. Never asked for a picture of the check. The manager called and said he apologized and that they would find me something equivalent. As if I would purchase anything from them. In an age where e-commerce is such a huge part of our economy, this place seems to be living in the stone ages. Their prices seem competitive if you ignore the mandatory re-furbishing fee that's nearly $1000. They calculated the tax wrong on my bill of sale (go figure) and because I had completely lost faith in their ability to read their own paperwork I went ahead and had the financing check made to the amount on the bill of sale and planned to deal with the discrepancy in person. My advice to anyone else- buying motorcycles and ATV's is supposed to be fun, not stressful. The positive reviews for this dealership undoubtedly capture the excitement of their customers taking delivery of their "toys", but this place is run like a circus. The business practices are shady and the "salesmen" are anything but that. I highly advise you look elsewhere for your next purchase.

First time visiting. Looks like an awesome dealership. Great selection of Motorsports brands and…read moreselection. Motorcycles, scooters, ATVs, etc. Also great selection of riding gear and accessories. Friendly and knowledgeable staff. Also looks like they have a large service department available.