I had a very poor experience with their service team. I was given a 10 AM appointment, but when I…read morearrived, it was clear they were understaffed and disorganized--the same person was handling both sales and service. I chose not to wait and left without getting my bike serviced. Additionally, I was concerned to learn that non-OEM/local parts may be used during servicing without clear communication. That raises serious trust and quality issues. While the sales experience might seem fine, I would strongly advise caution--especially if after-sales service and genuine parts matter to you. Gabe is an ass-hole and you be fired.

I just bought a Royal Enfield Meteor 350 from Vespa Marietta. Got an outstanding price, and even a…read moreheads up about a great promotion on genuine accessories that I couldn't pass up. Everyone that works there is relaxed and honest; they offer demo bikes to ride to make an informed decision (this is not standard practice at most dealerships by the way- and I'm not sure how those other dealerships sell something without the ability to at least get a feel for an entirely emotional, non-need based purchase). I was set on a Hunter 350 but found it a little uncomfortable in my wrists. If I bought the bike anywhere else I would've made a bad purchase. I got to try that, a Classic and the Meteor I ended up buying. I highly recommend this dealership.

Robert @ J&R Cycle Shop in Marietta is THE MAN! He had my…read more2004 Honda VTX 1800 diagnosed, repaired, and back on the road in less than 24hrs. He definitely knows his stuff!

Great guy,! I have a moped bike. And he gave a part for my bike . His so nice! Great personality…read more That's why I bought him more friends that have bikes. Great job Mr. God Be With you always.

Was here a couple of days ago to sell my motorcycle, as I have spinal injuries from an automobile…read moreaccident years ago and it was time to quit riding. I could write pages about this place, even my son loves WOW and has bought motorcycles here. First, their people are respectful, polite, courteous And honest. Their new facility is gorgeous! Take WOW all your motorcycle business and you'll never regret it. After literally decades of riding and buying motorcycle, these are the nicest folks I have EVER worked with. Period.

WOW is such an amazing business. I have purchased two motorcycles from them. My experience could…read morenot have been better. To begin with, there is absolutely no pressure when walking around the store looking at bikes. No one attaches themselves to you like at a traditional dealership. If you have questions, however, there is always someone there to help. The staff is knowledgeable and extremely friendly. We worked with James Freeman. He is so nice and helpful. His knowledge of the inventory and bikes in general is amazing. He helped me find the perfect bike for me (a 2014 Yamaha V Star). I fell in love with the bike almost immediately. James was patient in trying to get me financed. He was not pushy at all. He also helped me with required information to get new insurance on the bike. Never rushing me and treating me with kindness and respect. The finance manager Sean Helmeczy was just as helpful as everyone else in the dealership. Sean is extremely knowledgeable about all the financial options. He went out of his way to get me the best deal that I could possibly get. I cannot recommend the dealership enough. If you are in the market for a motorcycle, do not go anywhere else. WOW will treat you like a person and not just a customer. Thank you WOW!

In my search for a new bike shop that was a better fit for me, I happened upon Caylor-Made…read more Wow, these super welcoming and down to earth guys actually care and are extremely knowledgeable from experience, ( not just technician's that hide behind 'the wall' in the shop), but fellow riders and most importantly, craftsmen. My first visit had me present several scenarios that were creatively and expertly navigated. The owner Opie, even made sure that the bolts that were installed on my bike matched the color scheme. This level of detail said so much! Also, the way that the work is being done in the same space as where the customers are, gets everyone hanging out and creates a sense of community. Several hours went by and I didn't even notice as I was just in there chatting with everyone that came in as well talking bikes. Has a cool authentic 'hang out' feel, like a local surf shop or something. Cool space, great work, great attitudes , fully trust them. Impressed, thx !!

If you ride metric...this is the shop you've been looking for. Reasonable turn times, honest and…read morehighly skilled (other shops bring some of their problems to them!). Shop rates and turn time a large improvement over competitors. Opie is the owner and THE MAN. Honestly, I've been riding for over 60 years and wish I had found this shop when he opened it 30 years ago. Just do it. You'll thank me!

Dean was recommended to me by two other shops in the area, Benderwerks fabrication and paint shop…read moreSoutheastern Motorsports. He is handling my engine rebuild and several mechanical/electrical repairs.

Overall great service Steve is VERY knowledgeable and skilled at what he does. He came by diagnosed…read moremy car at a reasonable price, quoted the price and ordered the parts at the most amazing price. If you need work done call Steve he is legit and an expert!!!

I contracted with Steven last August to fix the air conditioning in my truck; he gave me a year…read morewarranty on the work (parts and labor); verbally of course so I don't have anything to fall back on in writing (my mistake). After I paid him upfront for the parts (didn't have an issue with that) on August 22, I was told he would have the parts by Tuesday the 9th of September (18 days after supposedly ordering them, but okay)... I texted him on Wednesday the 10th asking when I should expect him. He texted back said he had been sick and asked if Friday the 12th would work. Told him sure. Friday comes and he doesn't show. I text him back and no response. This continues through the ENTIRE following week with no response from him. He finally shows up on the 19th (nearly an entire month after we first agreed he would do the job). I paid him via CashApp for the labor and figured that was the end of the situation. When he left, I was happy, finally had some air conditioning in the truck. My happiness was short-lived, because by Monday it was back to blowing hot air (no freon). So of course, I texted him and finally Wednesday the 24th he said he would try to get to me by the weekend (26-27 September), of course that didn't happen. He texted me again on the 29th saying he would "try and make it today".... Finally on the 30th of September he made it back over to redo his work. Everything since then was fine until last Sunday, May the 17th. The AC started blowing hot air again (obviously the system has sprung another leak). I've attempted to contact him via text every day since then with absolutely no response. Oh, and for those of you wondering why I'm texting him instead of calling, he doesn't answer the phone and hasn't even bothered to set up a voicemail. If you have an AC issue, find someone else. I'm fed up with this nonsense. Thinking about small claims court, but at this point I just need some AC.

I purchased a used Harley 48 that had some questionable modifications and a really high idle that I…read morecouldn't diagnose myself. I set up an appointment with Jeff and gave him my list of concerns, along with some modifications that I wanted to make the bike my own, including chopped rear fender, LED lights, lowering, drag bars and a full service. Jeff kept me informed during the whole process, making suggestions and even texting pics of the process. The final result was even better than I anticipated, and at a very fair price. Highly recommended!!!

Closed forever. Loved Earl smalls. These guys just bled it dry. So dissapointed to see them closed…read more Harley just keep on making mistakes one after another. Making demands on dealerahips that in this economic crisis qe are in tjat dealerships just cant maintain. Shame on you Harley. You have gotten too greedy for me.

Closed and I'm not surprised. I was a lifelong customer for about 10yrs at this location until I…read morewas treated poorly by management over a small matter. I have to accept some responsibility for not documenting, however I had developed great rapport with store over the years that came to an end with management turnover. It matters to me how people are treated and from that moment I decided to spend my dollars elsewhere and would go out of my way to avoid that location. I don't wish bad on anybody, but I suppose if you mistreat enough people it will matter eventually. Hellbender, if given the opportunity please do better by your loyal customers. RWE