We walk this leashed pet friendly, serene lake almost nightly. The shorter loop is 2.3 miles long,…read moreand the longer loop is 3.8 miles long. There are poo bags for the better, responsible pet owners and most are so. There are protected swans and geese everywhere, which adds to the beauty. Most of the walkers are friendly. Plenty of places to stop and sit to take it in or meditate. There's even dining if you're making an evening of it-including a crepe shoppe and ice cream shoppe. Please clean up after your pets, to keep this gracious area pet friendly!

Horrible. Horrible. Used them twice for a house at Lake Junaleska, and both were horrible. First…read moretime we were scheduled to arrive right after Helene destroyed the area. The Govenor was asking everyone to stay away. We were told that the house was standing so there was no refund. Even if all the roads were closed! After many nasty phone conversations, we were rescheduled to a different part of the state. Then we reserved a house in the same area. 2 months before we arrived, we noted that the description mentioned 6 beds but the pics only showed 5 beds. We were told that the description was right and pics were wrong. Doesn't make sense! When we arrived and noted the problem and contacted the company.....3 days ( and daily queres) before we got the response of "oops". Also asked for sheets for the futon on day one. When we left on day 7, no sheets and no response. Horrible. Horrible! I wish I could give them minus 5.

Tanmy was responsive to our unusual requests and pointed us in exactly the right direction. Very…read morefriendly staff, client oriented.

We have been going to the mountains as a family for over twenty years. Over that time we have…read moredeveloped a great relationship with vacation rental companies, that we used over and over. This is the first time we used this company. We were very happy with our week in Maggie Valley. There were a couple of hiccups, but overall these were great accomodations. We never spend a great deal of time in the cabin anyway. We are always out and about exploring the area. This was a beautiful, well appointed cabin on a beautiful piece of property. We will definitely use this rental group again when we are in the Maggie Valley area.

I would highly suggest you not use this business to host properties. I did, and my home was rented…read moreout without my knowledge and without respect to my home rules of no pets. Do yourself a favor and stick with the larger platforms so you have protections as a home owner.

From the owner: Vacation Home Setup for Airbnb, VRBO and others available 365 days a year. Turnover Cleanings and…read moreDeep Cleanings plus a monthly concierge service to ensure your home is safe and clean. New primary resident clients for weekly, bi-weekly and monthly cleaning services are now being accepted.

We stayed here for a week and loved listening to the rushing creek and watching the stars at night…read morefrom the hot tub. It was a perfect place for our family to vacation and we really enjoyed exploring all of the sights along the Blue Ridge Parkway. We even got Elk Slobbered by a very loving, yet large mammal. We fell in love with the area and specifically with this exceptionally cute and private cabin. So much so that we found out it was for sale and bought it two weeks ago. It has been a great experience adding our personal touch to make it the cabin of our dreams. My wife and daughter and I hope you will love it as much as we have. It is truly a remarkable location and convenient to so many of the wonderful things that this section of the country offers for relaxation and recreation.

Enjoyed our stay. Cabin well furnished and cared for. So quite. We had everything we needed…read moreincluding a washer and dryer. We will return.

We stayed in the Honeymoon Deluxe for a much needed getaway. It was perfect! We would not…read morehesitate to stay again. We were only there for a weekend, so we didn't use the kitchen, dvd player, etc. But, we did use the hot tub! Nights and mornings were in the 50's and breezy (aka cold wind!) and the hot tub was great for both morning and night. The creek running past is calming and drowns out any sounds from town. The convenience of the location with the privacy, make this cabin perfect. As others have commented on their website, the cleanliness was amazing! The hot tub was already hot when we showed up and there was a treat in the fridge, yummy! The drive to Cherokee is easy, and passes by Bearmeats Indian Den, one of the few shops with real hand crafted goods. Be sure to stop by there. The furniture was comfortable. Furniture and décor is typical styling for a rental cabin, but in much better shape than many I have seen. The pictures are true to what is there. I slept so soundly in the bed, I didn't even wake during the rainstorm. The kitchen, although we didn't use it, was well stocked with pots, pans, etc. needed for cooking. Plenty of silverware, plates, cups, and mugs for 2-4 people. Washer and drier were great to have available. We used the dryer and it worked fine. We did not use the grill, but there is one available. There is one flaw, and that is the shower. It is small. My husband is 6' and ~170lbs and it was tight. The shower served its purpose, but if you are larger, consider one of their other cabins. This shower would not deter us from coming again, we absolutely would! I just want to include that so others can pick which cabin is perfect for them. Madeline clearly takes pride in her cabins and will gladly help you pick out the right one. When I called, I had it narrowed down to 2 and she told me more about each. She wanted to make sure we loved it as much as she does.

This review is concerning the cabin rental side of their business. The cabin (Appalachian View) was…read morebeautiful. It was clean and we really did enjoy our stay. The negatives, however, were all related to the abysmal customer service and general lack of care that the company had for us. When we arrived to the cabin, instead of reading over a welcome note like most rental cabins, we were given a (very) long list of things to NOT do in the cabin and exactly how much we would be charged for doing them. It sort of started things off with a negative tone, but it wasn't a big deal. These things included: -"Do not remove the batteries from the smoke detector" The detector in the living room didn't have a battery or even battery cover. -"Do not adjust the logs in the gas fireplace" The fireplace had no logs in it and was not gas. -"Do not rearrange the furniture on the deck" The deck had two rocking chairs overlooking the incredible view. The first time somebody sat in one of the chairs it broke to pieces. Luckily it was my fit brother-in-law and not my elderly grandmother who sat down first. Inspecting the other chair, they were clearly not meant for outdoor conditions. On the first day, I sat down to finish up a little bit of work and tried to log into the free WiFi, only to find that it required a password. The check-in note said that no password was required. We sent the company an e-mail asking for the guest login password, but didn't receive a reply until we checked out. The employee said that the WiFi didn't require a password and that we must have been doing it wrong. I don't have a computer science degree, but I know how to log into WiFi. It had a guest login password and the dismissive company representative was unbelievable. Also, two of the three beds had broken frames (we checked, the wooden frames were actually snapped in two) that caused the beds to lay very unevenly. To summarize, over the course of four days, this rental company showed little to no interest in ensuring that we had an enjoyable stay, even after we sent them two separate e-mails. We had a great vacation in spite of the furniture trying to kill us, no internet access, smoke detectors that didn't have batteries, and terrible sleep. If we could rent Appalachian View from a different company, we would in a heartbeat. But these guys have a lot to learn about retaining customers. Or, what seems more likely, is that they don't care about making money from the rental side of their business.

I have been buying & selling RE since 1984. Emailed Kaye Matthews @ this Remax about one of her…read morelistings. After 2 days with no response I called her office and was given the run around. Finally she called me back and was pissed I had left a message with her boss about her lack of response to me. I was working as a buyers agent for a client that was very interested in her listing. Kaye was very uncooperative and treated me like I knew nothing. Finally I had to get another Remax broker to let us in the listing. My client wanted to make an offer, at the time Kaye had this prop listed almost 2 years with 2 price reductions. Finally Kaye met with us so we could make an offer. While making the offer she mentioned that she had to speak with me about the commission split. She had advertised 3% co-broke split. She then had the balls to tell me right in front of my client that she would not pay me 3% because I had been a problem to her. She would only pay me a 2% commission. My buyer was upset by this and threatened to walk. Not representing her client/seller in any way properly. My buyer wanted the house and agreed to take care of me, so we went ahead with the offer which was accepted. My buyer was all cash and wanted a quick closing which Kaye said she could get done. Come closing day Kaye's sellers, a divorcing couple can't agree who will pay the RE commission so they don't sign. After 2 weeks nothing getting done the closing attorney tells me Kaye did not have both sellers sign the listing agreement, sheer incompetence on Kaye's part. So the selling wife was refusing to pay her 1/2 of the commission. The deal fell apart and then Kaye tells her sellers not to release the escrow deposit my buyer put up. Over 27 years of buying & selling I have never seen such an incompetent real estate agent. She did not represent her sellers to their best interest and was totally disrespectful of the buyer & buyers agent. Kaye Matthews of Remax Mt Realty is a scumbag low life that gives all real estate agents a bad name. Do not for any reason do business with Kaye Matthews as a buyer, seller or buyers agent. She will for sure screw up your deal and screw you!