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    Furniture World

    1.8 (39 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 month ago

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    Damaged my floors when assembling and delivering furniture we purchased for our whole home will call you a liar and refuse to consider any resolution once you write a review Alex will call and make you think they're going to do something but it's just more lies. Guess I should've known and filed the small claim last week but he did sound like he was going to try to correct the issue but it was really just them begging to get a review down. I will be spending the 126 to fike the claim tomorrow. Do not waste your time or money here because if there's an issue after the sale they will treat ypu like garbage.

    Here is how they came to me !
    Mr O.

    Very bad service and we paid and they said we can come the next day to pick it up and when we came at the next day they said we don't have it's already gone you can wait for the next month to get that very bad and the people who serving there they will smile and welcome you when you come to buy and when you paying and after that if there was something wrong with the furniture you come back to them and they will be different as you coming to take help from them or like you're homeless. Also after I got them after about a month I got them looks like used and all of the legs was broken and pillows was very dirty and the sofa from the bottom was as you See in the pictures! I will never buy again from them !!!!!

    I am new to the area and relocated to Greensboro a few months ago. Let's just say that this experience with Furniture World on West Gate Blvd wasn't the best at all during my order processing, delivery and thereafter. The customer service initially is of course good to sell you something. The only reason I found my way here was because this store seemed to be the only one that had what my daughters were interested in. In which after my order was placed I was told High Point & Greensboro are huge furniture markets. Had I known I definitely would have went elsewhere. *#1 - STORE IS WAY OVERPRICED & NOT THAT GOOD OF QUALITY *#2 - STORE SET UP IS TOO CROWDED *#3 - THEY GUY OWNER IS RUDE AND SHORT WINDED WHEN ASKED ALOT OF QUESTIONS. AN ANAL TWEED. *#4 - DELIVERY PERSONS ARE NOT CUSTOMER SERVICE FRIENDLY AND RUSH THROUGH EACH DELIVERY. The first bedroom set ordered was filthy. The owner tried to tell me that he doesn't have anything to do with that and it could be glue when it looks clear as day juice and markings on it in which I had to wipe off myself. They seem to refurbished these items if a prior customer went into repo status and they repackage items. The owner stated the items come from Malaysia and he doesn't know what they look like (HOW ODD AND STRANGE TO SAY THAT). They initially forgot an entire bedroom set and had to redeliver, then in addition they forgot a piece. Total rush job. The financing places they use are extremely high in interest rates. Had I not been desperate I would have kept searching but my back was against the fence with my upcoming move. DO NOT SHOP HERE IF YOU CAN HELP IT, I AM FILING A DISPUTE WITH THE BETTER BUSINESS BUREAU AS WELL AS SEEKING A LEGAL COUNSEL TO FINE LINE AND WITH A NARROW EYE MY CONTRACT. FELITA & MARIA ARE SOMEWHAT OK ON THE CUSTOMER SERVICE, BUT I HAVE EXPERIENCED MUCH BETTER. I TOOK PICTURES AND ALL. THE ONLY THING THE OWNER DID WAS GAVE ME THE 2 PIECES THAT WERE MARKED UP. KEEP IN MIND GAVE, DID NOT HAVE A DELIVERY PERSON TO COME BACK AND INSTALL PROPERLY SO I'M ON A WHIM WITH TRYING TO DO IT MYSELF.

    Jonna H.

    I came here a few weeks ago looking for a dresser set. I seen the same one at another location and they beat the previous price. There were two front desk ladies that helped out and were super awesome.

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    4 years ago

    The really help me out best prices shout out to alex and isa the really helped me out to get a ps5

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    5 years ago

    Super affordable prices with a large selection of comfortable couches, bed, chairs, whatever you need!

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    8 years ago

    Has a very great experience with Mohammad. Was able to get all the furniture I need for my new home and I love it!!

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    Ask the Community - Furniture World

    Review Highlights - Furniture World

    I came in spoke to The sales rep Kevin and Mohamed.

    Mentioned in 2 reviews

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    Printer's Alley

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    Furniture World - furniture - Updated May 2026

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