I had the misfortune of dealing with this company and would not recommend to
Anyone. They want to charge customers even if they are not
Providing any service to that customer by "locking" you into a poorly written "contract" and then (in my opinion) bullying you into paying out the "contract" even though it is not written on an enforceable format (for customers that had existing systems in place only requesting monitoring service).
From my personal experience, office staff cannot explain their own
Contract when asked to, and they immediately refer you to this attorney that bullies you by threatening to have your credit ruined if you don't comply
With this "contract" that is not
Even written to cover those of us with existing systems in place. It was shameful what I went through just to try to prove that I did comply
With the provisions of this "poorly" written contract...what was amazing was this attorney actually admitted in court that the contract was poorly written (but followed that with a statement that he did not draft it....of course this was not said in front of his client, just the judge. The. When the judge ruled against his client, he has the Audacity to appeal the Verdict and take it to court for a
Second time. If you know you are wrong, don't waste the court"s time and don't waste someone who was a
Customer"s time or money either - redraft the contract (do the right thing and move forward!)....not this company, they don't operate this way.
I am sure they are
Proud to know they cost me more in legal fees than I recouped, but some things are worth it just for the principle. Received a second judgment against the company from the second court case, and then the attorney attempts to convince me
To sign a "do not disclose" or else Furlongs would go to the Alabama Court
Of Civil Appeals. He indicated they would pay the judgement they had been ordered to
Pay if I would
Sign a do not disclose statement. I called him on his bluff because I knew the Court of Civil Appeals would laugh at this case, were they to file...two judges had already ruled against them - it was absurd, but just another
Attempt by the company and their representation at bullying customers for something they were not entitled to. Myself and another lady testified in the 2nd case and had I been Furlongs, I would have been ashamed
Of how their representation treated us!. In the second trial, Mr. Don Westbrook sat right there and allowed this attorney to behave in this manner without blinking an eye. It was shameful! read more