I had to cancel my reservation for my fiancé's birthday today due to an accident she suffered at…read moreher work. Though we never made out on the water, Aaron (?) was very understanding with my situation. I can tell you I will definitely call on his business again and again. I am now a loyal customer! Thank you.

These guys are totally AWESOME! I think his rates are great!…read moreThe owner was super easy to work with and we even got to introduce him to our new honey-hole to wakeboard and jet ski! We had about 22 people including the grand kiddos, and everyone had a BLAST! I will rent with him again this year! ... hopefully he isn't all booked-up yet!

Big D's is the place to if you need anything related to personal watercraft. Donny and his crew…read morehave serviced my ski every year for winterization and I couldn't ask for better service. Couple of years ago I sucked up a few rocks and destroyed my prop. I tried to do the repair myself but got in over my head. Took the ski down to Big D's and Donny stepped away from what he was working on and spent about an hour taking me through the process to fix the ski myself. No charge! My family has also rented their pontoon boats a couple of times. Again, always a great experience from start to finish!

Do not rent their jet skis, not worth the risk and too long to write about it all here but…read moreextremely bad experience and nasty customer service!

Finance manager MIKE at the import bikes section (ride now powersports) is amazing and goes above…read moreand beyond to help facilitate the sale. I was able to do a bunch of the financial paperwork online before I even showed up, with mikes help. Very happy with the 2023 KLR650 they helped me purchase! Also Jessie in the parts department spent an hour helping me find the right helmet for my head without complaining and was a joy to work with. A+ for both of them Most of the staff here is above and beyond friendly and helpful.

Went in with my bike with intentions to sell it, ended up getting pressured into trading and before…read moreeven talking to any sales man i walked around looked outside at their used bikes then made my way inside the store and the whole time i was in there couldn't stop but notice... Bad Biker Babe (Justin the salesman) being mad weird w his lil Bihh to busy playing "grab ass" to do their job also an employee i'm guessing... could've cared less but PDA at work? Inappropriate conduct of work? lack of professionalism? Having a whole team slack that bad and get treated low when you know its an easy process? Professionalism clearly isn't a requirement on the hiring checklist. If you're hoping for service, make sure you're not interrupting their flirting session & proves to show the level of business and management they got. Shop gets a 4/10 only Kawi 1k's

The staff was great and arrived on time and explained everything well…read more Pontoon boat ladder was unfortunately broken during our trip but the broken piece was recovered. Company charged us $800 which was highway robbery for a part that costs less than $140. Would not recommend renting with this company due to unfair businesses practices.

I wouldn't use any of pro Touch businesses. That includes their JetSki, and their auto detail. For…read morea company that has auto detail to charge you $500 for a small scratch that may have already been on. Their jet ski is ridiculous. Reading from the reviews on Google and other places they do this to a lot of people. For people that have multiple businesses I wouldn't use any of them.

No good made an appointment weeks in advance only to show up after driving 1 1/2 hours one way to…read morebe told tech is out no suzuki software for my bike was gonna wait told sorry left it for a week never heard anything and after driving again and home now twice got a tee shirt ? Don't go here

I hate giving bad reviews, and previously held off but this place has gone from bad (last year when…read moreI didn't write a review) to worse (this year). I purchased two motorcycle tires to be replaced, then was referred to the service department. I was told that if I brought the motorcycle in, that changing the tires (that I had purchased from them) would cost $304.00 If I took the tires off, it would cost $50.00 per tire plus a $10.00/tire disposal fee unless I wanted to keep the old tires. This seemed a bit high, but not as crazy as $304 so I went home and spent 10 minutes removing the tires. Disappointing and amazing that they wanted $100 each to take the bolt off and remove the tire. I was told they would call me when the tires were ready. I was not contacted by them, so nearly a week later I called and the tires were ready. When I picked them up, I was also charged for two new tubes that I did not ask for so the total cost of having them put the two tires on that I had already bought from them with tax was about $145.00. Very sad to see this shop turn to these tactics. At one time they were a nice place to get service. I think they must have new owners. I upped this rating to a 2 because in all fairness the parts dept seemed decent and did call me when my tires had arrived. I have not worked with the sales department so I cannot comment on that part of the business. The problem is with the service department.

Got my ninja 400 serviced here. They were fast, friendly and got the job done quick. Seemed a…read morelittle pricey but I don't have anything to compare it too!

Came over to Moses lake to ride the dunes. Buddy stripped out his shift lever in the first 5…read moreminutes. He's got an old 91 kx250 so parts are hard to find. Came here not expecting much and these guys got us a shift lever with the same diameter and then ground the outside of it for us to make it fit. They really went above and beyond and really saved our weekend of riding!! Will definitely stop here again next time we come!