I booked a motorbike from Riderly and their partner Funnyrent, based in Playa del Carmen, was supposed to deliver it to me 9 in the morning the next day.
This didnt happen... so I called Funnyrent that says they dont have that specific motorbike. I told him I can take any motorbike. He promised to deliver another one in one hour.
That didnt happen... and then the guy said they can deliver at 12.30. I explain to him that I needed a motorbike at 9, not 3,5 hours later. When I asked him how do I get my money back he just replies "sorry, goodbye" and hangs up the phone.
Rude and very unprofessional person from Funnyrent. A day later I run into a person at my hotel who had rent a scooter via Funnyrent and they had tried to charge him extra for some scratches on the bike, luckily he had made a video inspection of the bike the morning he got the bike.
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