Just 1-star is a little harsh -- I actually have had two decent rides from this outfit -- but I'm…read moredone trying. Six straight times now I've called for a ride only to be told "we're all booked up" or "everyone's at the airport," and to call back in a couple hours, maybe, possibly, but no guarantees even then. Which isn't the kicker. The real kicker was in the light dawning over Marblehead. So I called from another phone, claiming to be at a local hotel, and wanting a ride to the airport a half hour away. Well, NOW they had a cab available ... sure, for a huge fare. It's just local trips they don't want to provide. Not to mention that their name and claims to be "environmentally conscious" are just hogwash. Their cars are like any other, burn gasoline like any other, and if they were THAT environmentally conscious they'd be telling people to take the train or the bus to the airport instead. Nice frigging try.

With a name like "GoGreen," I was expecting hybrids and PEVs, which the driver told me they do not…read morehave yet. I would've preferred that they wore a mask, but not enough for me to ask about it rather than just roll the window down. I was just passing through, so I can't compare them to other companies; I was just grateful that there was a service available, especially at night, and the price was the same as a rideshare, which is nice when you don't want to support apps that screw their drivers.

I have been using Cosmic Cab for well over a year now. The drivers are great, the problem is that…read morethe cabs are routinely late and the dispatcher/owner forgets fairly often to send rides out when people like me call in advance and ask for a ride at a set time. He's also rude, confrontational, and is a serial liar when the question is: What's the ETA? I've been tolerating the bad service for a long time because 1.) It's the only option in this area beyond Uber/Lyft. 2.) I like the drivers a lot. However, tonight, my good relationship with them all went to Hell because I complained -once-. One time in over a year, and the dispatcher flips out at me and accuses me of doing things I straight up didn't do, like canceling rides frequently, which no, I never did, because I was trying to be nice and grateful. I think if you need a cab, you're probably going to have to use Cosmic anyways, just be prepared for long wait times and never believe the dispatcher when he tells you "they'll be right there" because it's never true.

Mike picked me up from Cooley Hospital. He yelled at me which was witnessed by vallet. As we walked…read moreto the car he pulled up further and abruptly stopped. I didn't know which cab service I was waiting on but I wasn't out there late. Mike (an older male driver) yelled, "you call a cab and get in. What are you waiting for?!" He drove me home recklessly and like a total lunatic. I was too afraid to say anything because I thought he would drop me in the middle of nowhere. I cried the entire trip and he turned up the radio to drown me out. I spoke with the owner of Cosmic Cab (Jeff Miller). Jeff was very rude and said I should have called the cops. He said there was nothing he could really do about it because it was my word against the driver's, but all he would do was speak to the driver. I took this cab because I had no way home and the hospital paid for it. If you value your life, don't use this cab service. The owner was very short with me and agitated and made it into my fault.

If I could give them more than 5 stars I would. Haz was a wonderful driver this weekend, and he…read moredrove my elderly parents in two separate 90 minute sessions. The car was classy and very comfortable, and Haz did everything to make them feel relaxed and at ease. His driving was focused and safe, he arrived early and knew where he was going and he packed all the bags into the car himself for us. He was also very personable and easy to talk to. I couldn't have hoped for a better experience. Will use again and refer without hesitation.

The best car service I have ever used; I highly recommend this service. The drivers are neat,…read moreprofessional, and on time. The cars are clean and comfortable. The reservation process is easy. This car service is worth the little extra money it costs to upgrade from Uber or Lyft to arrive on time and be delivered to your exact location. My airport pickup and drop-off were seamless; my driver handled the car and the traffic directions with ease, and they were polite and professional from beginning to end.

Valley Transporter was perfect in every way. Our reservation was last minute to a weather system…read morestranding us at Bradley. My calls for service were received in a helpful and efficient manner. All was arranged in conjunction with our need; super nice people! Our driver was so cordial and arrived on time. We didn't lift a bag. Our drive was comfortable and safe. We could not have been happier. Kindest Regards to all at Valley Transporter.

We used Valley Transporter to bring my family of 6 back and forth from Southampton MA to Bradley…read moreAirport in CT. Everything was great. On time, good and DETAILED communications so everything was understood and easy to follow. On time, nice driver and at the end of the day far more economical than leaving 3 cars at the airport for a week, and more stress free

Not in operation !!!!!!!!!!…read more What more is there to say! I have It's the best for printing, copying services and shipping one stop with great discounts if you use connect card

From the owner: We are a full service Taxi company that offers rides to all regional airports including Logan,…read moreBradley, and JFK. Call us today for our rates! We look forward to serving you.

First i want to note that the cab driver was prompt and very friendly. But- I took the cab from…read moreit's main location a few blocks to my hotel, got out and got my bag (took 2 minutes) and then we went back up to the cab comp, which is also where the bus terminal is. total ride was about 10 mins tops. the cost? $20!! seriously?? the driver told me they charge for a round trip and the 'stopover'. she was very apolegetic and i could tell she thought that was a way too high price. she wouldnt even take a tip. great service and clean new cabs that are 'green', but way too expensive! I can go all the way from south station in boston to my house in somerville for $20. this co needs to re evaluate how they charge!

I've used this service multiple times now. The cabs are always clean, the drivers are all very…read moreprofessional and friendly people, and they take debit and credit cards. However, in recent months I've found it almost impossible to get a taxi at the time I need one with this company (I'll ask for 12:30 and they'll tell me someone can come get me at noon, but not 12:30...another time I waited for almost an hour in the rain before my cab arrived, when they told me they'd pick me up in thirty minutes). This gets old fast if you're using them to get to and from specific appointments-- who wants to show up to a doctor's appointment a full thirty minutes early, or to add a half an hour onto time spent waiting for the perpetually late train in the unheated Amherst Amtrak station? They also won't split the fare if you have to share a cab with a stranger going to another location, and their fares are far and away the most expensive in town. It's not worth paying so much money if the company can't-- or won't-- accommodate their customers' schedules, especially considering how many cheaper taxi services operate around the valley.

made appointment with them but they did not come. missed my flight! I called them to check but they…read morehang up. Not recommended!

This company schedules & completely leave you hanging.... very bad business. They also block your…read morecalls when trying to reach them to find the drivers whereabouts. I've only provides a star so I could complete this message.. This company doesn't deserve any stars.

Friendly, responsive, prompt, courteous, professional. These are the things you want when engaging…read moretransportation services for loved ones or yourself. Please consider using Cool Rides Taxi when visiting the Berkshires, particularly the Cummington area. You won't be disappointed!

Apparently this is NOT a taxi service. i needed a ride to a doctor's office, called 2 hours in…read moreadvance to see about the ride (here from out of town and in an accident that needed a follow-up) and they were unwilling to discuss it saying they are a car service and that i needed to schedule in advance. OK. so, i also needed to see an orthopedist the next day and asked to schedule that. . . he again said no, that i would have to call that morning to get a ride. ??? Can't win with these guys! look elsewhere!!!

Worst service ever. Don't tell your customers "15 minutes" if your just not gonna show up, and…read morerepeatedly hang up on them. About 75 calls between two people after standing in the cold for 40 minutes. Probably the worst customer service I've ever seen in my life. People call you you get to their essential stuff done.. you can't even do that. If I could negative stars, I would. Yelp is asking if I had anything more to add.... I'll keep it PG... ACTUALLY... I'll just been nice. Have a terrible day

This is the same company as Aaron's Transportation, and I'm adding and old review to make sure…read moreothers are warned off this company. Our car stank of smoke, our driver had to stop to get change, and a scheduled pick up after our dinner NEVER turned up, leaving us stranded. We only got back from the dinner thanks to the kindness of our waitress.

I can't say enough good things about Hany and his company. They were so flexible and accommodating…read moreon both ends of my trip when I had to make substantial changes due to both weather and other conflicts. Hany is an excellent driver and very personable. Also as a woman traveling alone I felt completely safe. I highly recommend H&H Limo and Car Service for your transportation needs.

Hany and his other drivers were on time, friendly, professional and careful. I would highly…read morerecommend H and H for a stress-free travel experience.