Went here last summer for the first time with my son, daughter and niece and it was great. It was…read moreclean and we had a blast. The people running it were never rude or nasty. They were nice and we enjoyed ourselves for about 2-3 hours and then left. We will be visiting again this summer.

Knoll Gardens Pool is a clean, nice pool and big enough to bring the whole family. Opens in the…read moremorning and closes at 7 in the night. Such a good amount of time to enjoy. Fortunately, that wasn't the case for my family & I. At the start My family & I were racial profiled, felt unsafe and were falsely accused of many things. Beside from that each lifeguard kept staring at my family even after when we weren't in the water. At one point my kids got screamed at for throwing a ball around even though they were other kids doing the same as mine. One of my other kids who were older and with no kids around was using profanity in between conversation with other family members. The owner screamed at all of them in the rudest manner and they were told by her to "Shut up and watch your mouth". We stood quite because at that point we knew something wasn't right, and there would be no point to fight with someone as ignorant as they were. A couple of minutes passed by and she was cursing with other lifeguards and cursed at her own kids. Which at this point we can rule in hypocritical and racial behavior between the owners and staff. My family isn't "small", and we're all not "quite" nor we aren't stupid and lesser than anyone in the vicinity. Best Believe when we all come together to enjoy a place such as the Knoll Garden Pool, We bought chips, drinks (soda, juices and water) and food. Which is allowed at the poolside. While we were eating, and snacking on our things, we cleaned up and threw everything in the garbage. As soon as the cups and the food were placed in the trash, the owner and staff Accused my family of being under the influence to hiding liquor, even said we had the whole place smelling like liquor. They took it to the extreme by taking all of our trash from the trash and smelling each empty cup. Since none of the cups smelled like liquor the manager then went to opening water bottles on the table and smelling each one of them. One of the staff even has the audacity to take a sip out of one of the bottles, and all she sip'd was water. They claimed to smell alcoholic beverage in one single cup. I took the liberty to walk around the poolside and ask the other people enjoy the pool if they smelled anything that closely resembles anything to liquor. Each and every single person we asked said no, that the cup smells like nothing. A Big Hispanic Family Racially Profiled and wrong accused of actions none of us did. Soon after, our every move was being watched by staff and the owner. They even placed a lifeguard to sit in the middle between our family. How inconsiderate can the staff and owner be towards my family. They were wrong during their assumption and to place a lifeguard in the middle as if we were animals that needed to be watched carefully. Knoll Gardens Pool closes at 7, it just so happened that by 6:20 the owner blew her Whistle and were screaming at my family to exit the pool, not even giving us more than a minute to exit. She was screaming at us like animals. " I don't care, my pool and I want you people out, I want you people to leave" Came straight from The proud owner of Knoll Gardens Pool. While my family were getting our stuff, we asked "why are you treating us like animals?" Just for The Owner to call the cops, and unfortunately a verbal fight broke out between a family member and the owner due to her rude and racial behavior. In the end, they treated us like animals, watched us like animals & kicked us out like animals that we are not. Little does any of the staff or owners know that they were video recorded during the verbal fight. They told the cops that we are rude and loud and drinking. The manager even called their whole family to threaten us And say " we called the cops, as if we were scared. And acted like we were scared of getting deported or something between those lines. All the statements that weren't true and the video will express those thoroughly. We aren't animals, we paid to get in, we deserve an atmosphere that didn't make my kids cry. Knoll Gardens Pool is a horrific display of racism to the illest extend. In the end, it's not about getting the money we paid back. It's knowing that racism is still alive and this memory will have the younger generation of my family scared of this type of behavior for majority of their life.