I love this movie house... I love this movie house ...I cannot say that enough. And it has nothing…read moreto do with the movies even though they have a fantastic mix. It's the people. I called them to get some information about when a movie would be shown and the gentleman that helped me gave me more information than I asked for and but it was helpful and needed. Then we went to the theater and we were greeted with a huge smile. Then before the movie started we ordered and the server throughout the movie was the best server. She took care of our needs and even more. Then there was a problem with the billing and I was overcharged accidentally. It happens. How you judge the situation is how was handled. It was handled immediately with grace and respect and I could not have been more pleased. This will be the only theater I ever go to.

We bought tickets for Easter to see Hail Mary! Great movie but poor experience. We've been going…read moreoff and on for the last 7 years and supported when they closed and re opened. First time since they went to scanning QR code for food and drink vs ordering in person or on the sheet of paper. QR code was not easy for us or the other couple we were with. We ordered first and got our drinks last and two separate times . No notification, unless in very small print, that automatic 18% and if you don't close out your tab (not easy) you'll be charged an addition 5%. We sat on the second to back row as we know from the past, the back row does not recline. Our 5 seats in a row did not recline. After the show we talked to the person at the desk and he showed no sympathy or concern for our experience. We asked how we could know what seats in the future do not recline and he said he didn't know . Because there was no concern about our experience, not sure if we will come back again. In addition their bar/ tap room never seems open. When they are the bartenders are fine but just hours not predictable. When a struggling business doesn't care about the customer, why give them return business.

Still my go-to theater, I always get the DBOX seats. The motion-enabled seats make you feel like…read moreyou're in the movie, sure you pay more for the seating, but it is worth it. I always get the child's popcorn box: mini popcorn, fruit snack, and a drink. It isn't too much, and satisfies the "popcorn and a movie" mood. The theater is always clean and well-kept, and the staff are always professional and courteous.

I've been to this Cinemark in Grapevine a handful of times now and it's become one of my go‑to…read morespots when I just want a casual movie night. The theater is clean, the seats are comfortable. The XD auditorium really does make a difference when you're watching something action-packed. Concessions are nothing fancy, but the staff has been great and quick every time I've gone. Bathrooms and common areas are well kept. This Cinemark offers a bit more luxury compared to other movie theaters in the area. For the price and convenience, it's a solid choice in the Grapevine and surrounding area. 4.25 stars - decor is a bit outdated.

I love coming to AMC 14 in Irving and the theater itself was clean with great popcorn and drinks…read more The movie experience is always solid. This visit was a bit frustrating though. There was no one taking tickets when I walked in after buying mine at the machine. An employee then told me to wait in the snack line, which took a while and caused me to miss most of the previews. Customer service could definitely be improved. Still a good theater overall, just hope they fix the entry process.

I've been to this AMC several times and honestly it's a bit hit or miss. Sometimes the theater is…read morevery clean, but other times not so much. I guess it really depends on the day. The place is older, and the carpet can have a bit of a musty smell. Same with the bathrooms, they're pretty outdated and not always the cleanest. That said, the recliner seats are super comfortable and definitely the highlight. Snack options are pretty standard. I do wish they had more snack options, but they have all the basics like popcorn and drinks.

Very nice, it wasn't handicap parking all filled, so they let me out in front, a worker came out,…read moreasked if I needed assistance, I told her was waiting for someone, That was nice, not to mention the food court discounts was explain to us, Thank you 4 kindnesswill definitely come again!..

Everything!! Went to get our own drink at the bar and asked for a cocktail and a glass of ice…read morewater. Bartender couldn't spare a glass for ice water, but offered a dentist spit cup size plastic cup for water or he could sell me an 8 dollar bottle of water. No, thank you!! We will not be returning!! The 1 star is just to get it rated. I would give it negative stars.

Cinemark Dallas XD and IMAX is a movie theater in Dallas with an assortment of theater types from…read moreIMAX Digital, XD (with DBox Seating), and 2D Digital screens with recliners. My review focuses on the different types of seating and the greatness of online ordering. My Overall Rating - 4 Stars (Atmosphere, Service, Theater, Return) Atmosphere - Upon entering, you'll find a huge concession stand in the middle complete with movie candy and snacks to entice you as you make your way to order popcorn. There's an arcade on the right, and another concession stand for ordering more food along with tons of seating. If you order ahead, you can pick up your concessions here (see below for more details). 1 Star. Service - I'm going to focus on the Cinemark app. Who needs Moviefone when I can use the app for everything? I can select a theater, choose a movie, choose my seat, and even order concessions. Seriously, kudos to the Cinemark team, I show up at movie time, pick up my popcorn and concession that I ordered online, and head to my movie. No stress/wait, just time saved. 1 Star. Theater - Not all screens are the same. Here's a breakdown of what to expect: 1. IMAX - It's IMAX Digital - not a full-blown IMAX experience, but still good. The IMAX screen is dedicated to one side. It has its own concession stand, but it's never open. Finally, these are regular seats - no recliners. 2. XD - This is Cinemark's best experience. Huge floor to wall screen with reclining seats. There are also a few DBox seats which are more immersive (and expensive). There are two XD screens at this location. 3. 2D Digital - This is Cinemark's standard screen. They have multiple screens that vary in size, and they all have reclining seats. If you're not sure what experience your movie is showing on, check the website or app. Most blockbuster movies will be shown in IMAX and XD opening weekend, then will move to the smaller 2D Digital screens. Expect to pay about $50 for 2 people and concessions. 1 Star. Will I Return? - Yes. I really like the convenience of selecting a movie and buying it online along with my concessions. I'm also a Movie Club member (check Cinemark for details as pricing varies by location) and buying/refunding tickets and concessions are super easy. 1 Star.

I was expecting luxury seats for the IMAX. But it was not and the aisle is very tight. If you lean…read moreback, you will hit someone. But you have to, if someone is coming down your row. I didn't expect the loud music but when you are watching the trailers, it is annoying. However, I am looking forward to the loud music with Michael movie!! I will just come late to avoid watching the other trailers.

It's not starplex anymore . Sad I remember me and my dad used to go almost every weekend. Sad to…read moresee it go .

Great seating---love the reclinable seating. Love that you can serve your own popcorn and drinks!read more

I always enjoy date nights at the movie theater and really appreciate this one because they have…read morepretty good food and beer selection.

A horrible experience with a 3D movie. First, the movie started late and no one distributed the 3D…read moreglasses. That meant a run to the lobby to get a staff member to wake up and give out glasses. Once seated again, the realization that the seats and cup holders are broken, sticky, and the bad smell from the carpet is nauseating. Don't trust the food. Management needs to do something about this germ filled theater. Will never return.

The team was responsive from start to finish - such a great way to treat our team to a family move…read morenight! Night of, Justin was such a nice guy and had the screen setup quickly and worked through any issues fast. I recommend the team from Freedom Fun for a neighborhood, work or personal event. Great value!

This was a great idea! We did the advanced lazer tag and both kids and adults had a great time!…read more Even did it at night and it was AWESOME! Had an issue with a couple of the guns but someone was on call to walk us through rebooting them. Will definitely do again and Freedom Fun USA always called us back and worked on getting us a price that was in our budget! It was a win win!

Food service was fast and everything was spot on! Chicken quesadillas are greatness!read more

I recently visited Cinépolis Movie House & Eatery and, while I truly enjoyed Wuthering Heights, the…read moreoverall dining experience was extremely disappointing. When we were ordering, we initially chose pizza only to be told there was no pizza available at all. We then ordered espresso martinis and were informed 30 minutes later that regular espresso martinis were unavailable and only chocolate espresso martinis could be made. Then, an hour into the movie, we were told they were out of those as well. We also ordered chips and queso as an appetizer, and the chips were very clearly the "bottom-of-the-bag" scraps -- broken pieces and crumbs rather than fresh, full chips. It felt careless and unprofessional. For a premium movie dining experience, I absolutely did not get my money's worth. The constant out-of-stock items and poor food quality disrupted the experience and made it frustrating rather than enjoyable. Unfortunately, this has completely turned me off from returning to a movie dining experience in the future.

Went on Friday at 7pm for Wicked opening. It was not crazy busy…read more When we walked in, we immediately noticed the new nice decor. There were many people in the bar area with plenty of high top tables available. We were guided to the kiosk on the right to print our tickets (purchased online- you choose print ticket then scan your code) or you can purchase tickets there. Printer spits out a ticket. There were signs on ticket counter notifying of 18% living wage service fee for non-bar orders. Non-bar orders = anything ordered once you're in the theatre. Once in theatre, we scanned the QR code and placed our order and paid online. There was no place to add tip so the "living wage service fee" is ultimately them ensuring that the staff get tipped. I don't have a problem with that. The seat covers are nice than the previous tattered ones. Place was clean & a comfortable temperature. Once the previews started and the seats finally filled up, staff started coming around to see if they could take your order. Multiple people checked on us and were all pleasant although it was hard to hear them by that point. We paid $1 for a large water in a cup and $12 for a decent margarita. I did not see a concession you could order your own snacks so I assume it's order from theatre or in the bar area. Because of not great reviews on the food, we ate at close by Lupes before the movie which has super fast service (average tex mex). Will try cinema food in future hopefully. It is easy a pleasant experience for enjoying a movie!

It was me and my family's first time going to a LOOK Cinema since we wanted a dine-in experience…read more Safe to say, I'll stick to other movie theaters. We decided to give this spot a try while watching the new Michael movie. The man who serviced us is friendly but got confused with the order; had to send back one of the trays. The food was very mediocre and overpriced, and I could've honestly bought popcorn for the movie and eat an actual fine dine meal after. I also think our theater screen wasn't clean; because throughout the whole movie I can see a noticeable smudge(?) across the right side of the screen. Seats weren't best quality. Yes it can recline, but so does AMC. There really isn't anything "luxurious" about the place. In total, our three average meals costed about $80. An OK experience, will personally stick to AMC for future showings though.