Very nice, it wasn't handicap parking all filled, so they let me out in front, a worker came out, asked if I needed assistance, I told her was waiting for someone, That was nice, not to mention the food court discounts was explain to us, Thank you 4 kindnesswill definitely come again!.. read more

Everything!! Went to get our own drink at the bar and asked for a cocktail and a glass of ice water. Bartender couldn't spare a glass for ice water, but offered a dentist spit cup size plastic cup for water or he could sell me an 8 dollar bottle of water. No, thank you!! We will not be returning!! The 1 star is just to get it rated. I would give it negative stars. read more

Always, always, always my choice for a movie! I love how luxurious the seating is - how clean the restrooms are - how spacious the ordering area is - I just love Cinepolis. Its a true theatre experience. They have daily specials so check out the website for those - but its always a quality viewing. I am obsessed with their wings here, and the loaded chili cheese dog. Ya'll - just try it. Xoxo. read more

I've been going to cinepolis for years and finally decided to write a review after another great experience yesterday. The theaters are always clean, the seats are comfy, and the food is tasty. I went to see the new horror film HIM, and got a small popcorn and large icee for $20. The only downside to cinepolis is that the prices can be a bit high, but the food is usually worth it. I accidentally spilled half of my popcorn onto the floor, but when I told the manager (I can't remember his name), he was super nice and refilled my popcorn for free, even though small popcorns don't get refills. I really appreciated that because I thought I would be told no. This will always be my favorite theater because of how clean it is and how friendly and professional that staff always are. read more

Cinépolis Luxury Cinemas - HIM promo poster - Cinema Near Me - Euless, Texas

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Clean the bathrooms. 6:30 on a Friday and pee on every toilet seat, paper towels, toilet paper everywhere was a big disappointment for a place the charges $8 for a soda. read more

My family went here today for the first time and The Theatre was comfortable but the prices at the snack bar were totally outrageous, 2 bottles of water were $17.00 and $13.00 for a small runny milkshake, we were very disappointed, the only save was the Bartender who waited on us at the bar because the line was so long and only 1 girl was running it At the snack bar! read more

Comfy seats. HORRIBLE food ordering experience. Went in June, had issues, gave them a pass. Went this month. Same issue. We ordered an appetizer, popcorn and drinks. They bring the appetizer without the correct sauce. No drinks or popcorn. Had to get up from my seat. Then they finally bring them. Neither drink had any ice. Had to get up again to get ice. What a horrible service. Same type of issues as last time. Zero reasoning to their food service. The only place to bring you food before a drink. Switching to another theater. read more

I still enjoy my visits, the staff is always very courteous and are well versed on their menu. From time to time, I like to test them with a few "suggestions"; they haven't failed me, yet. I'll still say, they need to make sure the mini tables and seats are wiped down thoroughly before the next showing. I usually go to the first showing of the day, so I assume they may have been ready to head home and skipped over a few chairs. I still take my Lysol Wipes, just in case. I don't have any cons, but I'll agree with something that was said below. I'd love to be able to order while in the actual theater and not outside of it, but it isn't a big deal. I like to get to the theater early enough to catch the previews, which usually allows the time to order before heading in. I'll add. Cheers to the management, thank you. I had tickets to see The Color Purple; unfortunately, I was diagnosed with COVID and couldn't see it on Christmas day. They were kind enough to give me a voucher to use at another time; because I reached out after the fact, and they didn't have to do anything. read more

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This is the best theater in the area. It's comfortable, never crowded, and the $10 popcorn with free refills is a great deal. They're happy to offer paper sharing bowls to split up the popcorn so for $10 we get unlimited popcorn for our family of 8. Compare that to our other nearby theater, LOOK, where we spend over $40 on popcorn because of the portion sizes and automatic tip policy. Also, we love that this theater supports the Colleyville summer reading program! That kind of community support makes us want to return the favor and support this business. What's not to love? read more

I came here to Cineoplis, to watch a movie last night. I spent approximately $25.00 for movie where I came to watch the Ghibli fest "Ponyo", the price includes the movie ticket bottomless popcorn and soda pop. Harrison, was working the concession stand. He was very welcoming, friendly, helpful and suggested other goodies and menu items. The auditorium was very clean, climate control was very comfortable. The recliners are very clean and comfortable. I like coming here staff here are very welcoming and also friendly. Hope to you here. read more

The only reason I rate this movie theatre a 1 star is for the general manager - Danielle. My boyfriend and I had ordered drinks before we went in to the movie. I had gone back down before the bar was closed to order our drinks and she declined me ordering two drinks for no reason. Come to find out it was because my boyfriend ordered a double whiskey coke and I ordered a wine. She could have politely asked that I let my partner know to come down to get his drink (as it was a double) - but instead talked down on me. Which she proceeded to talk down on him when he came down. I pray the workers there don't experience this with their "boss". I appreciate the refund of the movie but I will not return. If a general manager thinks it's okay to argue due to the lack of communication on her end, I think she is in the wrong position. She sincerely has no right to treat a customer how she has. Let alone, deny my boyfriend the right to go get the popcorn and snacks we have paid for in the movie theatre. The assumptions Danielle (the general manager) has made of me after one glass of wine and her treating us with her bad attitude is ridiculous. Unfortunate that we couldn't end the movie due to her attitude. As theatres already lack customers (due to Netflix/Plex/Hulu/etc.), a bad review does not help. However, everyone else at this establishment treated us with respect and kindness. Unfortunately, it takes one person to ruin an entire night. read more

First, the theater is nice and clean. Seats are very comfortable and spacious. If you need to get up during the movie, you don't have to climb over other patrons. The ugly part is the food. I get it, its a movie theater. What do you expect. For the price, something edible. I ordered a meat pizza. My kid got chicken tenders. The pizza had to be from the frozen section of Walmart. The crust was hard as a rock. It was thin and soggy. Barely any meat on it. Taste like rubber. It's was about 6 inches of frozen store pizza. French fries, again store brand fries. Popcorn was too salty and very little butter. Not as good as your average movie theater popcorn like AMC or Cinemark. I know you go to the theater for the movies. I can go anywhere for that but I wanted some food as well. The quality of the food is definitely on the low end. Don't order food. read more

My daughter likes their food and feels special whenever we go see a movie there. I have to say the food there is not cheap (everything isn't anymore) but it's plenty. read more

Cinépolis Luxury Cinemas - Gaming area wasn't crowded, and good place to hangout or waiting for your ride. - Cinema Near Me - Euless, Texas

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There is zero Luxury at this theater. Ticket process is clearly outdated or at least needs some IT work. Am missing the cup holders are missing. Trash in the crevices of the seats. Do better. /// Uodate: We are in one of two theaters that you cannot order food from your seat. This will be our last time at this dump. read more

Avoid this theater if you like a dark theater and don't like blindingly bright led aisle/stair light focused into your eyes! The lights are so bright you can read small print or a novel. We tried to talk to the manager on duty. He was indifferent and tried to pass off our legitimate complaint, because law requires they have aisle lighting. While true it doesn't mean that they should blind you and distract you from being able to focus on the screen for the premium movie experience you PAID for. Too bad a 1 star rating was required to post this review. read more

My husband and I took my grandson to Cinepolis in Euless, on Valentine's Day, to see The Goat. We were so excited. We usually go to RAVE at NE Mall, but they were sold out. Their tickets were $11.95 where Cinepolis was $15.95...You expect to get more when you pay more. Well, that was NOT the case. As soon as I walked into the theater #10, I immediately noticed it felt like a sauna. I couldn't believe how hot it was. The lobby and hallway were normally cool. But when I went to find a manager to see what was going on, he simply said, "Yeah, we know. We are working on resetting it, but that must be done from MEXICO!!!! WHAT!!! I couldn't believe my ears. Then I said, "So you expect us to just sit in the sauna? He said, you can leave now and get your money back because it won't be fixed before the movie is over. At this point, I'm furious!!! I can be cold...but NOT HOT. So, I was in a pickle since I had my grandson with me. He didn't want to leave. So, we decided to stay. Then as soon as I got back to my seat, my husband noticed his seat was broken...no recline...no moving seat...NOTHING. He went to tell them, and they offered to let him leave and give him his money back....THAT DOESN'T SOLVE ANYTHING. So, we stayed through the movie, and I thought I would die...LOL...I was sooooo hot, even with my shoes off...LOL. So, I just tried not to move much as not to work up any energy...it was terrible and I will never go back there again. It could not have gotten 80 degrees in just one show. They had to have known it was broken, which should have been disclosed when purchasing the ticket. People think Customer Service doesn't mean anything anymore...well it does to me. Bad Move Cinepolis!!! read more

3.5 rating Spacious Clean Tickets cheap $10.50 for an adult ticket Specials. Tuesday 50% off tickets Went to see Equalizer 3. Wouldn't return to this location because the other location (Victory park) allows you to order inside the theater. Here, you order at the bar or counter at the front, give them your seat number, pay, and THEN they bring it to you. Only pro for this one: I like the area better. Parking is better for me here. Not in a garage, like Victory Park. And there are restaurants in this area. Very nice area. So, if you have traffic anxiety/ where to park ?! Parking garage anxiety, and don't mind the food order at the front before the movie, come here. Me- I want to go in and recline and get served inside of the theater. That's why I'll opt for victory park from now on. read more

This would be the 3rd theater that I've visited since moving here and this is by far the best one yet. I preordered tickets online prior to my arrival but there was no wait. We were greeted immediately by the staff. There are so many pros opposed to cons with this visit. The pros are: good food, fair pricing, large luxury seats with extensive leg room, food delivery to seat, and cleanliness. The were only two cons which were the AC being a little too cool for comfort and the bathroom needing to be aired out. But overall I would return. read more

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Nice theater, it was clean, with really comfortable seats. We had dinner prior to arriving so we did not get to try any of the items on their menu. They have the recliners, so that was a plus for me. The seats are quite spacious, so you are not so close to the person next to you. I will return to try the food. read more

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You should be able to order from your seat. It completely ruins the experience. There's nothing special about this place , if you're coming here fro convenience you should go to flix brewhouse or studio instead read more

This theater is very modern and still has that new car smell. The concession area is a little small, but it makes up for excellent food selection and food quality. I had the street dog, and I have never had a better hot dog. The place is very clean, and the theater area is really nice with great reclining seat. It had a very nice movie going experience. Definitely will be visiting again. read more

Cinépolis Luxury Cinemas - Street Dog. Very good - Cinema Near Me - Euless, Texas

If I could give 0 stars I would... manager there was extremely rude and definitely should take a breather. Shout out to the guy working the popcorn stand though, he made the experience a little better. read more

I love this theater! It's always clean, well taken care of, and the food is good (try the Supremas & the Churro Donut). I always come to this theater with my movie group, and we always have a good experience. The seats fully recline. Unfortunately, they don't have a button to order food from your seats like SMG, but if you order before it starts, they will bring it to you. Also, I was very pleased with the management here when we had an issue. My family and I came on Christmas Day to watch Spider-Man: No Way Home and could not see the movie because a family was in our seats. They refused to move even after showing that we paid for the seats. We then told the manager, who offered us some concessions while we waited, and still, the family did not want to move; then, the police were called, and they were escorted out. Larissa and Taylor treated us with the best hospitality despite the situation, and we couldn't have asked for better treatment. We did get new seats at a different showtime, and when we came back, Alex took great care of us, and that's why I will always come back here. The service is exceptional. read more

Cinépolis Luxury Cinemas - Classic Burger - Cinema Near Me - Euless, Texas

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The drinks and food are but pricey but the experience was great. The seats were extremely comfortable although the screen we were in did not have the button to call for service. The pizza was very yummy and the drink we ordered were also great. read more

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I've been to this place a couple of times and I'm pretty impressed with it especially the food.Me and my wife went and saw a movie there the other day.When we got there she ordered the bacon jam burger with tater tots.I ordered the fish and chips.We sat down and about 10 minutes or so later they brought our food to us.Im telling you the food is restaurant quality.Everything was hot and fresh and was good quality.Next time I think I'll try the wings.The only downfall about this place is,they are a little pricey.Other then that everything was good. read more

Bathrooms are disgraceful floors are dirty and no soap for guests... when I raised concern was told they are "out of a lot of things...". Wonder how he's washing his hands. "Luxury" should be applied to the prices only... not the experience. read more

Customer Service was great. Theater is clean, The seats recline, the atmosphere is very comfortable. Popcorn tastes amazing. Pizza was good and the supreme nachos with chicken on top is so good. My only complaint is there are speakers going up both sides of the walls yet I didn't heat surround sound. I want the sound in a movie theater to hit me from all angles. But I truly recommend this theater. read more

Cinépolis Luxury Cinemas - Cinema Near Me - Euless, Texas

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This is my new place to see movies. It usually is never crowded (I have only seen it crowded on a a very few Friday nights) and on Tuesdays they have $5 movies. The menu is pretty good; however I did notice the last time that some things had changed. They have happy hour Monday thru Friday and all day Tuesday. All the theaters are very clean and the seats are comfortable and recline easily without too much noise. Make sure you bring a jacket or something (even when it is 100 degrees in Texas) because they have the air conditioner set to freeze/snow. read more

This theater is slightly hidden behind the restaurants, tucked away in the back off Glade and 121. I liked how clean everything was- bathrooms, self serve beverage area, and the bar/concessions area. We bought our tickets online and chose our seats, so it was great being able to arrive when the movie started. The beverages and concessions were a bit pricey, but not surprisingly. This theater is within walking distance to great restaurants, so one can enjoy a meal before or after quite easily. read more

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I am not from the area but I am a movie goer. I go every week back home. I'm in town for work and I decided to visit to see The Batman. I missed my showing the previous night due to unforeseen circumstances and Brooklyn assured me I would be taken care of. Brooklyn did that and then some. I've been so MANY theaters and never had this level of service. I would've gave Brooklyn a raise if I could. She made me feel so welcomed upon entry. She was working alone at the time and took care of our order so quickly. I thought she was the Flash. The drinks were INCREDIBLE. Popcorn has never been that fresh. All because of Brooklyn. I really hope this company uses her as a model for recruitment because I will be loyal to this company solely because of her. I hope she finds joy and happiness in everything she does in life because our brief interaction brought us just that. read more

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They had to look through my purse at and took my kids candy. Manager was rude with no name tag, then when I went out to get water an old man with his grandchildren was arguing with manager and man eventually informed the lobby to turn around and not come here. I get they want to make money and not have people bring goodies in but a drink is $8 here! read more

This theater is very well maintained and extremely clean. Especially the restrooms. This theater has a full bar, confession stand and an extended menu. I had a burger which I didn't really enjoy but the fries were good and I had a chance to taste my sons spring rolls, which were also good. I had a margarita that had a weird tastE but I'm sure it was the type of margarita mix that was used. There are no ticket booths so all tickets are self service or you have the option to buy a ticket at the concession stand if you are paying with cash. I bought my tickets online prior to coming to the theater. I wish there was a location closer to my house but this will be my location when I don't mind the drive. read more

Cinépolis Luxury Cinemas - Cinema Near Me - Euless, Texas

There are long uncomfortable silences while slides are projected before the movie starts. It makes me freak out because everyone can hear each other breathe and chew. Get me out of this weird nightmare read more

Update review. Decided to give this place another try and I was pleasantly surprised. After creating an account on their website and purchased movie tickets online I was given 2 free popcorn coupons instantly loaded my account. Went to the concessions stand to redeem one and ordered a cheeseburger with fries. Very happy to report they delivered my Burger to me at my seat. The Manager who took our order and delivered our food was extremely nice and helpful. Great date night. Only con: the menu font on the screen is too small and circulates too fast to read. read more

Cinépolis Luxury Cinemas - Small font on screens - Cinema Near Me - Euless, Texas

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Seats are beginning to show wear so perhaps the management could be more cognizant of this. The serving staff appears a bit stressed each time we went to the theater and the popcorn, although served in a bowl, tends to cool off too quick. Aside from these inconveniences, its a better option with comfortable seats than other theaters which is why we drive a little out of our way. read more

This was my first time here and I enjoyed myself. It's like an upscale studio movie grill. While I didn't get any of the food, the people next to us did and it looked and smelled amazing. The ticket buying process was simple and easy to understand. There was plenty of parking and the bathrooms were clean. I also liked that there weren't a bunch of servers walking while the movie was going on. read more

Great movie experience! This cinema provides a luxury movie twist to any date night- or day. Coupled with fully-reclining leather auditorium seating and cutting-edge sound and high-def projection technology to boot (this straight from hubby's mouth). LOL! But no seat service while enjoying a movie... we had to order our food and soft drinks from concession area. read more

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Racially profiled as we entered. As we proceeded to theater for movie behind other non-minority families, we were asked to see our tickets by the employee that was sweeping. Danielle proceeded to defend her biased, inconsistent actions by saying it "was Thanksgiving" and we "didn't know our theater number when asked" although we told her the movie. She then continued to sweep as other non-minority patrons passed by and didn't try to help us find the theater. Needless to say, we live within walking distance and have spent hundreds at this theater but WE WILL NOT BE BACK AFTER THIS TREATMENT. I sincerely welcome a call from Management though read more

Awful acoustics in lobby Nice, welcoming manager Poor snack bar/ticket staff Beautiful auditorium Luxurious seats Super expensive snacks, but good Nice server "Clifford the Big Red Dog" was outstanding! read more

Cinépolis Luxury Cinemas - My dog art - Cinema Near Me - Euless, Texas

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Smells like new paint and new carpet! This brand new theatre is pretty and sparkling clean and comfortable. Love that the seats recline and are super plush and cozy. The menu is not gluten free friendly at all (fried chicken strips, fries, burgers, basic bar-food), so I went with popcorn. If you order your food before your movie starts, they'll bring it to your seat. But if you want additional food/drink throughout the movie, you gotta step out to order it. They'll give you a buzzer-thing and notify you when your order is ready to grab. It's about $11 per ticket for adults (cheaper during the day). Full bar, clean bathrooms, and every seat in the theatre is a good seat. I'm happy to have a bar at the movies and also happy to NOT have waiters coming in and out of the theatre during the film! read more