Staff was nice when we picked things up, but the bouncy castle was disgustingly dirty and ratty…read more Had to spend 2 hours before the party washing the bouncy castle...not fun! There were also so many rips and patches. Glad the kids didn't care. We told them how bad it looked, but the New Berlin manager didn't care. Feel bad for the next families who rent the patched, faded and dirty castle!

Needed a compactor for a trench we were digging. Not only did area rental have what we needed,…read moretheir price was reasonable and their staff helpful and friendly. Highly recommend to the community and I'll be coming back for more business.

Very pleased with the service. Easy to select. Equipment delivered to the house and set up quickly…read more It was a big hit. Would definitely rent again!

Could not have asked for better communication and service! The bouncy house and tables/chairs were…read moreexactly as pictured. Would absolutely use them again and recommend to others.

We used General Rental for our wedding. We had an outdoor ceremony and an indoor/outdoor…read morereception. We ordered a beautiful arch for the ceremony, 120 white chairs, picnic tables, cocktail tables, and the associated linens, and lots of strings of outdoor lights. Everything came as ordered and General Rental was excellent to work with. We actually added a lot of additional items as time went on with the planning process and they were so helpful and accommodating with estimates and add ons. Delivery and pickup were smooth. Everything was exactly as ordered. I highly recommend.

Rented a pressure washer 4000 psi blew me away. The guys over at general rental hooked me up were…read morereally good provided excellent customer care will be making a return visit

This veteran owned and operated business was outstanding at my daughter's wedding. They were…read moreawesome from the first conversation to the last, they not only listened to our wishes but executed flawlessly. We received many accolades about the DJ from our older and younger guests. I can't say enough great things about this professional company. Thank you again. Go Pioneers!

Jesse from A Personal Touch did our wedding and did a fantastic job. The whole process from booking…read moreto the event was seamless. The web portal that let us select songs and set other details for the night helped out significantly. The ability to outright ban "Y.M.C.A." and the "Chicken Dance" from the very beginning took a lot of weight off of our shoulders. Jesse just had a good feeling for the flow of the night and chose good music.

What an amazing experience from start to finish! The booking process was seamless and the extra…read morecare to detail that they provided did not go unnoticed! Dave went out of his way to ensure everything was set up and secure with plenty time prior to our Fourth of July party! The guests at our party (adults and kids alike) loved the bounce house and waterslide! We love that this is a local family and veteran owned business, you can really tell by their care and customer service! We'll definitely be repeat customers for any future events we host, it truly takes your event to the next level!

From the owner: Let us help you make your event an unforgettable experience! For any occasion, we specialize in…read moremaking sure your event is a fun, stress free experience from start to finish.

I will certainly do business with Royal Rentals next time I need any rental equipment. The whole…read moreprocess was painless, and they went out of their way to be accommodating. The prices were very reasonable and they communicated through everything - no stress!! Overall, a very enjoyable experience!

From the owner: It's Not A Party Until We Show Up read more

Rented a Harley rake for a day to move/break up top soil and the equipment broke within a couple…read morehours so I had to take it back, they claimed it was my fault and that they could only give a partial refund, I only had the machine from 7:10 and I talked to the employee at 10:38 and she said to bring it back so I loaded it up at 10:45 after we got off the phone and drove it back 35 min , ( not even 4 hours) (there half day ) must include my drive time back as rental time even tho the machine was broke at the time I talked with her ,so they wouldn't give me a full refund so I wasn't even. able to get half my project done and they wouldn't even give me a full refund, not happy with them, won't rent there again

Our wedding was on Labor Day weekend. When our other rental company for a dance floor and staging…read morebacked out at the last minute, we were left scrambling. Other rental agencies were very frustrating with terrible communication, delays in returning phone calls or not listening to/answering our questions. Colin at Equipment Rentals was fantastic at listening, providing complete answers to questions, even when I had to call him back several times because the only dance floor option they had remaining available wasn't the ideal solution for us and I wanted to investigate other options. When I finally realized that ER was our best option, particularly because of their customer service, we rented with them. Colin took the time to explain all of the setup and work through logistics with us. Other warehouse personnel were pleasant. Pickup and return was easy and reliable. They even sent us a thank you card after our event. Top notch service and thank you for coming to our wedding rescue!!